LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,778 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

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English

Deutsch

“Order was picked and shipped the day after I placed my order. No bmx shops here in nz but lux made the process of ordering overseas easy and stress free!”

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Posted 5 years ago

Hey Mike, Wasn't a problem at all! Glad we could help you out.

Posted 5 years ago

“Awesome fast service! Will be shopping with LUXBMX again!”

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Posted 5 years ago

“Best shop ive ever bought from and the staff are brilliant and very helpful!! Highly recommend this shop”

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Posted 5 years ago

Hey There, We love hearing your positive feedback, thank you for taking the time to leave a review.

Posted 5 years ago

“Had all my hard to get bits for a new race bike build within 3days. Awesome service”

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Posted 5 years ago

Hey Shaun, Glad you had a good experience! Cheers Dave

Posted 5 years ago

“Always impeccable service from the staff. Fast delivery too (even during covid).”

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Posted 5 years ago

“sweet as!!!”

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Posted 5 years ago

Yeeeww! Thanks mate.

Posted 5 years ago

“Great bunch of guys who know their stuff and provide an amazing service. Thanks guys. Happy little boy ♡”

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Posted 5 years ago

Hey Elena, Thanks so much for your feedback! It means a lot to everyone here at LUX! Cheers Dave Dillewaard

Posted 5 years ago

“Keep up the good work team, never had a bad experience”

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Posted 5 years ago

“These guys are the best in the biz! Awesome service and great selections!”

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Posted 5 years ago

Our pleasure mate, we are stoked for keeping you stoked.

Posted 5 years ago

“As usual, quality product,quick delivery and great service,thanks heaps Richard.”

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Posted 5 years ago

Hi Richard, Thanks for your ongoing support. Yeewww!

Posted 5 years ago

“Fast dispatch and shipping”

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Posted 5 years ago

“you need a show room”

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Posted 5 years ago

Hi Charles, Thanks for taking the time to leave us feedback. We certainly do take on everything in the effort to provide better service for our customers. We have recently relocated and our new showroom is now open at: 1 Burke Street, Woolloongabba. While the vast majority of our customers are online only and will never step foot in our showroom, we will always value the core BMX connection to a physical location. Current COVID restrictions have certainly affected our ability to provide a safe retail experience. In the interest of sticking to social distancing regulations, we are limited to having 6 customers in the showroom at any time. We sincerely appreciate your patience and hope things will be back to normal soon. Thanks again for your feedback.

Posted 5 years ago

“LUXBMX is the best BMX store I've ever had the pleasure of doing business with.”

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Posted 5 years ago

Hey Cameron, Thanks so much! That means a lot to all of us here at LUX! Cheers Dave Dillewaard

Posted 5 years ago

“I love the CLUBLUX rewards feature, it makes me wan't to keep buying new bmx parts 🤩”

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Posted 5 years ago

“Sprocket arrived very quickly and was just what we needed. Thanks!”

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Posted 5 years ago

“Good prices...easy transaction : )”

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Posted 5 years ago

“lux iz tha dux nutz”

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Posted 5 years ago

“G'day guys, your products are top quality, your postage has been fast and your communication has been great, couldn't be more satisfied as a customer . Thanks very much, Richard.”

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Posted 5 years ago

“Great products, excellent communication and super fast delivery! Thanks guys”

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Posted 5 years ago

“Excellent all round..”

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Posted 5 years ago

LUXBMX is rated 4.9 based on 5,778 reviews