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LUXBMX Reviews

4.9 Rating 6,081 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,081 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“If you added up ALL the 99 Bikes stores across Australia, you still would get a single LUX BMX store! You guys are by far the best BMX shop in the country. Friendly, knowledgeable staff, great website and a selection of parts that covers all your needs! Perfection.”
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Posted 5 years ago
Hey Kirk, Thank you for all the support 🤘🏻
Posted 5 years ago
“Happy with the fast delivery! great service and great bike !”
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Posted 5 years ago
Hey Emily, Thank you for taking the time to leave us a review, we appreciate it!
Posted 5 years ago
“Was great dealing with you guys as usual.Bought my tyre's on Thursday,I was told I'd get them by Tuesday they,came in the mail today ....Jock getting those estimates wrong 🤷🏼🤣👀👌”
LUXBMX 5 star review on 13th September 2021
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Posted 5 years ago
Hey Dale, Thank you for leaving us a review, we appreciate all the support 🤘🏻🤘🏻
Posted 5 years ago
“Being picky and Living in NZ sometimes hard to get parts but the team at LUX got me covered!! My go-to spot for all my BMX gear. Super helpful team providing the dopest service.”
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Posted 5 years ago
“My experience buying from LUXBMX is exceptionally straight forward. They had the style, colour and size of shoe that I wanted. As not many Australian retailers stock US9.5, this will keep me coming back and checking out their range!”
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Posted 5 years ago
“Thanks guys I got all the exact parts I need and it was at my door in no time 👊👍”
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Posted 5 years ago
Hey There, Thank you for all the support 🤘🏻
Posted 5 years ago
“Have spent $3k + at lux last few months. Communication by email - Jack or Jake has been positive and usually helpful. Only disappointing aspect on a $2k wheel build, I asked for rear cog etc. this wasn’t fitted and was sent in pack with spacers but without locknut. Now it’s turned out 3 extra weeks to complete the build.”
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Posted 5 years ago
Hey Robert, Thank you for taking the time to leave us a review, I want to personally apologize for dropping the ball with the locknut. It completely went over my head when setting up the order, nevertheless, we were glad we could get a locknut sent out as soon as you bought it to our attention. Massive thank you again for your patience with everything, have an amazing rest of your week. Kind Regards -Jack
Posted 5 years ago
“Bunch of good cunts!”
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Posted 5 years ago
Hey Khalen, Thanks Legend 🤘🏻🤘🏻
Posted 5 years ago
“Top website & very fast service even during this pandemic got my order very quick.”
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Posted 5 years ago
Hey Andrew, We are very pleased to hear this, thank you for taking the time to leave us a review.
Posted 5 years ago
“Always brilliant service, great communication and delivery is always on time within their control.”
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Posted 5 years ago
Hey Nathan, Thank you for your support, we appreciate the review.
Posted 5 years ago
“Price is right… the delivery on time every time. 🤙”
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Posted 5 years ago
Thank you for all the support🤘🏻
Posted 5 years ago
“Parts supplier supplying parts thats needed, all in all a smooth transition from ordering to parts arriving. Thanks again”
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Posted 5 years ago
Hey Craig, Thank you for taking the time to leave us a review, we appreciate the feedback. Regards
Posted 5 years ago
“New to BMX, great selection of parts and products, easy to navigate website, quick dispatch and delivery of orders. Super happy and my go to online store for bike parts and products! Legends!”
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Posted 5 years ago
Hey Wyn, Thank you for all the support, we appreciate you taking the time to leave us a review. Regards
Posted 5 years ago
“Top service. Timely delivery to nz even in these challenging times.”
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Posted 5 years ago
Hey Chris, Thank you for taking the time to leave us a review, we appreciate it!
Posted 5 years ago
“I recently done an order of a few small parts to tidy up the bmx as I haven't thrown a leg over it in 2 years or so I bought the fit faf 20x 2.25 tyre for the front whitch I had religiously ridden for the past 8-10 years when I was riding oftern It was advertised as 'kevlar' but appon arrival it turned out to be a steel bead tyre I was mildly bummed about it as I use to pay the same price for a foldable kevlar tyre back in the hey day although I wasn't too concerned. Appart from that ,I've only got good things to say”
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Posted 5 years ago
We're pumped to hear you are back on your steed. We sincerely do appreciate your feedback and will endeavour to do our best to keep you stoked on BMX. While the Fit FAF tyres do still have Kevlar puncture-resistant construction, increasing costs in materials and production have meant that like many other tyre companies, they no longer have a folding option of the tyre and only offer a steel bead version. Please reach out if you have any concerns or see any way we could better our service to you. Ev and the team.
Posted 5 years ago
“For a bunch of bikers you do alright a specially that Bruce guy. Lol.”
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Posted 5 years ago
“Fast delivery. Great communication. They know their stuff. Will be buying from them again.”
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Posted 5 years ago
“Delivery was a little slow, but staff could not be faulted, friendly and extremely helpful.”
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Posted 5 years ago
Karen, We apologise for the delays that you experienced with delivery if we could hand deliver orders to all our customers we would. We're glad to hear that you found the rest of your shopping experience enjoyable. We look forward to having you shop with us again soon. Cheers
Posted 5 years ago
“The guys at LUXBMX have made life super easy during lockdown shipping parts super efficiently when I've needed them👌”
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Posted 5 years ago
Thank you for your kind words and positive feedback, we appreciate your continued support!! Cheers Dale
Posted 5 years ago
“Unreal parts and delivery is fast highly recommend these guys”
LUXBMX 5 star review on 6th September 2021
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Posted 5 years ago
Jason, Thank you for taking the time to leave us your feedback. We're stoked to hear you enjoyed your shopping experience with us and we look forward to having you shop with us again soon! Cheers Dale
Posted 5 years ago
LUXBMX is rated 4.9 based on 6,081 reviews