“i ordered mk bags from you and i waited more than a week to receive it , and when i received the bag , the bag was wrong item with different model and color you really make me angry from this service and they didn’t tell me i can changed or give me my money back 👎🏻👎🏻👎🏻”
Hey there, thanks for your feedback. A member of our customer care team is currently in contact with you and the retailer to have this issue resolved. Apologies for the inconvenience. Best wishes - Lyst
“Love Lyst, but most of all cherish Ruth of customer service. She is the best. Responsive, helpful, pleasant, and always gets it done. Big thanks to her for making my shopping easier. Thanks to you at Lyst for hiring and promoting her!”
Hey there - thank you for taking the time to share your thoughts with us. We value your feedback as we work to continuously enhance and improve features on Lyst in order to offer the best service.
Please be assured that I have forwarded your comments to the relevant team for their information.
“Items advertised are sold out on the merchant’s website. I contacted Lyst and reported it but NOTHING happened. I keep getting email notifications about that item on sale but it’s sold out.”
Hey Marcio - sorry to hear that you keep receiving notifications for an out-of-stock item. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience this has caused.
Hey there - I'm so sorry to hear that you had a bad experience on Lyst. A member of our Customer Care Team has reached out to help you here. Apologies for the inconvenience this has caused you.
Hey there - sorry to hear that the delivery time was too long. A member of our Customer Care Team has reached out to help you here. Apologies for the inconvenience this has caused.
Hey there - thank you for the review. You can narrow down your search by selecting different product categories such as Sizes, or by filtering products with the drop-down menu. Hope this information helps and have a great day!
“The error is that there is no direct contact, there is no way to track the order, nor explain the method of delivery, nor the time period, and that the delivery is done so far”
Hey there - sorry to hear that. A member of our Customer Care team has reached out to provide you with more details regarding your order. Apologies for any inconvenience this has caused you.
“The Customer Service was great in getting my order sorted out. The response was timely and instructions were clear and hence led to no misunderstanding.”
Hello Linda - sorry to hear that you're having trouble with your return. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience caused.
Hello Cris - sorry to hear that you haven't received a response yet. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience caused.
Hey there, thanks for your review. sorry to hear about this, a member of customer care team will reach out to further assist you with this. Best wishes - Lyst
Hey there - thanks for the 5-star review! We're glad to hear that we were able to help you here. We can't wait to welcome you back soon! Have a great day!
