MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped so fast and really happy with the quality and fit of the product. Definitely a dopamine hit super stocked! Please don’t change the quality and bring back more outdoor pants!”

Helpful Report

Posted 1 year ago

“I’ve noticed a significant decline in the quality of your customer service compared to 2–3 years ago. Response times have become much slower, and the tone of replies often feels impersonal and unhelpful. This has made the overall experience far less supportive and engaging than it used to be.”

Helpful Report

Posted 1 year ago

“Excellent service and fast delivery. Quality product that does exactly as intended”

Helpful Report

Posted 1 year ago

“Awesome jersey”

Helpful Report

Posted 1 year ago

“Well designed website, easy to navigate and locate the size charts”

Helpful Report

Posted 1 year ago

“Last experience i has was the seamless return of my helmet with no questions ask. The support team response to our queries immediately till refund is done. Thks fr your help.”

Helpful Report

Posted 1 year ago

“It was good but the design is peeling off”

Helpful Report

Posted 1 year ago

“Maap The Best”

Helpful Report

Posted 1 year ago

“Easy to use e-commerce site, I was able to confirm size and order quickly.”

Helpful Report

Posted 1 year ago

“Die Lieferung von MAAP hat sehr schnell und reibungslos funktioniert. Jetzt freue ich mich darauf, die Produkte im Einsatz zu testen und hoffe, dass die Qualität den Preis rechtfertigt.”

Helpful Report

Posted 1 year ago

“Purchasing process is fast and easy. Email info is accurate and easy. Sizing help is helpfull.”

Helpful Report

Posted 1 year ago

“Customer service was very good - took a little while to work through my issue but had an excellent solution and very satisfied.”

Helpful Report

Posted 1 year ago

“Fits perfect and the bib short strap, not too tight and not too loose..”

Helpful Report

Posted 1 year ago

“The online shopping experience is understandable and enjoyable. Checkout easy and the delivery was prompt. The product is amazing. Thanks”

Helpful Report

Posted 1 year ago

“Hi! I am literally living my MAAP on bike gear! LOVE. Off bike sizing is very odd and clothing is way too wide. Even for the style you are going for. It’s like wearing a hula hoop. So far I have purchased a t shirt and 2 sweaters. All too wide. But my on bike gear is my favorite and the only ones I reach for now!! So you guys are definitely getting it right!!! 💗”

Helpful Report

Posted 1 year ago

“While the bibs are comfortable the quality is subpar. I have worn them five times and the lettering is already peeling off (I was them in cold and hang dry). Went through some bushes and the cuffs are frayed. For the price I would’ve expected them to last and hold up to the elements.”

Helpful Report

Posted 1 year ago

“Nothing short of commendable!”

Helpful Report

Posted 1 year ago

“I recently had to make a warranty claim on a pair of MAAP bibs and I couldn’t be happier with the experience. The MAAP team handled everything quickly, professionally, and with genuine care for their customers. They replaced my bibs with a brand new pair free of charge, making the whole process stress-free and straightforward. It’s rare to come across a brand that not only makes top-quality cycling gear but also stands firmly behind their products with such excellent customer service. Huge thanks to the MAAP team for going above and beyond—I’ll definitely continue supporting them and recommending them to fellow riders”

Helpful Report

Posted 1 year ago

“Fast delivery and great products! I like the style and the quality 👍”

Helpful Report

Posted 1 year ago

“Always a pleasure to deal with, Prompt replies to any questions, on time delivery and hands down the best products.”

Helpful Report

Posted 1 year ago

MAAP is rated 4.6 based on 3,899 reviews