LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,779 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Excellent as always!!”

Helpful Report

Posted 5 years ago

“Great service, came quick as”

Helpful Report

Posted 5 years ago

“10 /10 always a pleasure”

Helpful Report

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

“Great service and advice. Helped me with exactly what I needed.”

Helpful Report

Posted 5 years ago

“service was great, my son absolutely loves his new BMX”

Helpful Report

Posted 5 years ago

“The guys at lux are always a pleasure to deal with, super quick dispatch time whilst getting the order right ?”

Helpful Report

Posted 5 years ago

“Great service and fast to ship!”

Helpful Report

Posted 5 years ago

“All products I have purchased have been in really good condition. Only issue I've had is the new bike I ordered had both hubs really lose, would have liked them to be assembled correctly as most of us aren't bike mechanics.”

Helpful Report

Posted 5 years ago

“Shipping was really quick and was packed good”

Helpful Report

Posted 5 years ago

“Good range of products and fast shipping”

Helpful Report

Posted 5 years ago

“Fantastic customer service, and great advice. The super friendly staff really helped me out with my rebuild of a mid 90's BMX. Thanks, Lux”

Helpful Report

Posted 5 years ago

“Got my gear real quick!”

Helpful Report

Posted 5 years ago

“Outstanding customer service and all round good people. Custom wheel build turned out awesome. Highly recommend.”

Helpful Report

Posted 5 years ago

“Haven?t received items in post yet, can complete a review once items arrive”

Helpful Report

Posted 5 years ago

Hey Nathan, Sorry to hear you have not received your products as yet. I have created an inquiry with Australia Post to get to the bottom of this delay. Hopefully, we can get you your parts asap. We do know they are experiencing some delays due to the Coronavirus but working as hard as they can to keep up with deliveries. If you ever have any trouble in the future please don't hesitate to reach out to us at help@luxbmx.com. We will do everything in our power to get things sorted asap. Regards Dave Dillewaard

Posted 5 years ago

“LUX BMX excellent customer service very professional staff. Parts are always available.. Highly recommended 5 Star.”

Helpful Report

Posted 5 years ago

“Awesome buying experience, super helpful staff on hand for a couple of questions i had. Would easily buy from again. Thanks.”

Helpful Report

Posted 5 years ago

“Great service, prompt delivery and the items were very well packaged. Very easy to deal with.”

Helpful Report

Posted 5 years ago

“Talked to a very helpful person on the phone”

Helpful Report

Posted 5 years ago

“Fast and easy”

Helpful Report

Posted 5 years ago

LUXBMX is rated 4.9 based on 5,779 reviews