LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,672 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,672 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

498

Anonymous

Anonymous // 01/01/2019

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“LuxBMX are prompt to answer enquiries and were so quick to ship out the bike we purchased. It arrived well packaged so there was no damage. I highly recommend luxbmx to anyone looking to purchase a bike, parts or gear”

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Posted 3 years ago

“Ordered on a Monday, got it on Thursday!! Amazing service! I’ll be back for my other kids soon, thanks guys!”

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Posted 3 years ago

Luke, We're stoked to hear that your order arrived so quickly! Thank you for your support and have a fantastic Christmas!!

Posted 3 years ago

“Prompt and professional service! My son is very happy with these shoes, now his second pair!”

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Posted 3 years ago

Tyrian, Thank you for taking the time to let us how we did. We're glad to hear that your son loved his new shoes. Have a wonderful Christmas and a Happy New Year!!

Posted 3 years ago

“Placed the Order and received stuff...no hassle...good price.”

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Posted 3 years ago

Hi Troy, Thank you for leaving us your feedback, we're glad to hear that you had a hassle-free shopping experience. Have a fantastic Christmas and a happy New Year!

Posted 3 years ago

“I ordered an item at night and it arrived the next day! Every time I've ordered something it's turned up super quick. These lads are the kings of fast delivery. Awesome work Lux!”

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Posted 3 years ago

Hey Karl, We are extremely pleased to hear all of this, thank you for taking the time to leave us a review. Have a Merry Christmas. - Jack

Posted 3 years ago

“Never had any problems ordering online. Products are exactly as described and quickly shipped.”

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Posted 3 years ago

“The team were super helpful getting my new T1 Ruben built and dialled in with a few changes , rides like a dream , cheers Lux”

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Posted 3 years ago

“The dudes at lux were awesome. They helped me pick the right stuff for my daughters bike and made sure it was within my budget.”

LUXBMX 5 star review on 22nd December 2021

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Posted 3 years ago

“Wicked good”

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Posted 3 years ago

“Prompt, professional service from people who actually ride BMX and know there products 🤘”

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Posted 3 years ago

Hey Konstandinos, Thanks so much for the kind words STAYLUX

Posted 3 years ago

“Great advice and really helpful”

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Posted 3 years ago

“Amazing quick reliable service as always”

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Posted 3 years ago

“The advice we received over the phone was very helpful and made it very easy to select the correct bikes for both our sons, delivery was on time our experience was very easy and pleasant”

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Posted 3 years ago

“Easily the best BMX store in the country. The service and knowledge you'll find at LUX can not be found at any of the 99 Bikes stores splattered around the country. I challenge you to find a better BMX store in Oz.”

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Posted 3 years ago

Hey Kirk, Thanks for the kind words mate, we try and standout from the competition Have a fantastic day and see you in soon! STAYLUX

Posted 3 years ago

Hey Kirk, Thanks for the kind words mate, we try and standout from the competition Have a fantastic day and see you in soon! STAYLUX

Posted 3 years ago

“I can't fault LuxBMX. Always reliable delivery with the best prices plus I love supporting local businesses.”

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Posted 3 years ago

“Ordered pretty much all of my bmx parts and apparel and can’t fault Lux at all for their excellent customer service and always reliever on time”

LUXBMX 5 star review on 19th December 2021

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Posted 3 years ago

“Our dealings with Claudio and the rest of the team with regards to our recent BMX purchase for our son were exceptional. Claudio was attentive, friendly and accommodating with our requests. I could not recommend LUX highly enough. We will be back!”

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Posted 3 years ago

Hey Karen, Thanks for taking the time out of your day to review us It means the world to us when we hear back from our customers. We look forward to seeing you in-store again Karen STAYLUX

Posted 3 years ago

“5⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

“Great service, items were in stock as advertised. Website is easy to navigate and enjoyable Delivery was quick and packaged well. I will go directly to LUXBMX when shopping online from now on. Just wish they had more old school BMX products”

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Posted 3 years ago

“As always, great products and speedy delivery. Best bike shop around”

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Posted 3 years ago

Hey Wayne, Thanks for taking the time out of your day to review us! STAYLUX

Posted 3 years ago

LUXBMX is rated 4.9 based on 5,672 reviews