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LUXBMX Reviews

4.9 Rating 6,081 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,081 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“Overnight deliveries everytime”
Helpful Report
Posted 5 years ago
Belinda, we appreciate your continued support!
Posted 5 years ago
“Greatjob boys can't complain”
Helpful Report
Posted 5 years ago
Thanks Kingsley, we appreciate your feedback!
Posted 5 years ago
“Mission fleet tyres are super cool, and my odessy pad stop real good. Parts came from Queensland so fast, thanks Lux, you guys are awesome!”
LUXBMX 5 star review on 15th April 2021
Helpful Report
Posted 5 years ago
William, We're stoked to hear that your order arrived fast and that you love the new parts. Thank you for your continued support!
Posted 5 years ago
“Rad dudes. Rad service. Rad range. Rad prices. I just wish they would stop hitting on my sisters... please!”
Helpful Report
Posted 5 years ago
“Awesome product, Awesome price, Awesome crew to deal with. I'll be back :-)”
Helpful Report
Posted 5 years ago
Hey Dave, We are glad to hear you are stoked with our store! Thank you for all of your support.
Posted 5 years ago
“Super helpful guys that helped me pick the perfect bike for my son.”
Helpful Report
Posted 5 years ago
We're glad to hear that you found our customer service team helpful and we hope your son loves his new bike!
Posted 5 years ago
“I am very happy with my new Colony Horizon BMX bike and Family helmet. The team at LUXBMX were fantastic. Harrison aged 8 years”
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Posted 5 years ago
“Great Service!!...Will definitely buy again..Thank You,bro...🀘🀘🀘🀘”
Helpful Report
Posted 5 years ago
Parlin, we really appreciate you taking the time to leave us your feedback. We look forward to having you shop with us again soon!
Posted 5 years ago
“Shopped here for years. Great prices and customer service has always been on pointπŸ‘”
Helpful Report
Posted 5 years ago
Hey Barton, Thank you for all of your support!
Posted 5 years ago
“perfect as always. best BMX shop in the business”
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Posted 5 years ago
We always do our best to go above and beyond for our customers!
Posted 5 years ago
“Excellent service and advice.”
Helpful Report
Posted 5 years ago
Hey Adam, We appreciate you taking the time to leave us a review. Have a great week. Kind Regards
Posted 5 years ago
“Fantastic Product, Better than expected and i expect a lot. Worked out very expensive getting it to the UK, but well worth in. Will buy again when I get another Bike. The delivery was quick and the items were very securely packaged. Top Seller, Top Product”
LUXBMX 5 star review on 9th April 2021
Helpful Report
Posted 5 years ago
Gareth, We're stoked to hear that you found your experience with us enjoyable. Thank you for support what we do and hope that you can visit the store one day!
Posted 5 years ago
“Lux BMX were amazing finding a suitable bike for my son. Excellent communication throughout the whole purchase. And the bike is awesome. He loves it.”
Helpful Report
Posted 5 years ago
Hey Tracey, Thank you for taking your time to leave us a review, we are thrilled to hear you are happy with your experience shopping with us.
Posted 5 years ago
“Great products, prompt dispatch. I Love lux!”
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Posted 5 years ago
Hey James, We are stoked to hear, thank you for taking the time to let us know!
Posted 5 years ago
“LUX is on their game and everything comes real quick! Definitely recommend, Might be a good idea to change Couriers but other than that too service & when ive needed help ive gotten a reply nearly instantly through email and the staff have been awesome over the phone with the issues ive had, real understanding”
Helpful Report
Posted 5 years ago
Hey Austin, Thank you for taking the time to leave us a review, we do thank you for being so understanding with this whole process. We are glad that we were able to get a replacement bike sorted asap. Kind Regards
Posted 5 years ago
“Always helpful Always knowledgeable And Always fast service”
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Posted 5 years ago
Michelle, Thank you for taking the time to leave us your feedback. We're stoked to hear that you find our service top-notch, we really appreciate your continued support!
Posted 5 years ago
“Overall experience good apart from bike coming with the wrong petals Had to steal the panels off my bike so my son could ride it that day”
Helpful Report
Posted 5 years ago
Hey Joseph, Thank you for taking the time to give us some feedback. We are extremely sorry to hear that you never received any pedals with the bike. We can see you never reached out to our customer service team. We would have happily got some replacement pedals expressed shipped out that same day. We do thank you for your patience and understanding with the situation, please check your email as our customer service team has gotten in touch with you. Have a great weekend.
Posted 5 years ago
“Great price for a new Kink for my son. LUXBMX were very easy to work with. Shipping was quick and the team sent through a new set of grips express mail when one of TVe grips on the new bike arrived damaged. I’d recommend these guys to anyone wanting a new BMX.”
Helpful Report
Posted 5 years ago
Hey Clyde, Thank you for taking the time to leave us a review, we make sure our customers are satisfied 100% of the time. Have a great rest of your week.
Posted 5 years ago
“Awesome service everytime! Goods showed up on the dot as per the tracking. Will keep coming back!”
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Posted 5 years ago
Hey Mitchell, We appreciate you taking the time to leave us a review, also a massive thank you for all of your support 🀘🏻
Posted 5 years ago
“Great service”
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Posted 5 years ago
Hey Simone, Thank you for all of your support!
Posted 5 years ago
LUXBMX is rated 4.9 based on 6,081 reviews