Made in Tuscany Reviews

Name: Made in Tuscany
Rating: 4.78

4.8 Rating 294 Reviews

95 %

of reviewers recommend Made in Tuscany

Company Reviews

Questions

Metrics

4.8

Based on 294 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Email:

orders@madeintuscany.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Kept informed about delivery and received exactly as predicted. Excellent service”

Helpful Report

Posted 4 years ago

Happy to know that you like your experience with us! Thanks for your order!

Posted 4 years ago

“I have received excellent service from Made in Tuscany. My first impression of the bag I purchase was incredible quality. It looks and feels great. I will definitely be buying my future leather products from them.”

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Posted 4 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are happy to know that you loved the bag. Thanks again (:

Posted 4 years ago

“Can't say enough about madeintuscany, fabulous service, quick delivery, and I adore the handbag. Thank you!”

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Posted 4 years ago

We’re so glad you had a good experience. We want every experience to be “five stars”! Glad to hear you love your new bag!

Posted 4 years ago

“Delivery time was weeks late. The bag was well worth the wait. Absolutely beautiful and beautifully made. I couldn’t possibly recommend Made in Tuscany enough. You have to own one to understand. 😍”

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Posted 4 years ago

Thanks for the review! I apologize on behalf of everyone. We can’t fix the past but you have my personal commitment to improve the way our delivery goes. Until then, please accept my sincerest apologies on behalf of everyone on the team. This is very helpful!

Posted 4 years ago

“I ordered my bag and received it on the 3rd day of the 2-3 days as expected. Brilliant service”

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Posted 4 years ago

Thank you so much for taking the time to leave us this review. Thanks also for trusting us! Have a lovely day (:

Posted 4 years ago

“Brilliant product, fantastic delivery! Kept up to date all the way through the process!”

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Posted 4 years ago

Thanks for the review! We’re so glad you had a good experience. Have a great day!

Posted 4 years ago

“I ordered a beautiful leather backpack from Made in Tuscany and couldn’t be happier with the customer support or the product. Highly recommend purchasing from Made in Tuscany.”

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Posted 4 years ago

Thank you so much for the feedback. We are delighted to know that you loved the bag. Stay happy (:

Posted 4 years ago

“Very satisfied with my order. The quality and style are just what I expected. I am very happy and pleased of their service.”

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Posted 4 years ago

Thank you so much for the positive feedback! We are very happy to know that you loved the bag. We will do our best to make sure that we always provide our clients quality bags all the time. Have a great day!

Posted 4 years ago

“Thank You … Made in Tuscany. I received my backpack a couple of hours ago. Love it …… so pleased with the Cognac colour, also with the quality and the price. I did not expect delivery to Australia in 5 days. Nice surprise. I will be placing another order in the near future for my daughters birthday. Kind regards Robyn”

Helpful Report

(July 22, 2019, 11:18 AM) - Posted 4 years ago

Thanks Robyn, we really appreciate it, and glad to hear DHL are getting to Aus so quickly!

Posted 4 years ago

“Great customer service. When a bag I'd ordered was delayed due to it being in great demand, I contacted the company and they were able to rush my order through. Bag was beautiful, of excellent workmanship. Highly recommend.”

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(July 24, 2019, 10:31 AM) - Posted 4 years ago

Thanks Elyse. If we can help, we will. Thanks for being patient :)

Posted 4 years ago

“Excellent service that went beyond expectation. A quality product that I’m very pleased to have purchased.”

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(July 16, 2019, 11:37 AM) - Posted 4 years ago

Thank you Megan. Very pleased we did well for you :)

Posted 4 years ago

“Very pleased with this bag. It is not huge but a useful size for travelling and keep your documents safe.”

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(July 17, 2019, 8:23 AM) - Posted 4 years ago

Thank you so much for the feedback. We really appreciate you taking time to send us your review. Enjoy your bag! Stay safe (:

Posted 4 years ago

“Extremely happy with my new bag. The bag is exactly as specified and just perfect... the delivery and customer was excellent. I live in Australia and it was so easy to purchase... thank you again”

Helpful Report

(July 15, 2019, 10:26 AM) - Posted 4 years ago

Thanks for your kind words! Happy to know that you loved the bag. We promise to continue providing quality bags to our customers. Enjoy the day ahead!

Posted 4 years ago

“Love my bag, easy to travel with and excellent service from Made in Tuscany. MN”

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(July 17, 2019, 10:01 AM) - Posted 4 years ago

Wow! That's great to hear! Thank you so much for purchasing an item with us. We appreciate the trust. Thanks again for the positive feedback. Stay safe (:

Posted 4 years ago

“The backpack I ordered is beautifully made and will last me a long time. There is superb attention to detail and it was packed in a soft bag to protect it. I would recommend the company very highly.”

Helpful Report

(July 18, 2019, 12:31 PM) - Posted 4 years ago

That's great news! We are happy you love the bag. We will continue to do our best to make sure that we always provide our clients quality bags all the time. Thanks you so much!

Posted 4 years ago

“I was very pleased with my purse. Leather is supple, made very well. I ordered the Shanghai backpack and I love it. As a matter of fact I ordered two more a dark brown and the dark blue”

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(July 22, 2019, 12:30 PM) - Posted 4 years ago

Thank you so much for the trust! Our clients are our motivation to always provide quality bags. Thanks again and stay happy (:

Posted 4 years ago

“Ordered a laptop bag as a present for a colleague leaving work. It was well worth the money and she was thrilled with it. Excellent service and great product. Thank you.”

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(July 15, 2019, 10:15 AM) - Posted 4 years ago

Happy to know that you loved the bag! We will always strive hard to give quality service to our customers. Have a nice day!

Posted 4 years ago

“Excellent company to deal with, they made me feel a very valued customer, sending emails to say thank you for the order, then when item was despatched, and again to ensure that I’d received the item. Excellent customer service. The bag is amazing quality with some nice touches that make it the most secure back pack I have ever owned. Thank you. Xx”

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(July 15, 2019, 10:21 AM) - Posted 4 years ago

Thanks for your kind words, we really appreciate it! We sincerely appreciate your insight because it helps us build a better customer experience. Stay safe! (:

Posted 4 years ago

“EXQUISITE! If you have any reservations about buying - forget them. I bought the Gladstone bag- Madrid- as a gift. It arrived today and I am astonished at the quality. It is comparable with one I considered at 3 times the price. I have no hesitation in recommending this company for quality and customer service. The recipient of this bag is absolutely delighted. Thank you.”

Helpful Report

Posted 4 years ago

We are also deligthed to know that you and the receiver loved the bag. This is the reason why we are in this business, we want our customers to feel that they are our utmost priority. With that, we promise to do our best to make sure that we always provide our clients quality bags all the time. Thanks again and have a nice day ahead!

Posted 4 years ago

“Very nice people yo deal with.”

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(July 10, 2019, 10:20 AM) - Posted 4 years ago

Thanks for the feedback, we really appreciate it! Stay safe!

Posted 4 years ago

Made in Tuscany is rated 4.8 based on 294 reviews