LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,961 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,961 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast service, excellent communication”

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Posted 5 years ago

Thanks for the Feedback anon! Cheers. Dave.

Posted 5 years ago

“Legends”

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Posted 5 years ago

Thanks mate! You are the legend though! Cheers. Dave.

Posted 5 years ago

“Lux parts and customer service are outstanding. Bruce will go out of his way to help you, even on his day off.”

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Posted 5 years ago

Thanks for the feedback Hemerson! We are stoked to have Bruce as out race Guru and all round great bloke! Cheers, Dave.

Posted 5 years ago

“Awesome stuff, grreat service”

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Posted 5 years ago

Thanks For the feedback Jason! Cheerrs!

Posted 5 years ago

“Great stuff, but would luv to see more kids clothing (pants/shirts) availability. Its so hard to find stuff for kids BMX!”

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Posted 5 years ago

Hey Nick, Thanks for the feedback! We understand the troubles finding kids race gear too and we are always on the lookout for new brands and stock. Stock availability is very low at the moment but hopefully we can get some better options moving forward for sure! Cheers, Dave.

Posted 5 years ago

“Quick, easy And without dramas as it should be.”

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Posted 5 years ago

Joel, Thank you for your positive feedback, we're stoked to hear that find the online ordering process quick and easy. Happy shredding!

Posted 5 years ago

“Surprisingly fast shipping especially during covid 19, also the free stickers were a nice touch”

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Posted 5 years ago

“Really fast delivery and I got free stickers u guys are awesome always gonna buy my parts through use”

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Posted 5 years ago

Hell yeah Kyle! Thats what we like to hear! Cheers!

Posted 5 years ago

“The whole Lux crew are awesome. Got all my parts within a couple of days. AAA customer service. A pleasure to buy from.”

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Posted 5 years ago

“Always efficient and friendly. Had to do a few live chats and were super helpful!”

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Posted 5 years ago

Hey Damien, Thanks for the feedback! Glad we could be of service! Cheers.

Posted 5 years ago

“Hands down best shop”

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Posted 5 years ago

Hey Patrick, We LOVE hearing feedback like this, thanks for taking the time to leave a review.

Posted 5 years ago

“Awesome crew, even tho I can't ride even if my life depended on it (except going to work), these guys made sure my bmx parts came asap so I could start riding to work again. Good variety of parts and I must say the CLUB LUX points have come in handy 😉”

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Posted 5 years ago

“You lads have it down! Mad respect!”

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Posted 5 years ago

Hey Heath, Thanks for the support, we love hearing back on how stoked our customers are.

Posted 5 years ago

“Awesome!”

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Posted 5 years ago

Thanks Jake! You're awesome too! Cheers, Dave.

Posted 5 years ago

“Virtually no customer service.”

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Posted 5 years ago

Thanks for your feedback. We constantly strive to provide the best possible customer experience here and to hear that our small team here at Lux have not met your standards is really quite upsetting- we really do take this negative feedback to the heart and we want to make this right. We will contact you directly to rectify your negative experience and to get you back to being stoked! From us all here at Lux we apologise for the experience that you have had so far, but rest assured we will rectify this situation for you. Kindest Regards, LUXBMX Team.

Posted 5 years ago

“LUXBMX is awesome, no probs at all, I always get my stuff fast from them (even with covid 19 going on) 😎👌”

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Posted 5 years ago

Hey Jake, We are stoked to hear you are happy with our service, thanks for the support!

Posted 5 years ago

“All parts are really good and they always keep me up to date”

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Posted 5 years ago

Hey Matthew, Thanks for the support!

Posted 5 years ago

“Always the best service!!! Great communication when there is an issue or if you need to know anything about what you wish to order.”

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Posted 5 years ago

Hey Bobby, Thank you for taking the time to leave us a review, we love hearing feedback like this!

Posted 5 years ago

“Fantastic to deal with, gave lachie my son help with buying a wheel set.”

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Posted 5 years ago

Hey Jodie, Thank you for the support, we love hearing feedback like this!

Posted 5 years ago

“Lux is the the sickest!”

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Posted 5 years ago

Hey Chris, Thanks for the support!

Posted 5 years ago

LUXBMX is rated 4.9 based on 5,961 reviews