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Masterclip Animal Clippers Reviews

4.9 Rating 1,222 Reviews
96 %
of reviewers recommend Masterclip Animal Clippers
Read Masterclip Animal Clippers Reviews

About Masterclip Animal Clippers:

Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.

Visit Website

Phone:

01162796900

Email:

ben@masterclip.co.uk

Location:

Tugby Orchards,
Wood Lane,
Tugby
Leicestershire
LE7 9WE

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Not the best for a matted cat coat
Helpful Report
Posted 1 month ago
Thank you for your feedback, Leeann. We understand that dealing with matted fur can be quite challenging, and we always aim to enhance our products for better performance. While our clippers are designed for various coat types, some may require additional techniques or tools for heavily matted coats. If you want to get in touch with us, we will try our best to find a resolution for you. Kind regards, Jo V
Posted 1 month ago
5 stars are for after sales service which was very good. My clippers broke after only 4 clips. Brand new the cogs shed and couldn’t even undo the screws to remove the head, sent off to Master clip and the Service was excellent. 3 Stars are for the clippers, disappointing, still get hot and broke after 4 clips, the good thing is the battery life is excellent.
Helpful Report
Posted 1 month ago
Thank you so much Elaine for your review. We are pleased to hear that you experienced fantastic after sales service. The cog only shears if the clippers are under some sort of pressure at the top end and so it is always best to loosen the tension slightly and keep them well lubricated including adding a drop of oil into the oiling points. It is a consumable part and designed to shear if the clipper detects a foreign body or some grit or debris in the coat which does sometimes does also happen. We are always here to help if you need any further assistance, please don’t hesitate to reach out. Kind regards, Susie
Posted 1 month ago
Ordered a #5f and received a #7f which wouldn't fit on my A5 clippers. I emailed for help as I wouldn't have minded this mistake had the blade worked but received none. I have had functional blades from masterclip before though
Helpful Report
Posted 2 months ago
It is disappointing to hear that you received the wrong blade and that the blade you did receive didn't fit your clippers. I can see that a replacement blade has been posted so we must have made contact. I will get in touch with you directly so that we can resolve the issue.
Posted 2 months ago
The bull nose safety scissors and slicker brush work perfectly for rabbits but the clippers are not suitable for rabbits.
Helpful Report
Posted 2 months ago
Thank you for taking the tame to leave us a review your feedback is very important to us. I am pleased to hear that the scissors and slicker brush work well on your rabbit but sorry that the clippers aren't suitable. They do cut a lot of rabbit coats extremely well but unfortunately there are always some coats that just aren't suited to the clippers. We don't want to leave you with a clipper that isn't suitable so please do return the clipper and we will refund you for it. Kind regards Jo
Posted 2 months ago
Unfortunately this is the second time I’ve replaced the ply adapter for the Royale clippers. I like the clippers and Masterclip have provided good service but the plug adapter shouldn’t need replacing.
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave us feedback on the Royale clipper. We appreciate all the feedback we get as it helps us to improve our services. It is very unfortunate that you have had to replace the adapter plug on 2 occasions. It is a clipper we have been selling for many years without any problems so we will be diligently monitoring that. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo
Posted 3 months ago
They're pretty noisy. I didn't expect them to be so loud. The blades clatter. Made my dog quite nervy. I've got a set of cordless trimmers & thought the clippers would be almost as quiet as them. Sthe high speed also isn't as fast as I'd expected.
Helpful Report
Posted 5 months ago
I am sorry to read that the dog did not enjoy being clipped with your new dog clippers. I am wondering if you had got the blades seated correctly on the clipper as they should not be clattering. Clippers will always sound louder than trimmers as the motor is bigger in the clippers. If you are not happy with them we will happily have them back for a refund or a warranty inspection. If you could contact us directly we can make a plan to resolve your issues, we never leave people stranded with clippers that do not work. Kind Regards Susie
Posted 5 months ago
Heavy and cumbersome. Not easy to use at all and did not cut particularly well.
Helpful Report
Posted 7 months ago
Sorry to hear you are not happy with you mains cockapoo clipper set. We do receive a lot of very positive reviews for this clipper so it is disappointing to hear you aren't happy with them. If the clippers don't meet your expectations you can of course return them for a refund. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo
Posted 7 months ago
