LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,081 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

LUXBMX 5 star review on 13th September 2026

624

Anonymous

Anonymous // 01/01/2019

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“Always come through with the goods at a fair price. Thanks Guys!”

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Posted 5 years ago

Our Pleasure!

Posted 5 years ago

“I try to buy everything from lux I'm very happy with the products I've brought from them and there is a lot of them the people that work there are very helpful and will look in the things you need but I still luv that Express shipping the best it's as close to walking into the shop as I can get.”

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Posted 5 years ago

Hey Sean, Thank you for taking the time to leave us a review, we appreciate all the support!

Posted 5 years ago

“DeLUX Service DeLUX products This place is off the chain good prices even better gear If it ain't from LUX it ain't much”

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Posted 5 years ago

Hey Leon, Thank you for taking the time to leave us a review, we appreciate it a lot!

Posted 5 years ago

“Best bmx shop in the country. Cheers boys”

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Posted 5 years ago

Hey Jeremiah, Thank you for all the support! - Jack

Posted 5 years ago

“Bike was as advertised and processing was prompt and efficient”

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Posted 5 years ago

Hey Bart, Thank you for the review!

Posted 5 years ago

“Service was excellent. Website is easy to navigate and items are clearly displayed with accurate descriptions. Items were delivered promptly and packaged perfectly. Very professional service that I would highly recommended.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, we really appreciate the support!

Posted 5 years ago

“The team at Lux were very helpful getting me back on a bmx after 30 years. Too bad I couldn't buy the skills to go with it but that's what the helmet and pads are for.”

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Posted 5 years ago

Hey Chris, Thank you for taking the time to leave us this review, we appreciate it!

Posted 5 years ago

“Love lux bmx always helpful and professional best bmx shop to ever do it lux sets the standards on how to look after the bmx scene there staff are tight and do it right”

LUXBMX 5 star review on 26th August 2021

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Posted 5 years ago

Hey Ryan, We are stoked to hear this, thank you for taking the time to let us know!

Posted 5 years ago

“Excellent customer service - knowledgeable and helpful. Mechanics built up bike immediately, amazing levels of stick on hand. Very competitive pricing. Extremely impressed.”

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Posted 5 years ago

Hey Ryan, Thank you for taking the time to leave is a review, we appreciate all your support!

Posted 5 years ago

“Thansk for the super fast delivery”

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Posted 5 years ago

Hey Chris, Thank you for taking the time to leave us a review, we are very pleased to hear this feedback!

Posted 5 years ago

“Alway the best service from you guys, always hooking me up and doing me solid prices 🙏🏻 Best Bmx shop hands down ❤️”

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Posted 5 years ago

Hey Jarrad, Thank you for all the support!

Posted 5 years ago

“Very happy with all the stuff I've been ordering wallet is looking empty but I can get back on the bike 😄”

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Posted 5 years ago

Hey Jordan, Thank you for all the support, we appreciate it a lot.

Posted 5 years ago

“Great customer service over the phone and super fast postage. Great experience to purchase a bike from.”

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Posted 5 years ago

Hey George, Thank you for taking the time to leave us a review, we appreciate the kind words. Cheers

Posted 5 years ago

“Ordered on line. Great service. Prompt delivery. Thanks guys👍”

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Posted 5 years ago

Hey Alf, Thank you for taking the time to leave us a review, we appreciate the feedback!

Posted 5 years ago

“Great staff! Excellent costumer service. Satisfied costumer. Jack is a Legend!”

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Posted 5 years ago

Thank you for taking the time to leave us some feedback, we appreciate it alot!

Posted 5 years ago

“Great service at a great price. Highly recommend”

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Posted 5 years ago

Hey Owen, Thank you for all your support!

Posted 5 years ago

“Awesome service. I ordered the incorrect crank set. Return was not an issue and the went out of there way to ensure I had the correct parts. Jack was awesome :)”

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Posted 5 years ago

Hey Clint, thanks for the feedback! We try and make your shopping experience at LUX as smooth as possible and are glad we could get you sorted! Cheers, Dave.

Posted 5 years ago

“Wrong item sent yes they rectified it but sending the wrong items seems to be becoming a regular Occurrence”

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Posted 5 years ago

Hey Dave, Thank you for taking the time to leave us some feedback, we definitely understand your frustration with this situation. We are extremely sorry for dropping the ball, in the end, we are only human and we do make mistakes. We have been working on new systems to prevent human errors like this, thank you for your patience with everything and we hope this doesn't affect our relationship. Have a great rest of your week and please feel free to let us know if you do have any other questions or concerns. Regards -Jack

Posted 5 years ago

“Friendly Professional Staff that offer solid knowledge to support the products on offer Extremely fast response time to questions asked = happy customer Thanks Lux!”

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Posted 5 years ago

Hey Ashton, Thank you for the feedback, we appreciate it!

Posted 5 years ago

“Super helpful, always responds to my needs and went above and beyond to help with any issues I encountered, even when they weren't from them. I'll buy from these guys again. I love my bike.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, we appreciate all the feedback!

Posted 5 years ago

LUXBMX is rated 4.9 based on 6,081 reviews