MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,832 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,832 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Excellent products & customer service!”

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Posted 3 years ago

“Quick response and good care of customer.”

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Posted 3 years ago

“I am so impressed with these kniks, they are my go-to long/gravel ride kniks. The fabric is thicker than normal, which is great for long, repetitive rides, the fit is great and the quality is right up there. I got them on sale, but not sure I would be prepared to pay full price for them, even if the quality is that good.”

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Posted 3 years ago

“The product quality is excellent. I think this is the jersey with the highest percentage of merino wool available in the market. However, maap does not have a distributor in Japan and you have to pay consumption taxes of around 10% of the price. I didn't have to pay taxes with other online brands. Hope maap become more accesible in Japan in the future.”

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Posted 3 years ago

“Fast delivery. Good and comfortable product.”

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Posted 3 years ago

“We bought two jerseys and its perfectly fits”

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Posted 3 years ago

“The shipment is fast and jersey comes in the correct fit as usual. Like the long sleeve jersey as the sleeves fit well on the arms and cool down very fast.”

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Posted 3 years ago

“Love MAAP kit quality and designs. Customer Service response was timely and have always manage to solve my queries.”

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Posted 3 years ago

Great to hear, Fariz! Thanks for your ongoing support!

Posted 3 years ago

“Ordering, delivery and first part of return process have been seamless. Shipping to Canada was less than a week which was awesome! Ordered two jerseys and a vest (womens), and unfortunately too small despite falling within the measurement range.”

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Posted 3 years ago

“1 word, Great”

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Posted 3 years ago

Thanks for the review and support, James!

Posted 3 years ago

“Jersey and Bib were really comfortable and shopping experience at MAAP was superb !”

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Posted 3 years ago

Thanks for the lovely feedback and review!

Posted 3 years ago

“Good experience at Maap, good quality product, very friendly sizing for Asia guys (short arms),worth for the price, especially for the sales items and Strava discount activities”

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Posted 3 years ago

Thanks for the review and support, Shawn!

Posted 3 years ago

“Terrific kit, one of my favourites.”

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Posted 3 years ago

This is what we love to hear. Thanks, Jakob!

Posted 3 years ago

“This has been my second purchase. I was very anxious during my first order since I am ordering from Asia. I was delightfully surprised by how fast the shipping was. The quality of the jerseys is also superb. I find it hard to wear my other jerseys now. I wish they had colored arm and leg UV covers.”

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Posted 3 years ago

“Great product, I love the design and I am committed to keep buying MAAP. But I do have issues with durability, my last bib shorts only gave me a few months. I ride a lot, so it could well be normal to wear through bibs this quickly and I have now purchased another pair”

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Posted 3 years ago

“Great experience. Free express shipping, quick and easy login to the website. Checked out with PayPal. Could not have been simpler. Products at my door in 2 business days.”

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Posted 3 years ago

We love to hear this feedback! Thanks for taking the time to share your feedback and do the review!

Posted 3 years ago

“I'm in love with my new gear. It's hard ordering online when you don't know exactly how things will fit but the sizing information was super helpful and accurate. The materials feel great, the fit is fab and the colours are amazing.”

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Posted 3 years ago

We are so happy to hear this, Elsbeth! Thanks for the amazing feedback, we appreciate it!

Posted 3 years ago

“Recently I bought and received Emerge Ultralight Pro Jersey - Grass / XS. The ordering process and delivery were great. However, I am not happy with the jersey because it has a few bulges along the zip area after zipping up.”

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Posted 3 years ago

“I have tried to sign up and make an account so many times I've lost count. Different browsers, different emails. No idea why I can't seem to make a permanent account with you guys.”

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Posted 3 years ago

“Always a pleasure, nothing better than new kit day.”

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Posted 3 years ago

We love to hear it, Todd!

Posted 3 years ago

MAAP is rated 4.6 based on 3,832 reviews