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Masterclip Animal Clippers Reviews

4.9 Rating 1,222 Reviews
96 %
of reviewers recommend Masterclip Animal Clippers
Read Masterclip Animal Clippers Reviews

About Masterclip Animal Clippers:

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.

Visit Website

Phone:

01162796900

Email:

ben@masterclip.co.uk

Location:

Tugby Orchards,
Wood Lane,
Tugby
Leicestershire
LE7 9WE

Write Your review

Excellent well worth the money and effective
Helpful Report
Posted 1 month ago
Thank you for your taking the time to leave us a five-star review. We are pleased to hear that your purchase was good value and effective. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards, Jo
Posted 1 month ago
This is my second set of clippers from Masterclip, customer service is excellent. Products are excellent. I was thrilled to be able to get left hand scissors - makes life so much easier!!! Highly recommend and will be shopping again !!!
Helpful Report
Posted 1 month ago
Thank you so much for your amazing five-star review Tracey. We're delighted to hear that you're enjoying your second set of clippers and that our customer service has made a positive impression. It's fantastic that you found our left-hand scissors and we really appreciate your recommendation. Customer service is at the fore-front of everything we do so please don't hesitate to contact us should you need any advice going forwards. Kind regards, Jo
Posted 1 month ago
I originally ordered the wrong part and emailed explaining what I had done and asked which part I should have ordered. Very quickly I received an email with the correct part I should have ordered and a link along with an explanation of how to return the wrong part. Refund received within 24hrs. Very happy with the service I received
Helpful Report
Posted 1 month ago
Thank you for your five-star review. We're delighted to hear that our customer service team was able to assist you so quickly and effectively. It's always our goal to ensure a smooth experience for our customers, and your positive feedback truly means a lot to us. If you ever have any more questions or need assistance in the future, feel free to reach out. Best wishes, Jo
Posted 1 month ago
Warranty repair, no issues bar receiving invoice for return of item which I thought was odd. Not charged in the end so all good.
Helpful Report
Posted 1 month ago
Thank you for your excellent five-star review, Sharyn. We appreciate your understanding regarding the warranty process. It's great to know that everything worked out smoothly in the end. If you have any further questions or need assistance, please don’t hesitate to get in touch. Best wishes, Jo
Posted 1 month ago
Great service as always. New blades turned up when they said. Very quick delivery Highly recommend
Helpful Report
Posted 1 month ago
Thank you so much, John, for your fantastic five-star review! We're delighted to hear that our service met your expectations and that the delivery was timely. Your recommendation means a lot to us! If you ever need anything more, feel free to reach out anytime. Kind regards, Jo
Posted 1 month ago
Excellent service. Quick turn around and very good communication
Helpful Report
Posted 1 month ago
Thank you so much Jacki for your fantastic five-star review for our service and repair team. Customer service is very important to us so if you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo
Posted 1 month ago
Very fast service
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Posted 1 month ago
Thank you so much, Graham, for your fantastic five-star review! We're thrilled to hear that you were pleased with our fast service. If you have any questions or need anything in the future, please don't hesitate to reach out. Kind regards, Jo V
Posted 1 month ago
I used clippers for my two mini poodles as it was expensive visit to groom room. I had little problem with it and it was fixed within 4 days. Very happy with response.
Helpful Report
Posted 1 month ago
Thank you so much Sukhvinder for taking the time to leave us a five star company review we really appreciate it. We are so pleased you are happy with our service and repair team. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo
Posted 1 month ago
Excellent customer service
Helpful Report
Posted 1 month ago
Thank you so much Tracy for your fantastic five-star review! We're delighted to hear that you found our customer service exceptional, it is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo V
Posted 1 month ago
Great quality clippers and blades. Exceptional customer service.
Helpful Report
Posted 1 month ago
Thank you so much, Margaret, for your fantastic five-star review! We're delighted to hear that you found our clippers and blades to be of great quality. Exceptional customer service is our top priority, and it’s wonderful to know that we met your expectations. If you ever need assistance or have any questions, don't hesitate to get in touch. Kind regards, Jo V
Posted 1 month ago
Fantastic service and super quick delivery
Helpful Report
Posted 1 month ago
Thank you so much Louise for your wonderful five star review! We are thrilled to hear that you experienced fantastic service and quick delivery. Your satisfaction means the world to us, and we strive to provide the best experience possible. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Jo V
Posted 1 month ago
Arrived very quickly. Haven't used them yet but the clippers feel much more substantial and hardy compared to similar brands at the same price range. Heard very good things about them so can't wait to try!
Helpful Report
Posted 1 month ago
Thank you so much Danielle for taking the time to leave a five star company review, we really appreciate it and are so pleased that your first impressions of our Hunter clipper are positive. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards Jo
Posted 1 month ago
Next day, free delivery; you can't ask for more than that.
Helpful Report
Posted 1 month ago
Thank you, Pauline, for your fantastic five-star company review! We're so glad to hear you appreciated the next day free delivery. We strive to provide our customers with the best possible experience, and your feedback truly brightens our day. If you need any further assistance or have any questions, please feel free to reach out! Best wishes, Jo V
Posted 1 month ago
Unbelievable customer service. Quick, efficient and incredibly helpful - just like the clippers! 😂
Helpful Report
Posted 1 month ago
Thank you so much, Rick, for your fantastic five-star company review! We're thrilled to hear that you found our customer service to be quick, efficient and helpful. Your satisfaction means the world to us, and we’re always here to ensure you have the best grooming experience possible. If you need anything else, don’t hesitate to reach out! Best wishes, Jo V
Posted 1 month ago
Super happy customer. Clippers have come back looking as good as new after their service ☺️
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us a five star company review, we really appreciate it and are so pleased that you're happy with our service department and that the clippers are as good as new. We try very hard to rectify problems as quickly as possible to get our customers back up and running quickly. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie
Posted 2 months ago
Brilliant customer service. Jo could not be more helpful putting up with me constantly breaking my clippers. They were repaired and returned promptly. Thank-you Masterclip....oh and Jo
Helpful Report
Posted 2 months ago
Thank you so much Linda for your wonderful five-star company review. We're thrilled to hear that Jo provided you with such helpful service and that your clippers were repaired and returned promptly. We strive to ensure our customers have a positive experience, and it’s fantastic to know that you felt supported. If you ever need anything else, don’t hesitate to reach out! Warm regards, Jo V
Posted 2 months ago
Very good used for many years
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Posted 2 months ago
Thank you so much, Liza, for your fantastic five-star company review! We’re absolutely delighted to hear that you’ve been using our clippers for many years. Your loyalty means the world to us! If you ever have any questions or need assistance, please don’t hesitate to reach out. Best wishes, Jo V
Posted 2 months ago
Love my clippers, have 3 sets now and are so easy to use
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us a five star company review, we really appreciate it and are so pleased that you're happy with your clippers. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards Jo W
Posted 2 months ago
Just the ticket,value for money.
Helpful Report
Posted 2 months ago
Sorry to hear that Robert that really shouldn't happen if you snap the blade unit off as per the instructions. I will contact you directly to get the issue resolved. Kind regards Jo
Posted 2 months ago
Once again cannot fault this company Highly recommended for first class products and excellent customer service If only all companies were like this !!
Helpful Report
Posted 2 months ago
Thank you so much Julie for taking the time to leave us a five star company review, we really appreciate it and are so pleased that you're happy with our products and customer service. Customer experience and satisfaction are at the forefront of everything we do, so please remember that we are always here to help and advise going forwards. Kind regards Jo V
Posted 2 months ago
Masterclip Animal Clippers is rated 4.9 based on 1,222 reviews