LUXBMX Reviews

Name: LUXBMX
Address: 1 Burke Street, 1 Burke Street, Queensland
Rating: 4.90

4.9 Rating 5,672 Reviews

98 %

of reviewers recommend LUXBMX

4.9

Based on 5,672 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

498

Anonymous

Anonymous // 01/01/2019

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“Very good service, friendly, cooperative, and fast response. No worries even for overseas orders. Thank you.”

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Posted 3 years ago

“I got what I ordered and free stick’s off lux”

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Posted 3 years ago

“Thanks guys for the great customer service and follow up on delivery dates”

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Posted 3 years ago

“LUXBMX provided excellent customer service with product knowledge and time spent, it was always a personal response to any enquires I have had which were many before I had even purchased a product from them. I ordered two forgotten rascal balance bikes, which were a sale steal price at less then halve price. $125 ea normally $270ea. So I got two for less then the price of one. Bargain so was pleased with both the price and the delivery time of two days stoked. The forgotten rascals are an excellent build quality however a little on the heavy side for my 2 year olds would be better suited 3-4yr olds. Regardless Very pleased with the product and service Thanks LUXBMX”

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Posted 3 years ago

“I bought some items that were in stock on their website only to have them tell me they didn't actually have the stock, was offered a 10% discount on another item although the product I had bought originally was 80% off, in a totally different order my brother bought me some new tires as a birthday present and instead of sending 2.4's like we ordered they sent 2.3's.”

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Posted 3 years ago

“4/5 excellent service, excellent delivery, excellent product line,excellent brands... but stock levels are unsatisfactory, I want more but there simply is no stock!. is there a pandemic or something what's going on?.”

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Posted 3 years ago

“Super helpful staff. Best price. Proper Old school customer service!!!!”

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Posted 3 years ago

“Everything was great! Quick shipping and great prices as well. Thank you!”

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Posted 3 years ago

“Who knew that there would be a superstar business like LUXBMX in my very own backyard! Massive stock range, super fast service and loads of information if you need it!!!”

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Posted 3 years ago

“Pretty good communication from LUXBMX however paid extra for faster shipping and it was the slowest shipping ever. Was aware of the delay from ordering to getting the item shipped. Once shipped, delivery took a long time despite paying for fast delivery. Seemed to be a waste of money paying extra.”

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Posted 3 years ago

“Excellent as always”

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Posted 3 years ago

“Best service I've ever seen”

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Posted 3 years ago

“All good thank you”

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Posted 3 years ago

“Great service with a friendly & helpful staff. Excellent prices. Bike came back like new. Thanks to the wonderful team at Lux BMX.”

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Posted 3 years ago

“Great deals and fast service!”

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Posted 3 years ago

“After 25 years not riding a bmx . I found lux bmx to not only have stock at good prices but also fast and quick service and delivery”

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Posted 3 years ago

“Very happy arrived on time and undamaged, my favourite Bmx shop”

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Posted 3 years ago

“Lux are great. Michram are just rebranded Chinese shit. Fkn disappointed”

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Posted 3 years ago

“LUXBMX is the go-to store for anything BMX related.”

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Posted 3 years ago

“The atmosphere at Lux is an absolute primo one I mean if you don’t bmx a single trip to Lux is enough to add another to your list of hobbies”

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Posted 3 years ago

LUXBMX is rated 4.9 based on 5,672 reviews