MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,082 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“All excellent but I have to receive my refund for a product returned. It would've been a 5 otherwise.”

Helpful Report

Posted 1 year ago

Thanks for the review, Rob! Sorry you hadn't received your refund for your return. We can see that it was sent back to you on the 5th of March so hopefully you'll see it on your statement. It can take 3-5 business days to show depending on the banks processing time. Let us know if you still don't have it by reach out to us at info@maap.cc and we'll help you get this resolved as soon as we can.

Posted 1 year ago

“Amazing quality, fast service and epic garments 😍”

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Posted 1 year ago

Thanks for the love and support, Izzy!

Posted 1 year ago

“Yeh shop is amazing, great location staff great and I’m really vibing what Maap is doing”

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Posted 1 year ago

Thanks for the awesome review and feedback, Joseph! We hope to see you back at the LaB soon!

Posted 1 year ago

“Collingwood store beautifully presented”

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Posted 1 year ago

“Great product at a discounted price. Fast Delivery. Very Happy.”

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Posted 1 year ago

“Great products but not sure if price is jsutified. Also, not being able to redeem gift voucher in store was a little disappointing however in store service was excellent.”

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Posted 1 year ago

“Garments very good, service very good. Postage is high and threshold for free postage also quite high.”

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Posted 1 year ago

“Fast and accurate delivery. Present for my daughter - exactly what she wanted”

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Posted 1 year ago

We love to hear this Kate! We're so glad your daughter loved her MAAP gift! Thanks for your support!

Posted 1 year ago

“Excellent prompt service”

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Posted 1 year ago

We are so glad to hear our team took great care of you. Thanks for the review and support, Bruce!

Posted 1 year ago

“Quality of product!”

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Posted 1 year ago

Thanks for the top review, Mark!

Posted 1 year ago

“Easy to buy ; very quick delivery. Overall a quick and easy purchase”

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Posted 1 year ago

Thanks for the great review and feedback, Chris! We appreciate your support.

Posted 1 year ago

“Bought a cycling tee as my first MAAP product and it didn’t disappoint! Looks and feels great when riding.”

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Posted 1 year ago

We love this! Thanks for the great review!

Posted 1 year ago

“Great looking Kit. Fits well. Great quality”

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Posted 1 year ago

Thanks for the review and support!

Posted 1 year ago

“I always find it easy to order from the website If I return anything it is dealt with promptly I have never had an issue with delivery of goods Plus I love the kit!!!!”

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Posted 1 year ago

Thanks for the love and support, Keely!

Posted 1 year ago

“Purchased some tees on sale - colours, fabrics and cuts are great, but the sizing is a tad inconsistent.”

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Posted 1 year ago

“Ordered two jerseys and some nicks on line. A mixture of current and archive sale all with gift vouchers and a small topup of cash. Website is fantastic, delivery was prompt and I was notified every step of the way. Gear fits like a glove and is beautifully made. Thankyou👍”

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Posted 1 year ago

Thanks for the great review and feedback, Shane!

Posted 1 year ago

“Delivered 24 hours ahead of time”

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Posted 1 year ago

Thanks for the review, Michael!

Posted 1 year ago

“delivery was fast compared to the last time i ordered. i've noticed that the plastic bag where the jersey was stored was previously opened, it wasn't sealed as i was not the first one who opened the bag. the sphere pro hex 2.0 jersey quality is good, might be better than before. ordered size S for a tighter/race fitting form. only con would be that the rubber inner lining at the front-bottom part of the jersey has been removed. dunno why, still the kit looks great feels great. ✌🏽👌🏾”

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Posted 1 year ago

“Difficult to contact customer assistance”

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Posted 1 year ago

We're sorry to hear that you had trouble contacting our team. Our Support team are reaching out to you now via email to see if you need any help and to check what issues you had contacting us. Best, MAAP

Posted 1 year ago

“Decals came off a new longsleeve jersey. I reported this at customer support and MAAP with no doubt send me a new (same line) jersey and I could keep the old (new) one. Within 3 days the new jersey was allready on my doormat. SuperMAAP service!”

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Posted 1 year ago

Thanks for the review and support, Antoine!

Posted 1 year ago

MAAP is rated 4.6 based on 3,082 reviews