Marks Electrical Reviews

Name: Marks Electrical
Rating: 4.49

4.5 Rating 1,136 Reviews

88 %

of reviewers recommend Marks Electrical

About Marks Electrical:

Leicester based appliance retailer, always has good prices.

Visit Website

Phone:

0116 2 515 515

Location:

111-115 King Richards Road, Leicester United Kingdom
LE3 5QG

Write Your review

Tell us how Marks Electrical made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Marks Electrical 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and arrived early value for money”

Helpful Report

Posted 8 years ago

“Missed delivery damaged item Very poor service - use John Lewis price match! We ordered a top of the range Siemens dishwasher from them as they had it in stock we arranged delivery for 3-5pm. My wife booked a days holiday at 6pm we had heard nothing the delivery driver rang at 6:30 and delivered at 7:20pm no need for a days holiday! Then what do we find it's damaged! - eventually the discourteous customer services after saying why it wasn't her fault arrange an engineer to replace the damaged part (3 phone calls) - engineer rings, no part has been ordered! Another lost days holiday! A lodged a complaint and was assured a call - guess what... no call”

Helpful Report

Posted 8 years ago

“Have just purchased a gas cooker and dishwasher from you, extremely impressed with your service. Communication from start to finish was superb, delivery was just as you said it would be. Never used you before but will certain use you again and recommend to friends. Well Done”

Helpful Report

Posted 8 years ago

“The driver who delivered my washer-drier (Ashley) assaulted me in my own home. So far the company have been uncooperative about informing me what they have done to reprimand this incident and to protect future customers. The installation I paid for was not done on delivery, as the driver alleged a part was missing. When a second worker arrived after I had purchased the part, it turned out the old part was not missing after all. The second worker installed the machine, which was done badly so that the machine constantly filled with water. I asked for a third worker to be sent out to fix the problem. A third worker was sent out to fix the problem, and actually did not fix the problem so the waching machine continued to constantly fill with water. Eventually the manufacturer (indesit) was contacted and sent somebody out to fix the problem which was done effectively. However the company have yet to inform me what (if anything) they have done to reprimand the assault that the first worker (Ashley) committed, or what (if anything) they have done to protect future customers. An incompetent and dangerous company. Avoid at all costs.”

Helpful Report

Posted 8 years ago

“What a change to have such good service from a company. I purchased my Fridge/Freezer from Marks Electrical because of the competitive price and its ERT Awards 2015. I was kept informed all through the process of purchase and delivery by emails so new in advance how things were going. The delivery driver was polite and 20 mins early for my 2hr delivery window. He phoned to make sure I was home and unloaded to where I wanted it. I will certainly use them again for appliances. Paul Clegg”

Helpful Report

Posted 8 years ago

“Absolutely delighted with the purchase, delivery and fitting of this washing machine to our hair salon. Our delivery driver was friendly, helpful and just brilliant, he is a credit to this company. Would certainly buy from Marks Electrical again especially if Daniel Harrison was delivering it.”

Helpful Report

Posted 8 years ago

“My Zanusssi oven was the best price that I could find, and included a 10% winter discount. The drivers arrived early, and I had not yet disconnected my old oven. They offered me help, and were so courteous. They are a credit to Marks Electrical, please convey my gratitude to them.”

Helpful Report

Posted 8 years ago

“Product was much cheaper than on competitor's website, with additional discount. Delivery was quick and I was regularly informed of when the product would arrive. Delivery drivers were friendly and polite, bringing the washing machine carefully into the house and advising on the important removal of bolts before installation.”

Helpful Report

Posted 8 years ago

“Used "click and collect" service.Very good customer service, politel friendly staff. User friendly website. Definitely will use again.”

Helpful Report

Posted 8 years ago

“Great product great service and your driver did a great job ( Ian) should get a pay rise very helpful Laureen Roach thank you will recommend MARKS Electrics to my friends”

Helpful Report

Posted 8 years ago

“Cheapest online seller for an LG washing machine I was after, with free delivery. Ordered at noon on Thursday December 22nd and delivered by 9am on Saturday 24th - Christmas Eve. Got a text and email the night before delivery with a 2 hour delivery window and a phone call 30 minutes before delivery. No complaints. Happy to use this retailer again, particularly as they are based in the Midlands.”

Helpful Report

Posted 8 years ago

“As a new customer I was pleased that Marks Electrical did exactly what they said. They made quick contact, delivered on the day specified at the correct time by staff that were very helpful.”

Helpful Report

Posted 8 years ago

“Washing machine was not loaded onto the van!”

Helpful Report

Posted 8 years ago

“Our fridge-freezer broke down the week before Christmas. The sales man at Marks was very helpful in arranging a delivery earlier than shown on the computer. The delivery went well: the driver phoned 30 minutes before arriving, and the new machine was installed and the old removed within about 10 minutes, all just before our 2-hour slot began! We are very impressed with your service, and have already promised your address to our neighbour.”

Helpful Report

Posted 8 years ago

“We have just purchased a Smeg large duel fuel cooker The service from this company was excellent I have made mince pies and sausage rolls today for Christmas and am really delighted with my purchase Thankyou Marks Electrical we will definitely use you again”

Helpful Report

Posted 8 years ago

“Horrible. They confirmed delivery this morning and within that time slot cancelled it, moving delivery to another day. They refused to organise another driver/company to deliver today as promised.”

Helpful Report

Posted 8 years ago

“very good service could not be any better”

Helpful Report

Posted 8 years ago

“Excellent service from ordering to delivery.”

Helpful Report

Posted 8 years ago

“From start to finish the service was superb. Christian was extremely helpful at advising us on which range cooker would suit us. It arrived safely two days later, no issues. Also the best price I could find !”

Helpful Report

Posted 8 years ago

“I'm staggered what an awful service this company offers with none delivery of items, constant broken promises, unhelpful customer services team, never returning calls, being on placed on hold for a hour the list goes and I really don't to waste my time any longer with such a company. I would avoid this company at all costs they really aren't worth the hassle.”

Helpful Report

Posted 8 years ago

Marks Electrical is rated 4.5 based on 1,136 reviews