MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,905 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality top but too expensive when compared against like for like competitors (Rapha). Sizing chart is a little off, as an XXL would have been a better fit. Postage took longer than expected. I recently ordered bibs from Spain that took less time to get to me, and I'm in Perth, WA. There's other cycling kit suppliers out there that provide kit just as good for less dollars. Also, the sizes available online are always sold out. I bought as a first pass/try, but likely won't buy again.”

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Posted 1 year ago

“my fave brand ever!!!”

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Posted 1 year ago

“great product as usual. Would appreciate if the packing could be way smaller. a4 or smaller will be best. It adds additional forwarding cost 😭”

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Posted 1 year ago

“Good customer service! May you continue to inspire cyclists!”

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Posted 1 year ago

“Really good im in the industry having retail cycling stores and the service was great ,”

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Posted 1 year ago

“My package was sent wrong by you. I did write my address correct and you sent it wrong, to another state in Mexico. I now have to pay a lot o money to rethrive the package”

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Posted 1 year ago

“Service was great and delivery superfast. I do think the delivery price is way too high though, a less expensive option for low-priority delivery should be provided.”

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Posted 1 year ago

“Amazing! Quality never disappoints.”

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Posted 1 year ago

“Recently I put on a warranty claim due to the stitching around the neck of a thermal jersey coming undone. I bought it couple months ago and only used/washed it 3/4 times, so it shouldn't be damaging that soon. Anyway, the reponse from MAAP, moreover Martina Tosin from their support team was outstanding, she replied promptly and arranged a discount code for the full price paid for me to select a suitable replacement and even suggested repairing, reusing the item or disposing considering the environmental impact. Tell me if this isn't the level of support we all expect from a supplier. I'll stick to MAAP and highly recommed their great apparel and if for any reason there is a quality issue, they respond quickly and taking accountability of course if you can show it is within the warranty times and provide proof of purchase.”

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Posted 1 year ago

“The Designs recently are not adopting and improving. I started to notice that the design and Concepts is not progressing and sometimes I dont lnow if MAAP has a proper design team. The Material is not Ok as well as I compare it to a PAS Normal. Over all, I think MAAP is not evolving when it comes to its designs.”

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Posted 1 year ago

“Fantastic, high quality products backed up by a team that stands with their product. Can't go past the bib shorts or the quality fit of their jerseys!”

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Posted 1 year ago

“Incredible community of riders of all abilities. The crew are incredibly welcoming at both local and interstate events such as the recent TDU”

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Posted 1 year ago

“Overall the jersey & bib is satisfactory. But the kits are overpriced, too expensive. If the price can be lower, I will buy more.”

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Posted 1 year ago

“Jersey looks and feels amazing! Currently wear Medium in multiple different cycling brands, ordered M in this jersey. The fit is spot on for a 'race' fit, but I would size up if you are not sure or in between sizes, as it does run on the smaller side of medium. Sleeves are longer (reach just above the elbow), the front is slightly shorter than the back.”

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Posted 1 year ago

“Got some great items on sale and free express shipping was a nice touch. Sizing is absolutely perfect for me (XS 156cm 46kg) Will definitely be buying again”

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Posted 1 year ago

“Great products (top and bib), beautiful colour and quality, fast delivery (express). One of the best Auzzie cycling brand”

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Posted 1 year ago

“No hassle on ordeing with MAAP UK”

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Posted 1 year ago

“I previously reported that my clothing and gear were damaged due to a fall, and I received store credit in response. This was really helpful for me, as I can now purchase new equipment.””

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Posted 1 year ago

“Easy to deal with. Great website.”

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Posted 1 year ago

“Terrific kit and an easy purchasing experience. MAAP is my go to kit these days. Comfortable, stylish and good quality. Rode with the MAAP guys in Adelaide for TDU and they were well organised and friendly.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,905 reviews