LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,801 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 9th September 2025

530

Anonymous

Anonymous // 01/01/2019

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Deutsch

“They were happy to answer questions , give me great deals on all my orders & responded to any needs”

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Posted 6 years ago

“First time buying anything online and yous helped me understand everything about the products I was buying”

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Posted 6 years ago

“The bike come in a different box to the bike ordered and was floor stock for the price I was paying I didn?t think I would be getting floor stock”

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Posted 6 years ago

“Great reliable fast service have never missed a beat with there packaging everything always on time and safe when it arrives always good buying stuff from these guys always helpful Cheers”

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Posted 6 years ago

“Dope ?”

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Posted 6 years ago

“Received my order in a great time frame, product was exactly what I ordered. Tracking was a little weird though.”

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Posted 6 years ago

“Great, fast service with quality parts.”

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Posted 6 years ago

“Professional, helpful and secure.”

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Posted 6 years ago

“Hands down the most efficient service I've ever received when ordering something online. It was here within 2 hours of placing my order.”

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Posted 6 years ago

“Can't fault their service. Spot on every time”

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Posted 6 years ago

“It was good they cant unless they give me stuff for free”

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Posted 6 years ago

“$5 local Brisbane freight costs! I'm sure to be back!”

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Posted 6 years ago

“They assembled the bike perfectly.”

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Posted 6 years ago

“You Guys are awesome, fast delivery and great price , fully makes up for the fact that we have no dedicated BMX shops in N.Z Will definitely be buying more from LUX Thanks.”

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Posted 6 years ago

“Once again they went out of their way to find a part i couldn't. Rang me when they found it to ask if i was happy for them to order it. Customer service at its best.”

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Posted 6 years ago

“Awesome super fast service. Highly reocmmend .”

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Posted 6 years ago

“Thank you LUXBMX team! Everything was packaged together nicely and as per the order in a quick dispatch timeframe ? am freaking stoked!”

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Posted 6 years ago

“Great communication, advice, price and quick postage. Bike is feeling fresh!”

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Posted 6 years ago

“2 reasons. 1. I ordered at 2pm and it didn't get sent out until the next day even though it said orders before 4pm will be sent the same day, I even chose parts that were in stock without the 1-2 buisness day orders. 2. I didn't get my shout out on instagram”

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Posted 6 years ago

Thanks for taking the time to leave a review. We are super bummed that you feel we have let you down. Our cut off for same day dispatch is 2 pm and while we do our best to get as many orders sent out regardless of the time, sometimes there are just too many orders to send out. If you feel like giving us a second chance, I have applied a credit to your account to make up for the confusion. I will also make sure you get an Instagram shout-out for your order as well. You can view our shipping terms and conditions here. https://www.luxbmx.com/shipping-policy/

Posted 5 years ago

“Quick service, got my new bike before the estimated delivery time. Website is super easy to navigate!!! Kepp it up”

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Posted 6 years ago

LUXBMX is rated 4.9 based on 5,801 reviews