Packaging seems good, delivery prompt and build quality seems very good. These were ex demo, they just seem very noisy. I’ve only tested them, applied some oil to the cutting surfaces still very loud compared to my cheap corded version for £25. Time will tell. Hopefully master clip will get in touch.
Helpful Report
Posted 7 months ago
Thank you Robert for taking the time to leave us a company review, we really value people getting in touch with any concerns. It is great to hear that delivery went well and that the clipper seems good so far in terms of clipping. We have messaged you directly to see if the noise is an issue we can resolve. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Jo
Posted 7 months ago
Good service very quick delivery Not used yet
Helpful Report
Posted 8 months ago
Thank you so much Elaine for taking the time to leave us a 3 star company review, we really appreciate it. It is great to hear that you are happy with our customer service and fast delivery. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie
Posted 8 months ago
Surdy, but difficult to use as I’m left handed . Would have been useful to have been warned.
Helpful Report
Posted 8 months ago
Thank you so much Jane for taking the time to leave us a company review, we really appreciate it. Unfortunately our accessories are not available for left handed apart people apart from scissors so I apologise if this was not obvious. If you can't get on with it please feel free to return it for a full refund. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards. Kind regards Susie
Posted 8 months ago
I ordered a Narrow Super Fine Mane & Tail Rake. This was delivered quickly and I was eager to use it, however, I was very disappointed with it. I wanted to tidy my horse’s tail with it, as my previous one had gone blunt. However, this took practically no hair off and my old blunt one did a far better job. Not very happy. My previous one was a ‘Mars’.
Helpful Report
Posted 11 months ago
Thank you Caroline for taking the time to leave us a company review. We are pleased to hear that your order was dispatched and received very quickly but disappointed to hear that the product isn't up to your expectations. We will be in touch to offer you a refund or replacement. Kind regards Jo
Posted 11 months ago
Find them noisy and they vibrate quiet a bit
Helpful Report
Posted 1 year ago
Thankyou Lynn for taking the time to leave us a review. Your feedback is very important to us as customer experience and satisfaction are at the forefront of everything we do. The pedigree pro clipper is a powerful mains clipper so some noise and vibration will be inevitable but if this isn’t acceptable for you then please do get in touch with us directly as we don’t want to leave you with a clipper that doesn’t meet your expectations. We are always here to offer any help and advice going forwards. Kind regards Jo
Posted 1 year ago
Did a job but would have preferred fine cut blades as i didn't get the finish i was looking for.
Helpful Report
Posted 1 year ago
took a few extra days to get to me but not too much problem but i do think there should be a wrist strap as clippers are quite heavy and need one i feel ??
Helpful Report
Posted 1 year ago
I have had excellent experiences with Masterclip in the past. Wonderful dog clippers and great resharpening service for the blades. I bought a pair of curved scissors to help keeping our Cocker Spaniels feet hair in check. Great blades and the same wonderful service but the thumb hole on the handle is ridiculously small. Not suitable for even my hand which is far from large.
Helpful Report
Posted 1 year ago
Product good, and customer services answering the phone at 5.30 pm on a Friday night is really excellent. However courier experience spoils the whole experience. Products were ordered on a Wednesday evening for a Friday delivery which met the timeline for the Shearers who were lined up for an 8 am start on Saturday. No courier delivery on Friday despite confirmation that product would be delivered between 5.30-6.30 pm. Purchased equally good product from Lister at local agricultural supplier first thing Saturday, and by the time the products were delivered on the Saturday we had finished shearing and the team gone home.
Helpful Report
Posted 1 year ago
The clippers are great but stopped working after 2 cuts Sent them back and now fixed Hopefully going forward there will be no dramas
Helpful Report
Posted 1 year ago
Delivery was quick but the price for a screw,a bolt and a spring is extortionate
Helpful Report
Posted 1 year ago
I liked the ease of ordering and the quick delivery by Royal Mail 24 hr
Helpful Report
Posted 2 years ago
For expensive items like professional animal clippers, it seems odd that when YOUR clippers fail, your customers have to arrange and pay both ways of shipping. The website is a bit vague as well. Good clippers though. Update - the nice lady at Masterclip has made an excellent gesture of goodwill and refunded half of my transit costs. Nothing is free in this life, but such gestures are always welcome. Thanks Masterclip!
Helpful Report
Posted 2 years ago
Masterclip Animal Clippers is rated 4.9 based on 1,222 reviews