LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,960 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service. Thanks a lot!”

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Posted 5 years ago

Hi Michael, Thank you for taking the time to leave us your feedback, we look forward to having you shop with us again.

Posted 5 years ago

“Prompt delivery, great range of products”

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Posted 5 years ago

Hi Phillip, Thank you for showing your support and taking the time to leave us a review. We look forward to seeing you again soon!

Posted 5 years ago

“All the staff are superb, always willing to help with anything with my bikes and give the best advice 10/10”

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Posted 5 years ago

Hi Phillip, Thank you for showing your support and taking the time to leave us a review. We look forward to seeing you again soon!

Posted 5 years ago

“It is good to have socks for my feet!”

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Posted 5 years ago

“These guys are pretty good. Would recommend.”

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Posted 5 years ago

“The product and range were great. The delivery company took a long time to deliver our product. It was collected from LUX within 24 hours of order but took an additional 19 days to get from Brisbane to Sydney. We ordered on 6th December, hoping to have the product for Christmas and it arrived on 27th December which was quite disappointing for our son.”

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Posted 5 years ago

Hey Donna, Thank you for taking the time to leave an honest review, we appreciate the feedback. We are extremely sorry to hear that your order didn't arrive before Christmas. Our couriers do experience high volumes during this period which unfortunately does result in some lost and delayed items. We have taken all our customers feedback on bored and for the next peak time periods, we will look closely at only using certain couriers. We once again appreciate the feedback and hope this didn't alter future transactions.

Posted 5 years ago

“Best bmx shop hands down always get my stuff on time”

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Posted 5 years ago

Hey Leigh, Thank you for all your support!

Posted 5 years ago

“You guys are the best and will continue to buy things from you.”

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Posted 5 years ago

Hey Mason, Thank you for all the support, we are glad your stoked!

Posted 5 years ago

“The best online BMX shop to deal with .”

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Posted 5 years ago

Hey Tim, Thank you for taking the time to leave us a review, we are stoked this hear this! Thank you for all the support.

Posted 5 years ago

“Great crew to deal with.”

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Posted 5 years ago

Hey Christopher, Thank you for all the support, we really appreciate it!

Posted 5 years ago

“Choice of couriers let you down”

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Posted 5 years ago

Hey Becky, Thank you for the feedback, our shipping courier is automatically assigned through different product categories. Around Christmas time a lot of courier companies do experience high demand for delivers and delays can happen, for this we thank you for your patience and understanding and look forward to doing business in the future.

Posted 5 years ago

“Best bmx shop in australia!!!”

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Posted 5 years ago

Hey Brett, Thank you for all your support!

Posted 5 years ago

“No issues, received rim and tyre Yesterday (8th) slow getting here, but was expecting that due to COVID restrictions......all good here in Nuu Zeeeeland....haha.”

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Posted 5 years ago

Hey Greg, Thank you for taking the time to leave us a review, we are glad to hear your stoked!

Posted 5 years ago

“Great store with great variety”

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Posted 5 years ago

Hey Adam, Thank you for the kind words and all the support!

Posted 5 years ago

“Cool people who are totally into what they do - just like the customer.”

LUXBMX 5 star review on 8th January 2021

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Posted 5 years ago

Hey Dave, Thank you for taking the time to leave us a review, all the staff at luxbmx live and breath BMX. We are glad we can provide a personal experience with each and every customer.

Posted 5 years ago

“Great people & parts ,service”

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Posted 5 years ago

Hi Donovan, Thank you for your kind words and support, we look forward to having you shop with us again soon. Cheers

Posted 5 years ago

“Shirts came fast and we're as described. I am super happy that I could find them and it was a smooth transaction. Thank you luxbmx!”

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Posted 5 years ago

Hey Michel, Thank you for taking the time to leave us a review, we are stoked to hear you are stoked on the shop! Have a great weekend.

Posted 5 years ago

“very easy purchase over the internet, booked my time to pick up the bike. The gentleman I saw when I picked it up when through a few things to be aware of. Would recommend”

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Posted 5 years ago

Hey Nicole, Thank you for taking the time to leave us a review, we are pleased to hear your experience with our store.

Posted 5 years ago

“Very good fast service . Always willing to help out and give advice , would def recommend”

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Posted 5 years ago

Hey Jack, Thank you for taking the time to leave us a review, we appreciate the kind words!

Posted 5 years ago

“Such lovely staff, great service, quick deliveries, their new ramp is totally rad 🤘🏻”

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Posted 5 years ago

Hey Lisa, Thank you for taking the time to leave us a review, we are stoked to hear you like the ramp. We love having staff sessions out the back.

Posted 5 years ago

LUXBMX is rated 4.9 based on 5,960 reviews