LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 6,081 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 6,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

LUXBMX 5 star review on 13th September 2026

624

Anonymous

Anonymous // 01/01/2019

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“Great quality and quick delivery, best the estimated date by a day and gave me a such strong and reassuring packaging”

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Posted 3 years ago

“Top notch service awesome bikes”

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Posted 3 years ago

“5/5 the staff at Lux BMX were fantastic and very helpful in parts that I purchased. I ride stretch beach cruisers and needed parts to tweak my ride for a more comfortable ride and the lads had the knowledge I required to make this a reality and I couldn’t be happier. Cheers fellas and the rest of the Lux Crew. Keep rolling freely”

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Posted 3 years ago

“Luxbmx is amazing Their passion for bmx is unmatched Their customer service is truly outstanding Thank you Lux team for your support Cheers ZDT881”

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Posted 3 years ago

“Great quality and prompt delivery”

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Posted 3 years ago

“Always the right product and offers when I need it. Lux meets my bmx needs! Thanks!”

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Posted 3 years ago

“Hi i recently have purchased a whole lot o parts of yours to build my sons carbon fibre speedco lsp cranks , bottom bracket,chain,chain ring bolts,box seat,box headset,box stem,box brakes,box brake cable, box brake lever and i brought myself a 2023 cruiser meybo frame from you guys and will be getting all the parts i can from luxbmx all because i am just about to turn 50 years old and i am very old school and one thing i look for the most when buying anything is customer service and you guys are awesome to deal with especially Bruce of your service centre people took my number to give to Bruce and he gave me a call back that day and has answered my calls and called me back when i have had a questioned that needed a answer and put me a package together for me and i will be callind early next year for him to put a package together for my meybo luxbmx you need 2 things to succeed in business and that is great people and great knowledge and you have both keep up the good work guys”

LUXBMX 5 star review on 19th November 2022

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Posted 3 years ago

“A great company to deal with! Prompt service, reasonably priced and great customer service.”

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Posted 3 years ago

“If you threw in some stickers Would be awesome”

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Posted 3 years ago

“Always fantastic service and great products.”

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Posted 3 years ago

“Awesome products awesome prices quick prompt delivery by far best bmx shop out there”

LUXBMX 5 star review on 16th November 2022

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Posted 3 years ago

“Customer communication and professionalism not knowing stock or availability”

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Posted 3 years ago

Hi Nathan, I'm sorry for the late response to your review. It's definitely disappointing to hear we let you down. We do pride ourselves on our product knowledge and customer service. In an effort to ensure we can offer a better standard of service to our customers. If you had any spare time, was there anything more specific you can add about your experience? Please email me personally at evan@luxbmx.com I'd like to look into what went wrong and how we let you down. Thanks again for your honest feedback. Ev and the team.

Posted 3 years ago

“Great, products, delivery and support 🙌🏻”

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Posted 3 years ago

“You guys are awsome everything was sent out fast and you have everything i was looking for thank you”

LUXBMX 5 star review on 15th November 2022

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Posted 3 years ago

“Absolute legends, the customer service and customer contact is first rate. They have great knowledge, great website, great prices and specials and they're willing to go extra mile to help the customer. Would not hesitate to purchase everything I need from them. Keep up the great work 👍”

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Posted 3 years ago

“Hi you guys!!! Thanks for all your help with my recent purchase. I am impressed with the speed you answered my queries and offered help. Also I'd like to say thanks for the speed of process and delivery of the order. Looking forward to my next project! I know where I'll be coming to. Lux Bmx!! Cheers Tony”

LUXBMX 5 star review on 13th November 2022

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Posted 3 years ago

“Bought my first bmx bike in 15 years, easy to say I had zero idea on what the latest and greatest was to get. The boys at lux were incredibly welcoming and VERY knowledgeable. I honestly couldn’t say enough nice things about the brand, my experience and the friendly people there who are running it. Top job guys!”

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Posted 3 years ago

“The drink containers are excellent - exactly what my grandson needed for his bike riding. It is no longer awkward for him to drink with his helmet on.”

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Posted 3 years ago

“Great range of products and service. Good communication on the phone and via email. Orders normally shipped in good time and well packed. Lux is my go-to for anything BMX.”

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Posted 3 years ago

“Good price and prompt delivery. Really like the new frame”

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Posted 3 years ago

LUXBMX is rated 4.9 based on 6,081 reviews