LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,672 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,672 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

498

Anonymous

Anonymous // 01/01/2019

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“Dudes are absolute legends. Stuff always arrives perfectly. Sometimes with extra lil goodies in it, even at their shop they were super helpful with my nephew. Cheers dudes 🤙”

Helpful Report

Posted 3 years ago

Hey Ross, Thanks for the support! STAYLUX

Posted 3 years ago

“Great online service and Web store. Prices are very competitive. Fast delivery aswell to Melbourne. Thank you”

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Posted 3 years ago

“Lux BMX is awesome I'm 53 and I still love bmx”

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Posted 3 years ago

Hey John, we are glad to hear everything has gone as according to plan One of the best things about our sport is that there are no rules or age limits it is all about getting out there and having fun. Thanks for the support STAYLUX

Posted 3 years ago

“Awesome work! The lads from lux always provide the best service and quality”

LUXBMX 5 star review on 30th November 2021

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Posted 3 years ago

Hey Jack, Thanks for the kind words! STAYLUX

Posted 3 years ago

“my son loves his bike, arrived quickly. very happy with customer service”

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Posted 3 years ago

Hey Sonia, We are very pleased to hear this, thank you for taking the time to leave us a review.

Posted 3 years ago

“Great range of products and easy to order online. Very happy with the delivery time. I’ll be making my next purchase here.”

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Posted 3 years ago

Hey mate, Thanks for taking the time off your day to review us, it really does mean the world to us to see how happy our customers are.

Posted 3 years ago

“All IS good , m'y Fram IS perfect”

LUXBMX 5 star review on 28th November 2021

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Posted 3 years ago

“Well priced & fast delivery to regional location. What else could I ask for…….. Quality bikes, yes I got that too!!!”

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Posted 3 years ago

hey Sarah, Thanks for your review! It means a lot to us to hear back from our customers Thanks for the support! STAYLUX

Posted 3 years ago

“Super fast delivery Knowledgeable staff always offering to help Unreal”

LUXBMX 5 star review on 26th November 2021

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Posted 3 years ago

Hey Bret, Thank you for taking the time to leave us a review, we really appreciate the kind words.

Posted 3 years ago

“LUX BMX always deliver outstanding customer service 👏 👌”

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Posted 3 years ago

Thanks for the Kind words mate! Enjoy the weekend STAYLUX

Posted 3 years ago

“Thanks guys. Son loved his bike. Great help and service from the start .”

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Posted 3 years ago

Hey Mark, Thanks for supporting our business and for taking the time to review us! STAYLUX

Posted 3 years ago

“The bike had a fucked back wheel and my son friend father had to fix’s it not happy one bit with how much we spent”

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Posted 3 years ago

Hi Lynda, That is very disappointing to hear you have had a bad experience with the bike. If you can send an email with as much detail as possible to help@luxbmx.com, the customer service team will do everything they can to help you out. Ev

Posted 3 years ago

“Awesome service”

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Posted 3 years ago

Thanks for the kind words! Stay LUX

Posted 3 years ago

“lux is my go-to BMX shop it has a great website and prices are very good and shipping is cheap”

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Posted 3 years ago

Hey Zac, That is fantastic to hear! thanks for taking the time to review us! Have a great weekend

Posted 3 years ago

“I am extremely happy with my kink Williams 2022 has been a great bike to ride, and extremely happy with the service there and all the boys that work at Lux”

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Posted 3 years ago

“Service & care from the team at Lux is second to none! Couldn’t find exactly what my son wanted “off the shelf” so after a quick email, Claudio had it built for me. Exactly what I was looking for without any fuss or time wasted, and delivered well within my budget. Can’t recommend these guys enough!”

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Posted 3 years ago

Hey! Thanks so much for taking the time off your busy day to review our business! at LUX we take pride in our work and are always striving to provide the best quality service to all of our customers.

Posted 3 years ago

“Easy to use website”

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Posted 3 years ago

Hey Mason, Thanks for taking the time off your busy day to write up such kind words about our business, it means a lot.

Posted 3 years ago

“Best in the biz . Always helpful, never leave you hanging customer service is second to none 💪”

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Posted 3 years ago

“We paid the extra money for the BMX to come for our son’s bday mostly built. We ended up spending at least an hr or more working out the extra brakes, lights, pedals, wheel etc. i wouldn’t call it ‘mostly done’. Pretty dissapoint sw ed for the money we paid, would have brought local for it to be built if I knew this is how it would arrive.”

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Posted 3 years ago

“The best BMX shop around the globe. For the delivery, it can consider the fastest even i purchase from Malaysia.”

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Posted 3 years ago

LUXBMX is rated 4.9 based on 5,672 reviews