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LUXBMX Reviews

4.9 Rating 6,081 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,081 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“Always posts asap, best shop out imo”
Helpful Report
Posted 5 years ago
Hey Jack, Thank you for your kind review, we appreciate it!
Posted 5 years ago
“Great service fast shipping parts are awesome and price was reasonable”
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Posted 5 years ago
Hey Jordan, Thank you for taking the time to leave us a review, we love hearing our customers feedback.
Posted 5 years ago
“Recent purchase from Luxbmx was easy online and the shipping was fast,all at a great price,. I'll be back for sure thanks guys.”
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Posted 5 years ago
Hey Jeremy, Thank you for taking the time to let us know about your latest experience with our online store, we really do appreciate the feedback.
Posted 5 years ago
“These Guys run a tight Shop. Quick email replies to both technical and shipping-related queries. one of my orders was a front-wheel build (pick the parts and Lux built it up & shipped it to me ) Turn around was fast and wheel arrived with no issues all built up. happy customer here!”
LUXBMX 5 star review on 5th April 2021
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Posted 5 years ago
Hey Yashin, We have our customer service team active at least 8 hours a day 6 days a week making sure our customers are satisfied 100 percent of the time. We also thank you for taking the time to leave us a review
Posted 5 years ago
“Great service! Lux bmx for life”
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Posted 5 years ago
Hey James, Thank you for all of your support!
Posted 5 years ago
“Super easy and fast, thanks”
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Posted 5 years ago
Hey James, Thank you for the kind words, we appreciate you took the time to leave us a review.
Posted 5 years ago
“Always great to deal with always very helpful best BMX store in Australia”
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Posted 5 years ago
Hey Leslie, Thank you for taking your time to leave us some feedback, we are super stoked to hear everyone's opinion on our store!
Posted 5 years ago
“Rarely ever shop elsewhere (I do browse around). Quality products. Competitive pricing. Fast delivery.”
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Posted 5 years ago
Hey Gavin, Thank you for taking the time to leave us a review, we also do appreciate all your support! Have a great rest of your week.
Posted 5 years ago
“great service, cheers!”
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Posted 5 years ago
Hey Stuart, Not a problem at all, thank you for taking the time to leave us a review.
Posted 5 years ago
“Top customer service, great options and good prices! Will continue to buy from LUX again and again.”
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Posted 5 years ago
“I love the boys over here always have everything I want great store even though I live in Melbourne but live it when I went over there”
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Posted 5 years ago
Thanks for the feedback Brendan! We are stoked you are stoked! Cheers! Dave.
Posted 5 years ago
“Always last minute parts for repairs and the lads hook me up everytime with fast delivery”
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Posted 5 years ago
Hey Casey, Thank you for taking the time to leave us some feedback, we are pleased to hear you are stoked with our store.
Posted 5 years ago
“Greatest service and advice. The blokes who work there actually ride so they understand what sort of set ups work for different size riders and their styles, overall 10/10. Best bike shop I've been to and rather good prices πŸ‘ŒπŸΌβœŒπŸΌ”
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Posted 5 years ago
Hey Joshua, Thanks for the feedback! We are stoked to help out as much as we can! Cheers. Dave.
Posted 5 years ago
“Awesome service.”
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Posted 5 years ago
Thank you but we think you're awesome!
Posted 5 years ago
“Definitely I will order again soon. I really appreciate your effort for sending the missing stickers. I received that and it’s awesome. Thank you.”
LUXBMX 5 star review on 31st March 2021
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Posted 5 years ago
Peter, Thank you for taking the time to leave us your feedback. We glad to hear that you loved the stickers and we look forward to hearing from you again soon!
Posted 5 years ago
“Awesome products, speedy service.”
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Posted 5 years ago
“Thanks for your assistance in helping me get a new SE Racing BMX for my son. The team was very helpful in assisting me with my silly questions Would highly recommend LUXBMX to anyone as the service I got, especially compared to some of your competitors was great”
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Posted 5 years ago
Brendon, We hope that your son is loving his new bike! Thank you for your kind words and continued support. We look forward to having you shop with us again soon!
Posted 5 years ago
“Highly recommended very fast shipping pleasure to deal with A+”
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Posted 5 years ago
Jesse, Thank you for recommending us, we always try to provide the best level of service possible!
Posted 5 years ago
“Everything I ordered was correct, fast response with great customer service. Phill.”
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Posted 5 years ago
Hey Phillip, Thank you for taking the time to leave us some feedback, we are pleased to hear your stoked with our store.
Posted 5 years ago
“Fast delivery, stock not always available, some products cheaper elsewhere. Otherwise ok”
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Posted 5 years ago
Hey Carla. Thank you for taking the time to leave us a review, we do offer price matching through a form on our website. Please don't hesitate to ask next time. https://www.luxbmx.com/price-match
Posted 5 years ago
LUXBMX is rated 4.9 based on 6,081 reviews