LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,958 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,958 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice to Deal..Awesome”

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Posted 4 years ago

Hey Ameer, Thank you for taking the time to leave us a review, we appreciate the support!

Posted 4 years ago

“The best bmx shop best service”

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Posted 4 years ago

Hey John, Thank you for all the support!

Posted 4 years ago

“F***ing awesome”

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Posted 4 years ago

Hey Ricki, Thank you for the support legend 🤘🏻

Posted 4 years ago

“Only online store I’ll use. They know their stuff and can give any advice you need. Yew!!”

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Posted 4 years ago

Hey Warren, Thank you for taking the time to leave us some feedback, we appreciate all the support!

Posted 4 years ago

“The boys know what they’re doing 🤙🏽”

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Posted 4 years ago

Hey George, Thanks for all the support 🤘🏻

Posted 4 years ago

“The best in the business, great service. Keep up the good work guysq”

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Posted 4 years ago

Thanks for the feedback Duncan! Reviews like these make our day! Cheers, Dave.

Posted 4 years ago

“Great prices, fast delivery, can't fault, highly recommend , thank you guys”

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Posted 4 years ago

Thank you for the review Daniel! We appreciate it! Cheers, Dave.

Posted 4 years ago

“Great product Great service Great price”

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Posted 4 years ago

Thanks for the Great review Chad!! Cheers, Dave.

Posted 4 years ago

“Great service and quick turn around with delivery, we are located in Cairns FNQ and had no options locally to purchase the bike we were after for my daughter in a short space of time. Thanks LUXBMX!”

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Posted 4 years ago

Hey Simon, Thank you for taking the time to leave us a review, we really appreciate the feedback. Thank you for all the support, have a great weekend. Cheers

Posted 4 years ago

“One of the freshest BMX stores out there would love to have this as my local 🤟🏻”

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Posted 4 years ago

Thanks for the feedback Sceeta. Thats the beauty of online shopping we can be everyone's local! Cheers, Dave.

Posted 4 years ago

“Awesome shop, Everyone must check them out 🤟 parts were at my front door super quick and top range gear. Legends 🤘”

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Posted 4 years ago

That great to hear William! Thanks for the feedback! Cheers, Dave.

Posted 4 years ago

“Best bmx store around”

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Posted 4 years ago

Thanks for the review Jacob! Let us know what we need to do to get that extra star from you and we will do our best! Cheers! Dave.

Posted 4 years ago

“Great prices, great customer service and all around great place to buy from, maybe add free stickers with purchases though”

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Posted 4 years ago

Hey Anon, Thanks for the feedback! Can hook up some stickers next time for sure, just make sure to leave a note on the order and we will throw some in! Cheers. Dave.

Posted 4 years ago

“We ventured to LUXBMX to try and find a better fitting full face for our 2 year old as she has an obvious addiction to speed. Cant remember who served us but was super helpful and we walked out with a wicked new helmet and some other accessories. Great service. Will be back for sure!!!”

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Posted 4 years ago

“Great service and communications.”

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Posted 4 years ago

Hey Anon! Thanks for the feedback! We would love to know what we can do to get that extra star from you! Cheers, Dave.

Posted 4 years ago

“Great packaging, came pretty quickly and got given tracking as soon as I placed my order. With shop at LuxBMX again”

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Posted 4 years ago

Thanks for the feedback Marcus, Looks forward to keeping you stoked on your BMX needs! Cheers, Dave.

Posted 4 years ago

“I understand how business work but putting yourself first and not customer is not way of doing it . Restocking 10 % big no no when you receive stock back in original condition . No one does that . Paying for shipping when you send back good is big problem as well . Store credit is fine . You must think about overseas buyer what they go through when following your process . I am pretty sure you will rethink on doing business again and do in better way to retain customer . Love your website . Ash”

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Posted 4 years ago

Hey Ash, Sorry to hear you are not happy with our return policy. As stated the 10% restocking fee is to cover administration and payment costs/fees and in your case also the original shipping on the order. We try to be as clear with this information as possible. Also as stated we are happy to waive this fee if you are keeping the return as store credit. While we have free shipping on orders over $100 unfortunately we are unable to also offer free return shipping on orders if you have simply ordered the wrong item or if there is a change of mind. For more information, regarding our returns policy, you can head on over to the site. https://www.luxbmx.com/returns_policy We are here to help so if you are unsure of a product when ordering please reach out to us and we will be more than happy to let you know its compatibility. You can view Regards, Dave Dillewaard.

Posted 4 years ago

“Great staff, excellent service and plenty of stock. Always Swift delivery 5stars lads!!!”

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Posted 4 years ago

Thanks for the feedback Philip! We are stoked keeping you stoked! Cheers, Dave.

Posted 4 years ago

“I've rebuilt two bikes with the help of the Lux lads. Great advice and parts. Shipping was fast enough to me here in Sydney, and I only lost skin off one finger.”

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Posted 4 years ago

That's great to hear Dale! Sounds like you might need some gloves! you know where to find them! Cheers, Dave.

Posted 4 years ago

“I have bought a wide range of parts and bikes from lux and the customer service and products have never disappointed.”

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Posted 4 years ago

Thanks for the feedback Ryan! That's what we love to hear! Cheers, Dave.

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,958 reviews