“Great service! Love the clutch bag and I love how they immediately find what i'm looking for!! Needed a question answered and they got back to me pronto. Thanks Lyst!!! Linda”
“Extremely fast delivery. Unfortunately item I purchased was too big for me and I needed to return it but I got my refund within 1 week. Very good service!”
“I ordered a pair of boots from Lyst (having bought from them successfully before) only to find that, as a conduit, they did not stock the item themselves, merely request it from the original supplier. This meant that any after-sales issue is out of their control.
My boots are currently somewhere in the New Jersey area (I live in England) and seemingly none of the parties involved - be that supplier or distributor - seem as concerned as I am about delivering to me what was to have been my birthday present and which seemingly has no chance of arriving on that date.
In their defence, I have to say that the Lyst customer service representative has gone out of her way to be helpful. The problem is not with Lyst customer service. But I do think they should look at some of their arrangements with third party suppliers.”
Hi Paul,
Thank you for your feedback. I’m sorry to hear of the shipping difficulties with your order, and want to extend my apologies for this inconvenience. I can confirm that you have been in touch with one of our agents who I want to assure you is investigating this error with the retailer as a priority. We have now contacted you by email regarding this matter and we look forward to hearing from you. Have a great day! Charlotte
“Excellent product and very fast shipping. My Paul Smith was beautifully packaged and arrived promptly. Gorgeous sweater and I am planning to buy more from Lyst.”
“I received my order quickly and at a reasonable charge for shipping, I live outside of the continental U. S. and this is important to me. I do less online Shopping because of this but I will keep LYST at the top of my List.”
“So far I'm disspointed. I placed an order on 01/23 and still to this date the order hasn't shipped out. The worst part is that I ordered the shoes for a trip that I'm taking this weekend for my birthday.????”
Hi Merari,
Thanks for your feedback. It's great to hear from you!
I can confirm that all orders placed on Lyst.com are sent directly to the retailer for process and dispatch and Shipping polices vary from retailer to retailer.
After investigation I can confirm that this order is due to arrive with you today and in time for your birthday weekend. I hope this helps.
If you have any further questions please don't hesitate to contact our customer care team on customercare@lyst.com.
Wishing you a Happy Birthday from all of us hear at Lyst!
Have a great weekend!
Best Wishes,
Benedict
“Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.”
“Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.”
“Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.”
“Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.”
“Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.”
“Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.”
