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Lyst Reviews

3.8 Rating 1,724 Reviews

68 %

of reviewers recommend Lyst

Company Reviews

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered mk bags from you and i waited more than a week to receive it , and when i received the bag , the bag was wrong item with different model and color you really make me angry from this service and they didn’t tell me i can changed or give me my money back 👎🏻👎🏻👎🏻”

Posted 1 year ago

Hey there, thanks for your feedback. A member of our customer care team is currently in contact with you and the retailer to have this issue resolved. Apologies for the inconvenience. Best wishes - Lyst

Posted 1 year ago

“Love Lyst, but most of all cherish Ruth of customer service. She is the best. Responsive, helpful, pleasant, and always gets it done. Big thanks to her for making my shopping easier. Thanks to you at Lyst for hiring and promoting her!”

Posted 1 year ago

Hey Richard - thanks for the review! We're glad to hear that Ruth was able to help you here. Have a lovely day!

Posted 1 year ago

“Irrelevant offers.”

Posted 1 year ago

Hey there - thank you for taking the time to share your thoughts with us. We value your feedback as we work to continuously enhance and improve features on Lyst in order to offer the best service. Please be assured that I have forwarded your comments to the relevant team for their information.

Posted 1 year ago

“Items advertised are sold out on the merchant’s website. I contacted Lyst and reported it but NOTHING happened. I keep getting email notifications about that item on sale but it’s sold out.”

Posted 1 year ago

Hey Marcio - sorry to hear that you keep receiving notifications for an out-of-stock item. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience this has caused.

Posted 1 year ago

“Bad experience”

Posted 1 year ago

Hey there - I'm so sorry to hear that you had a bad experience on Lyst. A member of our Customer Care Team has reached out to help you here. Apologies for the inconvenience this has caused you.

Posted 1 year ago

“To me, because the order was not delivered...but there is a defect in the service due to the long delivery time, very bad”

Posted 1 year ago

Hey there - sorry to hear that the delivery time was too long. A member of our Customer Care Team has reached out to help you here. Apologies for the inconvenience this has caused.

Posted 1 year ago

“I returned my item as it was not suitable and lyst were very good through the whole process. Would definitely recommend the site 😁”

Posted 1 year ago

Hey KC - thanks for the 5-star review! We're so glad to hear that you were happy with the service we provided. Have a great day!

Posted 1 year ago

“Some good prices; if they have your correct size!”

Posted 1 year ago

Hey there - thank you for the review. You can narrow down your search by selecting different product categories such as Sizes, or by filtering products with the drop-down menu. Hope this information helps and have a great day!

Posted 1 year ago

“{{7*7}}CLICK HERE">”

Posted 1 year ago

“The error is that there is no direct contact, there is no way to track the order, nor explain the method of delivery, nor the time period, and that the delivery is done so far”

Posted 1 year ago

Hey there - sorry to hear that. A member of our Customer Care team has reached out to provide you with more details regarding your order. Apologies for any inconvenience this has caused you.

Posted 1 year ago

“The Customer Service was great in getting my order sorted out. The response was timely and instructions were clear and hence led to no misunderstanding.”

Posted 1 year ago

Hey there - thanks for the review! We're glad to hear that you were satisfied with your service. Have a great day!

Posted 1 year ago

“No way to return purchase to vendor. Contact information given was inaccurate. No way to contact vendor.”

Posted 1 year ago

Hello Linda - sorry to hear that you're having trouble with your return. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience caused.

Posted 1 year ago

“You have not helped me yet. When will you reply to my email?”

Posted 1 year ago

Hello Cris - sorry to hear that you haven't received a response yet. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience caused.

Posted 1 year ago

“Is a big con Refund my money People don’t buy it !!!”

Posted 1 year ago

Hey there, thanks for your review. sorry to hear about this, a member of customer care team will reach out to further assist you with this. Best wishes - Lyst

Posted 1 year ago

“I nee My refund you I can’t find my yet please please I want money back”

Posted 1 year ago

Hey Sahel - sorry to hear that. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience this has caused.

Posted 1 year ago

“Yeah it's okay answered my queries”

Posted 1 year ago

Hey Ace - thanks for the review! Have a great day!

Posted 1 year ago

“Lyst did a great job staying on top of my return and getting my refund. I would buy through them again.”

Posted 1 year ago

Hey there - thanks for the 5-star review! We're glad to hear that we were able to help you here. We can't wait to welcome you back soon! Have a great day!

Posted 1 year ago

“Perfect service!!!”

Posted 1 year ago

Hey Marta - thanks for the 5-star review! We're so glad to hear that you were happy with our service. Have a great day!

Posted 1 year ago

“Тhank you for the full information.”

Posted 1 year ago

Hey there, thanks for your 5-star review! we're glad to hear that we're able to help you. Have a great day - Lyst

Posted 1 year ago

“I couldn’t get the specific dimensions of a tote bag I wanted to buy on this website (this can be a big headache for online shopping). When I wrote to LYST customer service, Carl efficiently did some research and was able to help me get the information I much needed. I am a happy shopper with LYST!”

Posted 1 year ago

Hey Lee - thank you for the wonderful review! We are delighted to hear that Carl was able to help you here. Happy shopping!

Posted 1 year ago

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Lyst is rated 3.8 based on 1,724 reviews