MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Fast shipping”

Helpful Report

Posted 1 year ago

“I recently had a very positive experience with MAAP's crash replacement program, and I couldn't be more impressed with their service. After an unfortunate accident, I reached out to them, and their response was swift and supportive. The process was straightforward—MAAP made it easy to submit the necessary details, and within a short time, they offered a generous discount on a replacement item. Their customer service team was professional and understanding, which made a difficult situation much more manageable. I'm grateful for their support and will definitely continue to trust MAAP for my cycling gear. Highly recommended!”

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Posted 1 year ago

“Friendly and engaging people, neatly designed products with comfort and performance in mind. Highly recommended”

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Posted 1 year ago

“MAAP gear, certainly not cheap but high quality gear that looks good and does the job well”

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Posted 1 year ago

“comfortable, fit is great”

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Posted 1 year ago

“Kit arrived in short amount of time, it’s great quality stuff I wouldn’t want to go elsewhere!”

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Posted 1 year ago

“I have experienced some durability issues with bib shorts tearing at seams. I would also say that the sizing should be reviewed as i almost need to size up compared to industry norms.”

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Posted 1 year ago

“Sizing is all over the place between product lines. Measurements usedas a guide don't give the correct size. Really hard to buy online without having to return items.”

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Posted 1 year ago

“Amazing customer care!”

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Posted 1 year ago

“I ordered a “bundle special” of tops for Father’s Day. They arrived super quick Tops are amazing Wrapped and ready for Sunday : ) Thanks MAAP”

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Posted 1 year ago

“The style looks cool and fresh Empowering me to shoot to the stars It’s feels super comfortable A perfect addition to my collection”

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Posted 1 year ago

“First visited the Amsterdam store. Very friendly and helpful staff! Bought some extras via the site, smoothly. Happy days!”

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Posted 1 year ago

“I added a new color to my favorite shorts, which can be combined with any jersey.”

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Posted 1 year ago

“Excellent bike tights, easy to order and quick delivery”

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Posted 1 year ago

“Preferring is easy, quick delivery. Productive is comfortable. Disappointed that the material/colour makes it look like i myself.”

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Posted 1 year ago

“Good fit for the jeresy. Materal feels airy, suitable for humid and hot weather like in SEA region.”

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Posted 1 year ago

“Purchased pro bibs. Super light, very comfortable, high quality materials. Medium bibs fit perfectly for 175cm and 77kg build.”

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Posted 1 year ago

“Love your gear but bought a bundle lately to take advantage of the 15% bundle discount and free delivery. Unfortunately the size chart for the shirt was way out and I then had to pay for return postage and redelivery which seemed a little off with the cost of the order”

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Posted 1 year ago

“A wonderful experience with MAAP customer service, which clearly exceeded my expectations.”

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Posted 1 year ago

“One of the best if not the best bib manufacturer on the market!”

Helpful Report

Posted 1 year ago

MAAP is rated 4.6 based on 3,496 reviews