LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,773 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

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“Shopped here for years. Great prices and customer service has always been on point👍”

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Posted 4 years ago

Hey Barton, Thank you for all of your support!

Posted 4 years ago

“perfect as always. best BMX shop in the business”

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Posted 4 years ago

We always do our best to go above and beyond for our customers!

Posted 4 years ago

“Excellent service and advice.”

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Posted 4 years ago

Hey Adam, We appreciate you taking the time to leave us a review. Have a great week. Kind Regards

Posted 4 years ago

“Fantastic Product, Better than expected and i expect a lot. Worked out very expensive getting it to the UK, but well worth in. Will buy again when I get another Bike. The delivery was quick and the items were very securely packaged. Top Seller, Top Product”

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Posted 4 years ago

Gareth, We're stoked to hear that you found your experience with us enjoyable. Thank you for support what we do and hope that you can visit the store one day!

Posted 4 years ago

“Lux BMX were amazing finding a suitable bike for my son. Excellent communication throughout the whole purchase. And the bike is awesome. He loves it.”

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Posted 4 years ago

Hey Tracey, Thank you for taking your time to leave us a review, we are thrilled to hear you are happy with your experience shopping with us.

Posted 4 years ago

“Great products, prompt dispatch. I Love lux!”

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Posted 4 years ago

Hey James, We are stoked to hear, thank you for taking the time to let us know!

Posted 4 years ago

“LUX is on their game and everything comes real quick! Definitely recommend, Might be a good idea to change Couriers but other than that too service & when ive needed help ive gotten a reply nearly instantly through email and the staff have been awesome over the phone with the issues ive had, real understanding”

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Posted 4 years ago

Hey Austin, Thank you for taking the time to leave us a review, we do thank you for being so understanding with this whole process. We are glad that we were able to get a replacement bike sorted asap. Kind Regards

Posted 4 years ago

“Always helpful Always knowledgeable And Always fast service”

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Posted 4 years ago

Michelle, Thank you for taking the time to leave us your feedback. We're stoked to hear that you find our service top-notch, we really appreciate your continued support!

Posted 4 years ago

“Overall experience good apart from bike coming with the wrong petals Had to steal the panels off my bike so my son could ride it that day”

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Posted 4 years ago

Hey Joseph, Thank you for taking the time to give us some feedback. We are extremely sorry to hear that you never received any pedals with the bike. We can see you never reached out to our customer service team. We would have happily got some replacement pedals expressed shipped out that same day. We do thank you for your patience and understanding with the situation, please check your email as our customer service team has gotten in touch with you. Have a great weekend.

Posted 4 years ago

“Great price for a new Kink for my son. LUXBMX were very easy to work with. Shipping was quick and the team sent through a new set of grips express mail when one of TVe grips on the new bike arrived damaged. I’d recommend these guys to anyone wanting a new BMX.”

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Posted 4 years ago

Hey Clyde, Thank you for taking the time to leave us a review, we make sure our customers are satisfied 100% of the time. Have a great rest of your week.

Posted 4 years ago

“Awesome service everytime! Goods showed up on the dot as per the tracking. Will keep coming back!”

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Posted 4 years ago

Hey Mitchell, We appreciate you taking the time to leave us a review, also a massive thank you for all of your support 🤘🏻

Posted 4 years ago

“Great service”

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Posted 4 years ago

Hey Simone, Thank you for all of your support!

Posted 4 years ago

“Always posts asap, best shop out imo”

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Posted 4 years ago

Hey Jack, Thank you for your kind review, we appreciate it!

Posted 4 years ago

“Great service fast shipping parts are awesome and price was reasonable”

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Posted 4 years ago

Hey Jordan, Thank you for taking the time to leave us a review, we love hearing our customers feedback.

Posted 4 years ago

“Recent purchase from Luxbmx was easy online and the shipping was fast,all at a great price,. I'll be back for sure thanks guys.”

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Posted 4 years ago

Hey Jeremy, Thank you for taking the time to let us know about your latest experience with our online store, we really do appreciate the feedback.

Posted 4 years ago

“These Guys run a tight Shop. Quick email replies to both technical and shipping-related queries. one of my orders was a front-wheel build (pick the parts and Lux built it up & shipped it to me ) Turn around was fast and wheel arrived with no issues all built up. happy customer here!”

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Posted 4 years ago

Hey Yashin, We have our customer service team active at least 8 hours a day 6 days a week making sure our customers are satisfied 100 percent of the time. We also thank you for taking the time to leave us a review

Posted 4 years ago

“Great service! Lux bmx for life”

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Posted 4 years ago

Hey James, Thank you for all of your support!

Posted 4 years ago

“Super easy and fast, thanks”

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Posted 4 years ago

Hey James, Thank you for the kind words, we appreciate you took the time to leave us a review.

Posted 4 years ago

“Always great to deal with always very helpful best BMX store in Australia”

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Posted 4 years ago

Hey Leslie, Thank you for taking your time to leave us some feedback, we are super stoked to hear everyone's opinion on our store!

Posted 4 years ago

“Rarely ever shop elsewhere (I do browse around). Quality products. Competitive pricing. Fast delivery.”

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Posted 4 years ago

Hey Gavin, Thank you for taking the time to leave us a review, we also do appreciate all your support! Have a great rest of your week.

Posted 4 years ago

LUXBMX is rated 4.9 based on 5,773 reviews