MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,690 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Have received nothing but awesome customer service and assistance from the Maap team. Any issue has been met with a prompt solution, happy to invest in a company that looks after their customers.”

Helpful Report

Posted 3 years ago

We love to hear that we have taken great care of you! Thanks so much for your feedback and support, we appreciate it!

Posted 3 years ago

“Items came extremely quick after purchasing. Very seamless. Can't complain.”

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Posted 3 years ago

Thanks Sam!

Posted 3 years ago

“Maap has good qualities and nice designs. I have several cycling clothes brand ASOS and korean brands. Maap is high quality design. I sad. But winter things don’t give enough warm for me. I am feeling more cold than others though. I hope Maap release new winter items as asos like. Asos winter items so good but design is very low.”

Helpful Report

Posted 3 years ago

Thanks so much for taking the time to share your feedback Sukwo! Thank you for your feedback on our designs and quality, we are really glad to hear that! We are sorry to hear you're not keeping warm enough out on the road though! We recommend reaching out and having a chat with one of our product specialists in our Customer Support team for help to see if we can keep you warmer out on the road! You can reach them at info@maap.cc . We will share your feedback with our production team too so it can be considered for future designs. Thanks again Sukwo!

Posted 3 years ago

“Quality product.”

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Posted 3 years ago

Thanks for the support and review Todd! We appreciate it!

Posted 3 years ago

“ordered some kit and received a high quality product with fast shipping”

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Posted 3 years ago

Thanks for the review and support. We appreciate it!

Posted 3 years ago

“This might have to do with the courier. I have not yet received my parcel. It initially did not deliver because the address was "faulty" even though I have been using the same one for everything. The address is correct. Ever since I have been unable to track the parcel and have had no news about it whatsoever. Hope to get my expensive jacket soon or to be reimbursed.”

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Posted 3 years ago

“The kit is great and so was the service”

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Posted 3 years ago

Great to hear James!

Posted 3 years ago

“Prefect! No issues”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Quality on point!”

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Posted 3 years ago

We love to hear it, Mark!

Posted 3 years ago

“It was such a wonderful experience in the lab, being surprised by the coffee offer was nice. It made it easy to spend the money :) It reminds me of what Rapha used to be, so never change maap!”

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Posted 3 years ago

Thanks for the review and support! Hopefully we will see you back at the LaB soon Steven!

Posted 3 years ago

“Delivery was quicker than I expected, and the kit (bib shorts, specifically) is great.”

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Posted 3 years ago

Thanks for the review and support!

Posted 3 years ago

“Just recently started using MAAP Kits and I love the material and sizing. Designs are also good (based on my liking). Color availability also good to mix and match the Kits.”

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Posted 3 years ago

Welcome to MAAP Emmanuel! We are so glad you love the material and sizing! So many nice compliments, we appreciate it Emmanuel!

Posted 3 years ago

“Awesome service and great products. Garment is so comfortable I don’t really want to wear anything else”

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Posted 3 years ago

Thanks for the awesome review, Darron! We appreciate the support!

Posted 3 years ago

“Returns process is unbelievably good. Thanks maap light years ahead of the game.”

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Posted 3 years ago

We love to hear it, Jarrod! Thanks for the support!

Posted 3 years ago

“Fast service, responds in a timely manner. Had some concerns with tax due to incorrect invoice amount during sale period but Customer Service was very helpful and was able to resolve the concern quickly.”

Helpful Report

Posted 3 years ago

Thanks for the review! We are so glad the MAAP support team were quick to resolve your problem!

Posted 3 years ago

“Love the team at the MAAP lab. Clara is always a pleasure to deal with and her product knowledge like the products themselves are second to none.”

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Posted 3 years ago

Thanks for the love and review, Andrew! We love to hear it! Hopefully we'll see you back at the LaB soon!

Posted 3 years ago

“Great product and colours. Order was quickly dispatched and received.”

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Posted 3 years ago

We appreciate the review! Thanks for the 5 stars!

Posted 3 years ago

“Great quality products. Always arrived as expected.”

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Posted 3 years ago

“Garment feels very high quality. XXL fit is a tight “pro” fit. I’m 192cm and 93kg and I wouldn’t want it any tighter. Delivery was prompt, all in all very happy”

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Posted 3 years ago

We're glad your happy, thanks for the review!

Posted 3 years ago

“I’m currently enjoying the Trace Pro long sleeve jersey and the training Bibs .”

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Posted 3 years ago

Thanks for the review and support, Sam!

Posted 3 years ago

MAAP is rated 4.6 based on 3,690 reviews