MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great design and lightweight jersey. Super cool.”

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Posted 2 years ago

“Very easy process and efficient delivery. Thank you.”

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Posted 2 years ago

“Firstly, the delivery was astonishingly quick: ordered after midnight and the package arrived at the door before 10 am the next day in Adelaide - under 36 hours from interstate! Secondly, the products are beautifully made and look great as usual. My wife and I both found the Alt_road a little tighter than we expected (still fine) but may get a larger size anyway. Now if I could only afford a set of matching bibs!”

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Posted 2 years ago

Thanks for the review and support, Robert!

Posted 2 years ago

“Easy to shop and great communication”

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Posted 2 years ago

“Great quality product backed with fantastic customer service!”

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Posted 2 years ago

“Have bought a few kits from Maap online and each time I forget how bad the shipping is. You cannot claim express postage when in takes a week to prepare the item for shipping. The cycling kits are only worth it if you buy them during a sale otherwise I would advise buying from them. The last item that I struggle to comprehend is how they preach sustainability but are the epitome of fast fashion for cycling.”

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Posted 2 years ago

“Shopping is intuitive, delivery is extremely fast. Products are never disappointing ♥️”

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Posted 2 years ago

“My recent Maap experience was pretty seamless, probably the most seamless yet. Easy online selection of goods ( which were on sale)- and the delivery was super fast”

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Posted 2 years ago

“The jerseys were delivered promptly and the whole process was very easy.”

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Posted 2 years ago

“Great experience.”

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Posted 2 years ago

“Glasses are great swapping lenses is easy”

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Posted 2 years ago

“Quick delivery, nice packaging. Very solid.”

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Posted 2 years ago

Thanks for the review and support! We appreciate it!

Posted 2 years ago

“Purchasing has always been very smooth and delivery is superb fast. Material wise thumbs up, I was never been disappointed before.”

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Posted 2 years ago

Thanks, Rozi! We're so happy to hear you're enjoying your MAAP pieces. We appreciate your support!

Posted 2 years ago

“Site easy to navigate, items shipped promptly and Marche description on site.”

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Posted 2 years ago

“Overall very good. Bibs: great, love them. Run a little small but that’s ok. Gloves: really nice, look forward to colder weather to try them Rain jacket: good quality, but will stitch the cuffs as they seem a bit too loose. Runs v big Overshoes: great, like them, but left bootie ripped first ride on the Velcro near the cleat. Issue??”

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Posted 2 years ago

Thanks for taking the time to do the review, Ian! We can see Ari in our MAAP Support team has helped you with your overshoes. Reply back to her if you need any more help at all.

Posted 2 years ago

“Légères et restent bien en place”

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Posted 2 years ago

“I have good experience with shopping on Maap.”

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Posted 2 years ago

“The customer service is very good. I was not impressed by the quality of the products / finitions considering the price of the articles.”

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Posted 2 years ago

Hi Alix, We're sorry to hear that you had a negative experience with our product. We take all feedback seriously and would like to investigate the issue further. We have reached out to you via email so we can address your concerns with you. Kind regards, Dani, Customer Service Manager, MAAP Support.

Posted 2 years ago

“昨年の秋、ヒルクライムレースにEvade Pro Base LS Jersey 2.0を着用して出場しました。スタート前は寒くて、上っている途中は汗ダク、そして下りは激寒と体感温度の変化が大きい中、Evade Pro Base LS Jersey 2.0はどの場面でも最適な体温を保ってくれて、とても助かりました。”

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Posted 2 years ago

We really love to hear this and how your MAAP Jersey helped you perform at your best in the hillclimb race! Thanks for sharing!

Posted 2 years ago

“Nice price and unbelievable quick delivery. Love MAAP more than I can say. Only tips for new comers, take purchase decision asap if there is your size still available”

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Posted 2 years ago

Thanks for the love and support, Chu! We really appreciate it!

Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews