Login
Start Free Trial Are you a business? Click Here

LUXBMX Reviews

4.9 Rating 6,016 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,016 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
Super efficient. Good range. What else you want. Ride your bike!!
Helpful Report
Posted 7 years ago
Very prompt with delivery and always have what I need in stock. Great prices too!!
Helpful Report
Posted 7 years ago
Legends. My 6yr old had a big stack and fractured his wrist, destroying his brand new helmet bought from Lux (1 day old on his birthday). Helmet saved him for sure. The guys at Lux were amazing and upgraded our shipping to express post free of charge when we ordered a new one after sharing our story at #luxprotectyournoggin . Will buy again from here for sure. Thanks guys
Helpful Report
Posted 7 years ago
Awesome fast delivery and excellent communication and aftersales service. Highly recommend these guys
Helpful Report
Posted 7 years ago
Customer Service was excellent!!! They responded and answered all my questions almost immediately. Shout out to Dave and Evan. Thank you
Helpful Report
Posted 7 years ago
Right on the estimated time which I was very happy with definitely going to bye from there again
Helpful Report
Posted 7 years ago
Product arrived on time
Helpful Report
Posted 7 years ago
It was great. However it took way too long for my parts to arrive :(
Helpful Report
Posted 7 years ago
Thanks for taking the time to leave us feedback, we do take everything on board. We are bummed that you are as stoked as you could be. It looks like you placed the order on new years eve and we had it shipped out the next business day (Jan 2nd). You had also selected our free shipping option which to your area would normally be around 5-6 business days but due to the higher volume of items going through the Australia Post network at that time, it looks like it took 7 days to get to you. If you are ever in need of anything quicker, you will see our express shipping options are extremely affordable ( in most cases it's cheaper than standard shipping from most other stores) Thanks again for your order and support. Ev
Posted 5 years ago
Great place to go and they know there stuff
Helpful Report
Posted 7 years ago
Always impressed with the efficiency and speed with which orders are processed and shipped by Lux. Great work guys!
Helpful Report
Posted 7 years ago
Awesome customer service, fast delivery. Highly recommended.
Helpful Report
Posted 7 years ago
Great service.
Helpful Report
Posted 7 years ago
i received a fast and well protected shipment
Helpful Report
Posted 7 years ago
Best bmx shop in Australia.
Helpful Report
Posted 7 years ago
Great service quick shipping
Helpful Report
Posted 7 years ago
I was very happy with how quick and simple it was to get the parts I needed.
Helpful Report
Posted 7 years ago
Couldn?t ask for better service, you guys are awesome! Keep it up
Helpful Report
Posted 7 years ago
Helpful, communicative, fully sik.
Helpful Report
Posted 7 years ago
Outstanding quick service. My son is extremely happy with his new bike.
Helpful Report
Posted 7 years ago
Easy online ordering, fast delivery and good communication about tracking.
Helpful Report
Posted 7 years ago
LUXBMX is rated 4.9 based on 6,016 reviews