“I placed an order on December 24, I never received it, I communicate with them by mail and they do not respond to my Questions. I demand refund #68331”
Hey Katerin, thanks for your feedback. A member of our customer care team will be contacting you to assist you further with this issue. Apologies for the inconvenience - Lyst
“You handled everything just perfectly and fast too! Although I never received the package cause they cancelled it and didn’t let me know. I was missing a Xmas gift because of them. However this was not your fault when I contacted you you got them to let me know. Thank you”
Hey Patricia, thanks for the 5-star review. we are pleased to hear that we're able to assist you with your issue. Rest assured that I have taken note of your issue with the retailer and will pass it on to the relevant team here at Lyst for their information. Have a great day - Lyst
Hello there, thank you for your amazing review! We are delighted to hear that we're able to assist you in finding your perfect item!
We can't wait to welcome you once again! Happy Shopping! - Lyst
Hey Emily, thank you for your amazing review! We are delighted to hear that we're able to assist you in finding your perfect item!
We can't wait to welcome you once again! Happy Shopping! - Lyst
Hi, sorry to hear that you've been trying to reach out to our team but didn't get the help that you need in locating for a skagen watch.
Please be assured that a member of our team has reached out to you directly to resolve this issue.
Alternatively, you can also reach out to us via customercare@ly.st.
“The worst customer service ever! There is no number to speak with company directly, no response after sending numerous emails, placed orders over 1 month ago and have received nothing!”
Hi Nikia, we're so sorry to hear that you still haven't received your order. A member of our Customer Care team has reached out to help you here. Apologies for the inconvenience this has caused you.
Hey there, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst
“Poor customer service I brought a item the item never came I never received an email I’ve been reaching out for three weeks have not spoken to anyone yet. Bad for business. The whole three weeks I’ve been emailing customer service because they have no phone number it’s just been a computer emailing me back.”
Hey Reginald, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst
Hey there, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst
“This company is the BEST to work with. We purchased the wrong size on some paint and it was the easies exchange I have ever done. The customer service is just WONDERFUL!!!!!! Thanks you Lyst (Mhellz)”
“Placed an order and did not get an email. When I contacted LYST they kept saying they can not do anything and to contact the company. The company was not able to help. DO NOT ORDER FROM LYST. It is a headache. Finally received the ITEM and I want to return it and the company has no record of it.”
Hey Leah, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst
Hey Benjamin, thanks for your review. A member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst
“Wrong item sent. I have asked when the original item will be delivered. Very slow response to emails etc. will never use this company again and I suggest no one else does”
Hey there, thanks for your review. a member of our customer care team has reached out to further assist you with this concern. Apologies for the inconvenience. - Lyst
Hey there, thanks for your review! we are pleased to hear that we are able to help you with your query. Hope your order will be with you soon! Happy Holidays - Lyst
