“Thank you for having great customer service. We had purchased 2 2lb sides of Scottish smoked salmon as we have done every holiday season for the last 6 years- unfortunately, one packaging had the vacuum packaging breached (hole in the package) and was not useable. After calling customer service and explaining the issue, A replacement was sent immediately. Thank you for Great customer service!”
“Ordering food was easy, getting the food was painless (although it would be nicer to have more than a whole week time frame for possible delivery since its products that need to be kept cold), but the cooking times on almost all products me and my family have received (different ovens in different homes) have all been under the time actually needed to cook. I’ve had to add 20-30 minutes cook time to most dishes which is unreal! I love the taste of the food though.”
“Re pork shank dinner --spanakopita appetizer tasted mostly of salt & bitter spinach with little feta * the pork shanks were markedly different in size which made for poor presentation. However did gift Schnitzel dinner to relatives & they were delighted so 4 stars seems appropriate rating.”
“The food was absolutely delicious! Great variety, clear and easy preparation instructions, and quantities sufficient for even the biggest appetite. Only concern was when the items were shipped and the refrigeration needed to keep everything frozen. In the future , order earlier and specify an exact delivery date.”
“We will continue to order from Mackenzie. We love the convenience, choices, and quality of the products. You can’t go wrong! Less time in the kitchen. More time to enjoy. Thank you for making life a little easier.”
“The ordering was the easy part unfortunately I have no idea if the package was delivered to the recipient as Mackenzie has never notified me of delivery nor had recipient acknowledged gift. In the past I have been notified when gift was sent and upon arrival of gift to recipient. Very disappointed this time around.
For all I know a "porch pirate" might have enjoyed the bounty from Mackenzie's!”
