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LUXBMX Reviews

4.9 Rating 6,081 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,081 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
“Excellent customer service, super quick postage.. rad shop!!!”
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Posted 5 years ago
“Brought some awesome bmx bars Good price fast shipping very happy customer”
LUXBMX 5 star review on 7th May 2021
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Posted 5 years ago
Jon, We stoked to hear that we have another happy customer, we look forward to having you shop with us again soon!
Posted 5 years ago
“A very helpful and passionate team of riders.”
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Posted 5 years ago
Thank you for your kind words we really appreciate the feedback!
Posted 5 years ago
“Purchased a 2020 Division Fortiz 21” a few weeks ago. Bike arrived well packaged & delivery was pretty quick, even all the way over here in Darwin, which usually takes a few extra days when compared to the rest of AUS for freight to arrive. Easy to order website, quick order processing & dispatch, and a solid product. Would recommend to anyone looking for a bike or bike parts.”
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Posted 5 years ago
Hudson, Thank you for your kind words, we're stoked to hear that you found your whole experience with us enjoyable. We hope you love your new bike and look forward to having you shop with us again soon. Stay Rad!
Posted 5 years ago
“Best online shop ive used for bike parts”
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Posted 5 years ago
Nigel, Thank you for taking the time to leave us your feedback. We're glad to hear you love the shop!
Posted 5 years ago
“Good shop, friendly staff.”
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Posted 5 years ago
Hey Brendan, Thank you for your support, we appreciate it πŸ€™πŸ»
Posted 5 years ago
“fast delivery considering the times and mean products churr”
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Posted 5 years ago
Hey Connor, Thank you for all the support, we appreciate it 🀘🏻
Posted 5 years ago
“Best BMX shop going in Australia , Online customer service you name it , these mob go above standard way above”
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Posted 5 years ago
Hey William, Thank you for taking the time to leave us a review, we appreciate the support 🀘🏻
Posted 5 years ago
“Great price, great service. πŸ‘πŸ‘πŸ‘”
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Posted 5 years ago
Hey Ya, Thank you for taking the time to leave us a review, we are pleased to hear you are stoked with our store 🀘🏻
Posted 5 years ago
“Extremely fast shipping. Always happy to help with enquiries. Run by passionate guys who actually support the bmx community. Best experience I’ve had with any shop in any industry.”
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Posted 5 years ago
Hey There, We absolutely love hearing feedback like this, everyone here is stoked on what we do and we are always super pleased to hear it's paying off. Thank you for taking the time to let us know. We appreciate it.
Posted 5 years ago
“Awesome customer service, great parts, fast shipping!!”
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Posted 5 years ago
Hey Robert, We appreciate all your support, we are stoked to hear you are happy with our shipping and quality parts.
Posted 5 years ago
“Quick despatch, Awesome service Thanks”
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Posted 5 years ago
Hey Geoff, Thank you for taking the time to leave us a review, we appreciate the support.
Posted 5 years ago
“Thank you for the prompt delivery everything is new and excellent. Appreciate y’allπŸ‘πŸ»!”
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Posted 5 years ago
Thank you for taking the time to leave us your feedback, we appreciate your support!
Posted 5 years ago
“Great service”
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Posted 5 years ago
Thanks, Travis, we pride ourselves on providing the best possible customer service!
Posted 5 years ago
“The best bmx parts shop around get on em you won't be disappointed”
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Posted 5 years ago
Donovan, Thank you for your kind words and for taking the time to leave us your feedback. We appreciate your continued support!
Posted 5 years ago
“I brought my bike here and awesome team here”
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Posted 5 years ago
Oscar, Thank you for leaving us your feedback, we hope you love your new bike!
Posted 5 years ago
“Best bmx shop getting around!”
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Posted 5 years ago
Hey Brad, Thank you for all of your support 🀘🏻🀘🏻
Posted 5 years ago
“We've now bought 2 race bikes from LuxBMX, each time the guys have been super helpful, easy to deal with, and spot on with selling us the perfect kit. As a BMX dad, shopping at Lux makes everything easy especially with that extra guidance. Well done for the great service and effort! Numba #1 for LuxBMX”
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Posted 5 years ago
Hey Matt, Thank you for taking the time to leave us a review, we absolutely love helping our customer build their dream bikes. We also appreciate all your support. Kind Regards
Posted 5 years ago
“Normally I receive great service from lux, on this order however I’d asked for some spokes to be cut to a specific size, but when the order arrived the spokes were 1mm longer, the did work but not ideal.”
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Posted 5 years ago
Paul, Again we are sincerely sorry for the mistake with your spoke lengths. There was an internal error that resulted in you receiving the wrong length spokes. As we mentioned in our correspondence we would be more than happy to get the spokes swapped out for the correct length. However, +-1mm is well within the acceptable limits for spoke length when building wheels. Once again we apologise for any inconvenience that this has caused you and thank you for continuing to support us here at LUXBMX.
Posted 5 years ago
“Best in the business!”
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Posted 5 years ago
Thanks, Paul we think you're the best!
Posted 5 years ago
LUXBMX is rated 4.9 based on 6,081 reviews