MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,905 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I hope see more promotional events coming soon, I hope the “Jersey + vest” bundle include long sleeve jersey.”

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Posted 1 year ago

“Great exchange service and communication on how to process. The speed of delivery was fantastic”

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Posted 1 year ago

“I really like the colors and fabric/quality.”

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Posted 1 year ago

“Good stuff but no discount I’m a regular costumer.”

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Posted 1 year ago

“High quality product and high quality bib short fit. Stock levels appear to be lower than usual and was scrambling for product in reent weeks - don't kn ow if that was a timing thing but was noticable re: website”

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Posted 1 year ago

“Fast ! I order and I receive notice it’s being packed and BANG it’s at my door. I love MAAP jerseys, perfect fit for me”

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Posted 1 year ago

“Excellent. Great gear. Good fit. Despatch and delivery always prompt.”

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Posted 1 year ago

“I am a committed MAAP fan and have yet to be disappointed by any purchase I have made from MAAP. The quality of the product is great, it’s easy to select items on the website and the care and presentation of your purchase upon delivery is second to none.”

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Posted 1 year ago

“All good, fast delivery, good quality”

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Posted 1 year ago

“amazing products, fresh new styles added frequently and styles don't date!”

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Posted 1 year ago

“Long term customer and fan of product. Staff always helpful and supportive. Product quality in psst 6-12 months been notably lower than historically - I’ve had a few items degrade, develop holes and come apart despite following product care guides. I still love MAAP but increasingly less certain about the gear”

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Posted 1 year ago

“We went to the TDU in Adelaide in Jan were you had a pop up store ,I went on a few of your rides which were awesome I wanted to purchase the A tour jersey that you had ,sadly for me you ran out due to there looks and every body wanted one, I get your drops now i recently bought 2 pairs of you team socks great fit and looks .”

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Posted 1 year ago

“outstanding and gorgeous”

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Posted 1 year ago

“The experience overall was great — smooth and well-executed. One piece of feedback I'd offer is around the buying process. It can be quite hard to figure out sizing and fit across different jerseys and bibs, especially since the cuts vary so much between collections. I often find myself guessing and hoping it works out, which sometimes means going through returns and exchanges — not only a hassle, but it also feels at odds with MAAP’s strong sustainability message. For a brand positioned at the intersection of performance and conscious design, I think there’s room to improve the try-and-buy experience so it feels more aligned with that vision”

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Posted 1 year ago

“My latest experience did not start well. I was on a beautiful ride in Windsor with my friends, on a glorious day. We were riding through Windsor park, me chasing my mate, when a random cyclist turned in front of us without any indication, causing us to crash badly. I landed on my butt, only to be saved by my lovely forest green Maap bibs. My bike was bruised as was I, and had to wrap my mate’s Maap jacket around my waist to get home with dignity. After nursing my wounds a bit, contacted Maap for crash replacement. As always amazing customer service, and had a code that I used to get lovely new kit in a couple of days. Silver lining in its best form.”

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Posted 1 year ago

“Quality product, prompt delivery.”

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Posted 1 year ago

“Customer service is helpful friendly and prompt. I look forward to my next Ascend jacket.”

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Posted 1 year ago

“Awsome gear!”

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Posted 1 year ago

“My Ride, My Passion is my motto. MAAP will be a partner of my passion. Collaboration with Kask is unique and stands out in the crowd.”

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Posted 1 year ago

“the overall locking/straps framework can be improved to be flexible. We can't adjust the strap as it is threaded.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,905 reviews