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LUXBMX Reviews

4.9 Rating 6,017 Reviews
98 %
of reviewers recommend LUXBMX
4.9
Based on 6,017 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read LUXBMX Reviews
bang on, did everything they advertised. Will coming back again
Helpful Report
Posted 8 years ago
Very prompt delivery, easy to purchase - web site worked well, priced OK
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Posted 8 years ago
Very helpful and happily answered any questions.
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Posted 8 years ago
Unfortunately I purchased a gift voucher for someone who is unable to use it! As soon as I was made aware of this, two days after purchase, I emailed the store to find out about a possible refund. No-one replied. I followed up again and still had no reply. I realise the purchase is ultimately my problem, but shame about the lack of response! I would also suggest making your gift vouchers a bit more interesting - perhaps an image or some colour - as it's not too exciting to get a birthday gift voucher that is just text in an email. UPDATE: I've just received a call from the store. As soon as they saw my review they reached out to apologise for missing it and offer a refund. Thank you for the fast reply!
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Posted 8 years ago
Definitely will be buying again. Excellent service, prompt delivery. Real people answer phone and are very helpful. Great selection. Well done. Keep it up.
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Posted 8 years ago
Fast shipping great service.
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Posted 8 years ago
Really great communication friendly fast response and potage
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Posted 8 years ago
Product was as described. Good quality. Fast delivery. Well packaged.
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Posted 8 years ago
User friendly website with a large variety of stock
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Posted 8 years ago
Highly recommend
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Posted 8 years ago
Great service, quick to respond to quieted, quick delivery as well! And bike is amazing! ?
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Posted 8 years ago
Excellent service and product. Would buy again.
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Posted 8 years ago
I give luxxbmx 5 stars for being quick easy affordable. And extremely reliable
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Posted 8 years ago
User interface is easy to use and very user friendly. Good packaging and fast shipping.
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Posted 8 years ago
Great service, happily answered all my questions over the phone, fast and free delivery to WA. Afterpay saved me having to pay a huge amount up front and my son was the happiest 11 year old ever when his Sunday BMX was given to him on his birthday!! Only thing to keep in mind when ordering from another state is that u will still have to have it built upon arrival by a licensed dealer or u will void warranty... something I did not realise so allow for the cost of that too. Locally I was quoted between $60-$80. Overall very happy with the service and bike ??
Helpful Report
Posted 8 years ago
The item arrived in the time frame quoted, the click and collect option worked well for us. No issues with product.
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Posted 8 years ago
Really fast delivery for the bike I ordered! Came all nicely packaged, nothing broken. Just recently ordered some more parts for my partner about a week ago and the delivery has now been delayed! Not too happy about that, as I was told I?d be getting it today. Other then that tho, would buy from you guys again!
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Posted 8 years ago
Highly recommanded seller! Excellent communication & lightnin speed delivery. Thanks.
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Posted 8 years ago
They packaged my products very well and arrived fast
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Posted 8 years ago
Delivery was extremely quick and the product was exactly what we needed. Customer service is also fantastic!
Helpful Report
Posted 8 years ago
LUXBMX is rated 4.9 based on 6,017 reviews