LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,764 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,764 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

LUXBMX 5 star review on 13th August 2025

Tim

LUXBMX 5 star review on 12th August 2025

"Sophie"

LUXBMX 5 star review on 11th August 2025

Robert

518

Anonymous

Anonymous // 01/01/2019

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English

Deutsch

“Absolute legends!! Couldn’t be more helpful”

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Posted 3 years ago

“I have made multiple purchases through Lux and they are as good as it gets. Super service at a great price. A flawless experience every time.”

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Posted 3 years ago

“Fantastic service. Fast delivery. Thank you very much”

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Posted 3 years ago

“Amazing service! Will definitely refer people to Lux.”

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Posted 3 years ago

Hey Ryan, Thank you for taking the time to leave us some feedback, we are really pleased to hear this. - Jack

Posted 3 years ago

“6 Stars!! Best and timeliest selection of bmx products globally! Even the advice and customer service are provided by riders. Go Lux!”

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Posted 3 years ago

“Excellent experience with this company.... purchases arrived on time. Very polite staff.”

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Posted 3 years ago

“Excellent Bike! My partner is super happy with what came out of the box. Thank you! Keep up the good work. 👍😁”

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Posted 3 years ago

“Super fast shipping right before Christmas. Bike 90% assembled made things so easy. Couldn’t have asked for a better experience. My son loves his new bike. Cheers!”

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Posted 3 years ago

“First time purchasing something from the online store.. easy layout easy to find what you want and was posted out quickly.. im sure i will be back for more.. thanks to the lux team”

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Posted 3 years ago

“Came like the next day!! Great bike my son loved it..”

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Posted 3 years ago

“Great products at a good price, follow up from customer service was first class”

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Posted 3 years ago

“Great website and staff, Package come quickly at a great price!”

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Posted 3 years ago

“Great to deal with. Quality product and service. Lux is my go to for all my BMX stuff.”

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Posted 3 years ago

“Best range of parts and products available 1st class service and always super fast postage”

LUXBMX 5 star review on 31st December 2021

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Posted 3 years ago

“Stoked with the BMX Wethepeople 🤙🏽”

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Posted 3 years ago

Hey There, Thank you for taking the time to leave us a review, we appreciate the feedback.

Posted 3 years ago

“Great customer service and very competitive prices. My favourite online bike shop. Keep it up LUX”

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Posted 3 years ago

“Great service, fast shipping and products are great 😊”

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Posted 3 years ago

Hey Teneille, Thank you for taking the time to leave us a review, we are extremely pleased to hear all of this. -Jack

Posted 3 years ago

“Staff have excellent grammatical skills, which is what I look for in a great BMX shop.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Hey Lynette, Thank you for leaving us a review, we appreciate it.

Posted 3 years ago

“Service and contact was outstanding. Package consisted of 2x tyres, 2x tubes and came within 2days on the black friday sale. Well done to all your team, will be purchasing again.”

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Posted 3 years ago

Hey Scott, We are very pleased to hear this, thank you for taking the time to leave us a review.

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,764 reviews