“This is my first purchase and I haven't gotten a shipment email as yet this order was made since April 13 2015. I contacted customer service 3 times and right now I'm still not sure of the status of my orderBlue&Cream Order #LY5767859772 or Invoice
Order 38145.”
Hi Honeita,
Thank you of your email.
I am very sorry to hear you haven't received your conformation email from Blue and Cream and that you have had no response from their customer care team.
Please be assured I will make this my priority and have now contacted Blue and Cream directly to learn the status of your order. As soon as I have a response from them I will report back to you.
In the meantime if you have any questions please do not hesitate to contact me.
Best Wishes,
Benedict
Lyst Customer care
“Apparently my package was sent with a signature requirement and of course I'm at work during the hours they tried to deliver it so now I'm stuck driving a half hour to pick it up at the nearest fedex location. I order online all the time and have never had this happen. Less than impressed.”
“The dress is very well made with higher end fabric. Delivery only took four days. I gave it 4 stars because it did have a snag but not enough to return it.”
Hi Guillermo,
Thank you for your email and your feedback here.
I am very sorry to hear of the error in your order. I appreciate your concern and completely understand your frustration. Please be assured I will make it my priority to ensure this is resolved for you.
I can confirm I have contacted the retailer to inform them of this error and have emailed the relevant details to you. As the order was fulfilled by the retailer you will unfortunately need to contact them directly but they await your response and will be delighted to help.
In the meantime, if you have any further questions or feedback please do not hesitate to contact me on customercare@lyst.com.
I hope you have a great weekend and I will be in touch.
Best Wishes,
Benedict
“Absolutely Fabulous! My item was shipped quickly and I was informed of my packages progress the entire way.
My item was so wonderful and I'm so thrilled with my purchase.”
Hi Lill,
Thanks for taking to time to review our service.
I'm so pleased you are happy with your order!
Have a great weekend and I look forward to welcoming you back soon!
Best Wishes,
Benedict
Lyst Customer Care
“Julie Dee's pumps fit perfect. And what's best about these pumps and the fact that I found exactly what I was looking for on Lyst, is the price. Unbelievable, 90% less than the original retail price.”
“This was my first time using Lyst. I was very happy to find the exact product I was looking for at a great price and shipping was free! My new AG jeans fit perfectly -- I plan to visit Lyst again in the future for more clothing.”
Hi Rory,
Thanks for your lovely feedback!
I'm so pleased that you enjoyed your first shopping experience with Lyst and I am delighted to hear that that jeans fit perfectly!
Just to let you know if you ever have questions regarding product sizing or finding the most suitable item you can email our shopping advisor anytime at shoppingadvisor@lyst.com.
I hope this helps.
Best wishes,
Benedict
“I had a great first time experience ordering from you guys! It was very easy and my package came super fast!!! I couldn't believe it! The product looks awesome! 100% satisfied! Great job guys, THANK YOU!!!”
