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LUXBMX Reviews

4.9 Rating 5,968 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,968 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
Bought many things over the years from this store constantly exceeding my expectations, fantastic staff fast and efficient delivery, great communication and most importantly the best selection in bmx.
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Posted 7 years ago
Great deal and quick shipping
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Posted 7 years ago
If 6 stars was an option, they'd have it! Excellent communication. Upgraded to express shipping because they didn't have stock of one item. I ordered the size bearing and asked if I could ship it back and exchange it. They just sent out the right one free of charge! LUX will definitely be my first port of call next time I need something. Thanks guys!
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Posted 7 years ago
The wasp wheel arrived perfectly and within 5 business days. Stoked on that and the rim is bloody sweet!shall be purchasing more items from you guys soon. Cheers
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Posted 7 years ago
Placed order Monday, box arrives Thursday. Considering that was international, it?s better service than I get from most local shops. Great stuff.
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Posted 7 years ago
Great to deal with and very pleased with delivery times.
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Posted 7 years ago
Good customer service very helpful
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Posted 7 years ago
RECEIVED GOOD QUICKLY AND IN GOOD CONDITION
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Posted 7 years ago
outstanding service very fast at sending out items.
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Posted 7 years ago
Cheapest price. Quick delivery
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Posted 7 years ago
Order came quickly and products as described!
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Posted 7 years ago
Always super fast and knowledgeable service worth spending you?re money at lux bmx ??
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Posted 7 years ago
Super efficient. Good range. What else you want. Ride your bike!!
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Posted 7 years ago
Very prompt with delivery and always have what I need in stock. Great prices too!!
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Posted 7 years ago
Legends. My 6yr old had a big stack and fractured his wrist, destroying his brand new helmet bought from Lux (1 day old on his birthday). Helmet saved him for sure. The guys at Lux were amazing and upgraded our shipping to express post free of charge when we ordered a new one after sharing our story at #luxprotectyournoggin . Will buy again from here for sure. Thanks guys
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Posted 7 years ago
Awesome fast delivery and excellent communication and aftersales service. Highly recommend these guys
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Posted 7 years ago
Customer Service was excellent!!! They responded and answered all my questions almost immediately. Shout out to Dave and Evan. Thank you
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Posted 7 years ago
Right on the estimated time which I was very happy with definitely going to bye from there again
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Posted 7 years ago
Product arrived on time
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Posted 7 years ago
It was great. However it took way too long for my parts to arrive :(
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Posted 7 years ago
Thanks for taking the time to leave us feedback, we do take everything on board. We are bummed that you are as stoked as you could be. It looks like you placed the order on new years eve and we had it shipped out the next business day (Jan 2nd). You had also selected our free shipping option which to your area would normally be around 5-6 business days but due to the higher volume of items going through the Australia Post network at that time, it looks like it took 7 days to get to you. If you are ever in need of anything quicker, you will see our express shipping options are extremely affordable ( in most cases it's cheaper than standard shipping from most other stores) Thanks again for your order and support. Ev
Posted 5 years ago
LUXBMX is rated 4.9 based on 5,968 reviews