LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,778 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 25th August 2025

519

Anonymous

Anonymous // 01/01/2019

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“Arrived o. Time I think”

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Posted 5 years ago

“Thanks for all the parts has been good building a bike with you guys, very well on postage.”

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Posted 5 years ago

“love the place brought so much from here to the point where I got 170 worth of free stuff from club lux points. Wouldn't recommend another place. all the bikes in the photos are either mine (black and green Sundays) or friends who brought from lux.”

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Posted 5 years ago

Cheers legend for your ongoing support mate. Yeewww!

Posted 5 years ago

“Always a pleasure dropping stacks at your establishment”

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Posted 5 years ago

“Great engagement. Good collaboration in what was a custom build. The guys were active in providing options and making it work. Highly recommended.”

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Posted 5 years ago

“Quality products and quality delivery time. Only place I’d recommended purchasing BMX parts in Australia and NZ”

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Posted 5 years ago

“Always good deals and quick shipping”

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Posted 5 years ago

“Good deals, shipped fast. Thanks”

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Posted 5 years ago

“extremely helpful would recommend to everyone.”

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Posted 5 years ago

Rad!! Your stoke keeps us stoked!

Posted 5 years ago

“Order cams exactly as specified and with lots of stickers and decals. Will definitely by back for more”

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Posted 5 years ago

“Delivered 2 days early. Good service.”

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Posted 5 years ago

Our pleasure mate!, keep the stoke high!! Ev

Posted 5 years ago

“Thanks! Arrived in perfect condition!”

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Posted 5 years ago

Hi Todd, Yeewwww!That's excellent to hear, thanks so much for you support.

Posted 5 years ago

“Great delivery, I ordered one afternoon and my order arrived the next morning. awesome!”

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Posted 5 years ago

Epic!! Thats excellent to hear. Thanks for your order and support. Ev

Posted 5 years ago

“Eh”

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Posted 5 years ago

Hi Scott, Thanks for taking the time to leave us feedback on your recent order. In the interest of us being able to work out what went wrong and improve our service, are you able to specify what went wrong? We would certainly like the opportunity to correct any mistake we have made. Please feel free to contact us via email help@luxbmx.com Ev

Posted 5 years ago

“Good services but there was a 3 day delay but I think mostly that was to do with corona vires”

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Posted 5 years ago

Hi Jensen, Thanks for taking the time to leave us feedback. Due to COVID-19 restrictions, shipping at the moment is certainly frustrating. Looking at your tracking on the order, I can see that it was delivered within 3 business days, which is Australia Posts' normal estimated timeframe to your location. Out of goodwill, I have refunded the shipping cost as a credit to your account. Thanks for your order. Ev

Posted 5 years ago

“Thanx for stickers . Send more.”

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Posted 5 years ago

Our pleasure mate. Thanks for the support.

Posted 5 years ago

“Great bike for my son and tip-top customer service!”

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Posted 5 years ago

Justin, Our pleasure mate. Please let us know if ever you feel there is anything we can do to improve our service.

Posted 5 years ago

“Always quick to manage my orders and send. Thanks guys”

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Posted 5 years ago

Our pleasure mate. Thanks for the support. Ev

Posted 5 years ago

“After a long time out of the bmx game I decided to build a 22inch bmx. All parts were from lux built and delivered faster than I've bought a shirt from other bmx shops. Awsome service especially during covid. Thanks guys”

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Posted 5 years ago

Nathan, It is sincerely our pleasure. Your stoke is our stoke! Thanks again mate. Ev

Posted 5 years ago

“Best bmx store in Australia by far will always come to lux for parts/bikes”

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Posted 5 years ago

Looking dialed mate! Thanks for your ongoing support.

Posted 5 years ago

LUXBMX is rated 4.9 based on 5,778 reviews