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LUXBMX Reviews

4.9 Rating 5,669 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 5,669 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read LUXBMX Reviews
LUXBMX 5 star review on 11th June 2025
John
LUXBMX 5 star review on 11th June 2025
John
LUXBMX 5 star review on 11th June 2025
Paul
LUXBMX 5 star review on 1st June 2025
Anonymous
LUXBMX 5 star review on 1st June 2025
John
LUXBMX 5 star review on 30th May 2025
Clint
LUXBMX 5 star review on 30th May 2025
Clinton
497
Anonymous
Anonymous  // 01/01/2019
LUXBMX provided excellent customer service with product knowledge and time spent, it was always a personal response to any enquires I have had which were many before I had even purchased a product from them. I ordered two forgotten rascal balance bikes, which were a sale steal price at less then halve price. $125 ea normally $270ea. So I got two for less then the price of one. Bargain so was pleased with both the price and the delivery time of two days stoked. The forgotten rascals are an excellent build quality however a little on the heavy side for my 2 year olds would be better suited 3-4yr olds. Regardless Very pleased with the product and service Thanks LUXBMX
Helpful Report
Posted 3 years ago
I bought some items that were in stock on their website only to have them tell me they didn't actually have the stock, was offered a 10% discount on another item although the product I had bought originally was 80% off, in a totally different order my brother bought me some new tires as a birthday present and instead of sending 2.4's like we ordered they sent 2.3's.
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Posted 3 years ago
4/5 excellent service, excellent delivery, excellent product line,excellent brands... but stock levels are unsatisfactory, I want more but there simply is no stock!. is there a pandemic or something what's going on?.
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Posted 3 years ago
Super helpful staff. Best price. Proper Old school customer service!!!!
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Posted 3 years ago
Everything was great! Quick shipping and great prices as well. Thank you!
LUXBMX 5 star review on 29th March 2022
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Posted 3 years ago
Who knew that there would be a superstar business like LUXBMX in my very own backyard! Massive stock range, super fast service and loads of information if you need it!!!
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Posted 3 years ago
Pretty good communication from LUXBMX however paid extra for faster shipping and it was the slowest shipping ever. Was aware of the delay from ordering to getting the item shipped. Once shipped, delivery took a long time despite paying for fast delivery. Seemed to be a waste of money paying extra.
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Posted 3 years ago
Excellent as always
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Posted 3 years ago
Best service I've ever seen
LUXBMX 5 star review on 28th March 2022
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Posted 3 years ago
All good thank you
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Posted 3 years ago
Great service with a friendly & helpful staff. Excellent prices. Bike came back like new. Thanks to the wonderful team at Lux BMX.
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Posted 3 years ago
Great deals and fast service!
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Posted 3 years ago
After 25 years not riding a bmx . I found lux bmx to not only have stock at good prices but also fast and quick service and delivery
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Posted 3 years ago
Very happy arrived on time and undamaged, my favourite Bmx shop
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Posted 3 years ago
Lux are great. Michram are just rebranded Chinese shit. Fkn disappointed
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Posted 3 years ago
LUXBMX is the go-to store for anything BMX related.
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Posted 3 years ago
The atmosphere at Lux is an absolute primo one I mean if you don’t bmx a single trip to Lux is enough to add another to your list of hobbies
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Posted 3 years ago
nice bmx shop
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Posted 3 years ago
Great range of parts for BMX
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Posted 3 years ago
Helpful, knowledgeable, friendly staff. If they don't have what you want in stock, within minutes they can tell you where it's coming from and when they'll have it. Solid business invested in the industry. 5 STARS 🌟
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Posted 3 years ago
LUXBMX is rated 4.9 based on 5,669 reviews