“Shipping charges were outrageous! $49.00 for Dr. Marten boots! Found them for free shipping. Received an email from lister but it was in Spanish. I couldn’t understand any of it.”
Hello there, we're very sorry to hear that you got issues with the shipping charge as well as with the retailer. Our aim is to provide the best shopping experience for our customers, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst
“really poor service, ordered a pair of shoes, then received email next day to inform me order had failed, and price had increased by £120, no fault of Lyst of course, it was the supplier! Lyst suggested I reordered as shoe's were still available, just at new price, - As you can imagine, won't be using Lyst again, going to go direct to supplier.”
Hey Brendan, thanks for your review. we are sorry to hear that your order has failed due to a price discrepancy. A member of our customer care team has reached out on this matter. Apologies for the inconvenience. - Lyst
“The shipping charge was $50 for a pair of Dr. Marten boots. I found another site with free shipping. The seller sent me an email in Spanish which I could not understand.”
Hello there, we're very sorry to hear that you got issues with the shipping charge as well as with the retailer. Our aim is to provide the best shopping experience for our customers, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst
Hey Kevin, we're sorry to hear that you weren't able to find the right size for you and that you need to figure it out on your end. We value your feedback as we work to continuously enhance and improve features and other options including extended sizes on Lyst in order to offer the best service. - Lyst
Hello Mo, we're very sorry to hear that you got issues returning your order. Our aim is to provide the best shopping experience for our customers, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst
“Cettine finally got back with me and has picked up the purse . Hopefully they will give me credit but they take a lot of deductions to do that . I wouldn’t order anything from Cettine. Purse looks fake and website it directs you to to verify doesn’t exist”
Hey there, thanks for your review. we're sorry to hear about your experience with Cettire, rest assured that we have taken note of your feedback and will pass it on to the relevant team for their information. If you need further assistance, please feel free to contact us again. Have a great day - Lyst
“I am very happy and satisfied with your costumer service.This was my first purchase with you and the way you handled,it was really great. You guys won my heart I will be buying from this website for sure. 🥰”
Hey there, thanks for your 5-star review. We're glad we're able to provide you with great customer service! We can't wait to welcome you back real soon! Have a lovely day - Lyst
“I saw that Lyst sold the dress I was looking for, I had ordered it from another company who let me down twice, so I was skeptical about ever getting the dress for an event, sure enough the dress came in about a week, and it fitted perfectly, was thrilled, and it was in time for the event. I will use Lyst again ..”
Hello there, thank you for the wonderful feedback! We're glad to know you're enjoying our services. Thanks for the 5-star review! Have a lovely day - Lyst
Hey there, thanks for your 5-star review. We're glad we're able to provide you with great customer service! We can't wait to welcome you back real soon! Have a lovely day - Lyst
Hey there, thanks for your 5-star review. we're glad we're able to provide you with great customer service! we can't wait to welcome you back real soon! Have a lovely day - Lyst
Hey Amy, thanks for your 5-star review and for your kind words! I'll pass on your feedback to the team. Glad we're able to assist you here! Have a wonderful day - Lyst
Hey Pen, thanks for your wonderful review. we are glad we're able to assist you with your order. Hope to see you browsing our website/App real soon. Have a lovely day - Lyst
We're very sorry to hear that you got issues with your order. Our aim is to provide the best shopping experience for our customers, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst
