Hi Tywan - We're sorry to hear you received the wrong hat! We will be more than happy to help you with this. One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Hi Nazy - We will be more than happy to help you with this! One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Hi Cintra - We will be more than happy to help you with this! One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Hi there - Apologies if you haven't received your refund yet. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
“so i tried to buy some boots but the size and style I wanted weren't in stock. So i tried emailing to see when they would be. The reply i got told me how to filter my selection to pick the size and style I wanted I am at a loss to know how they think I found that they weren't in stock in the size and style I wanted if I hadn't already used the filters.”
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
Hi Bernice - We're sorry to hear that you have not received your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has contacted you to assist you with your concern. - Lyst
Hi Bernice - Thanks for your review. We're sorry to hear that you have not received your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents will be contacting you to assist you with your concern. - Lyst
“I order pair of sneakers and got the wrong size and have bo idea how to return and the sneakers cost 400 dollars it's a shame nobody have money to spend like that for nothing”
Hi there - Thanks for your review. We're sorry to hear that you've received the wrong size from the retailer.
Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents will be assisting with your return request. - Lyst
“Good afternoon, I got today trainers unfortunately they came absolutely in different model. I ordered black with white letters but it arrives with red colour and different model. I am attached 2 photos which I order and the second one what I’ve got. Please send me trainers which I ordered”
Hey there - thanks for your review. We're sorry to hear that you've received the wrong item from the retailer. One of customer care agents has escalated this issue to the retailer. Rest assured that we have made this a priority. Again, our apologies for the inconvenience - Lyst
“So I returned an item and I told them to just give me store credit, now I am trying to purchase something and I can’t see my store credit.
I asked to help and their reply is totally irrelevant.
Not a good service”
Hey Lucy, Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives is already looking into this for you. - Lyst
Hi Carlton, apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst
“Tried to buy shoes from you but it was impossible. You would not allow me to purchase without an account, which was not allowing me to sit-up for. Very disappointed!”
Hi Bryan, I’m sorry to see that the item is not available. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst
“Absolute joke of a company, I waited 13 days and heard nothing. Only after enquiring did they tell me my order had been cancelled as they were out of stock. I could've bought them from anywhere else had they told me sooner. Completely ruined a birthday. I beg you if you are reading this do not order from them. I will make sure everyone I know does the same.”
Hi Michael, I'm so sorry to hear that you didn't receive an order confirmation saying that the item you ordered is out of stock. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst
Hi there Henri-Pierre - I’m sorry to see that the item is not available in your location. It may be that you have the Lyst website set to a different country and therefore the item is not available in your location. One of our customer service agents will reached out to you directly to assist you with this issue. Again, we are sorry for any inconvenience this has caused you - Lyst
Hi there, I'm so sorry to hear that you didn't receive your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst
“I emailed you all several times. I ordered a Gucci waist bag and didn't receive a confirmation email. You all have taken the money from my account and I have not heard anything about my order.”
Hey there, We're very sorry to hear that you haven't received the Gucci waist bag and didn't receive a confirmation email. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives is already looking into this for you. - Lyst
