Made in Tuscany Reviews

Name: Made in Tuscany
Rating: 4.78

4.8 Rating 294 Reviews

95 %

of reviewers recommend Made in Tuscany

Company Reviews

Questions

Metrics

4.8

Based on 294 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Email:

orders@madeintuscany.co.uk

Write Your review

Tell us how Made in Tuscany made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with I am very happy with the quality of the bag and the fantastic communication from the staff when the bag I wanted was unavailable, they couldn’t have been more helpful. I will definitely shop here again Thank you”

Helpful Report

Posted 4 years ago

“The bag I bought from made is Tuscany is beautiful. Quality leather, really well made and a great design. It arrived and even included a leather care kit. It took quite a while to arrive but Marjorie notified me of delays and in the end it came in time for my deadline so all in it was worth the wait. Very happy with my bag”

Helpful Report

Posted 4 years ago

“Needed this bag for a holiday and although I was told of a slight delay I was kept informed and the bag arrived on time. The leather is very soft and I love all the pockets so items can be retrieved easily when in a hurry. Great capacity so plenty of space to store jumpers.i pads and glasses. Perfect for my needs”

Helpful Report

Posted 4 years ago

“All perfect. The service, delivery and the bag itself. Really pleased to have found made in Tuscany and will recommend. Thanks”

Helpful Report

Posted 4 years ago

“Ordered a beautiful “Barcelona” Gladstone bag for travelling the following day. The sales team were very helpful and the bag arrived next day as priority delivery. Having now used the bag found it to be ideal size and space for carry on luggage, and as said, really beautiful and well made - highly recommended”

Helpful Report

Posted 4 years ago

“High quality clutch bag and 5 star customer service, very pleased and impressed and would definitely recommend.”

Helpful Report

Posted 4 years ago

“This is the first time I use this site and turned out very sufficient ,I love my bag and would like to use it for future purchases ,I would suggest a size guide just to make sure I get the correct size although all good so far 😘”

Helpful Report

Posted 4 years ago

Thanks so much Cristina. Thank you for the note about the sizes. The sizes are shown in the features section of each bag, but perhaps we could show something as an image...? Best wishes

Posted 4 years ago

“Great customer experience and helpful also when I had a problem they sorted it straight away I have already recommended them to others”

Helpful Report

Posted 4 years ago

“I was very impressed by the ease of placing the order and the speed of the delivery.”

Helpful Report

Posted 4 years ago

“Received my bag. All is good. Thanks.”

Helpful Report

Posted 4 years ago

Dear Tagir; we are dealing with this, and I am sorry not to respond to your email from Friday. This wasn't intentional. This 'issue' is to do with the courier restrictions to your country apparently. It is in-hand, we just haven't communicated with you very well- I apologise.

Posted 4 years ago

“Beautiful bag purchased, super swift safe delivery. Marjorie on hand to answer a query. Buy with confidence. Thank you.”

Helpful Report

Posted 4 years ago

“The bag is beautiful- arrived yesterday. It even came with a leather care spray. The staff was very helpful and patient with me. I ordered the bag a month ago, but it wasn’t ready until this week and I had been writing to find out what happened.”

Helpful Report

Posted 4 years ago

“Certainly worth the wait!!! Would not hesitate to order again, superb quality and craftsmanship for both bags.”

Helpful Report

Posted 4 years ago

“Good quality hand made bag”

Helpful Report

Posted 4 years ago

“absolutely gorgeous bag, delivery slightly delayed but worth the wait! love it and highly recommend. anna”

Helpful Report

Posted 4 years ago

“Lovely all round thank you”

Helpful Report

Posted 4 years ago

Thanks for posting the review! Have a nice day!

Posted 4 years ago

“I ordered the bag but when it came my wife changed her mind and I contacted them and I received the return label and item was returned”

Helpful Report

Posted 4 years ago

Dear Ahmet, thanks for your review. I'm pleased the return has been handled to your satisfaction. We hope to serve you again.

Posted 4 years ago

“The best customer service I have ever come across! Absolutely fantastic from start to finish. The bag was absolutely stunning and extremely good quality. Would highly recommend and will definitely buy from here again! Thank you very much to all of the MiT team.”

Helpful Report

Posted 4 years ago

Wow! This is cool! Thank you for the positive review, we really appreciate it and it keeps us going. Can't wait to serve you again! Stay safe!

Posted 4 years ago

“I love the small back pack. The leather is so soft and the lining is beautiful. Also I love all the pockets. It’s perfect!”

Helpful Report

Posted 4 years ago

Glad to hear you love your new bag! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thanks again! (:

Posted 4 years ago

“Made in Tuscany's bags are made so beautifully and are well crafted. Marjorie was great at communicating as soon as I placed my order and never minded when I checked in to find out the status of the order. Because each bag is made specifically to order then it does take more time to come in, but once it arrived I was thrilled with the look and quality of the bag. I would highly recommend Made in Tuscany to anyone looking for a beautiful and well made bag at a reasonable price.”

Helpful Report

Posted 4 years ago

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new bag (:

Posted 4 years ago

Made in Tuscany is rated 4.8 based on 294 reviews