Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,429 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good job and friendly”

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Posted 8 years ago

“The process was nice and smooth pick up. Great communication via email, texting as well as the call the day before and at arrival. They two men were very pleasant. Great Service!!”

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Posted 8 years ago

“Arrived within time window. Mattresses gone quick and painless.”

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Posted 8 years ago

“Movers arrived on time and handled themselves in a professional manner. Quite satisfied with the service.”

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Posted 8 years ago

“extremely accomodatingfriendlyavailable”

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Posted 8 years ago

“The service was excellent. On time and very professional.”

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Posted 8 years ago

“Super easy process to set up a pickup online. Friendly service and great communication to coordinate the pickup.”

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Posted 8 years ago

“Very easy to schedule a time the day after I called. The guys called me in advance and were right on time. They took under 10 minutes total to remove mattress and boxspring from the 3rd floor. If I'd known it was this easy to get this done I'd have got a new bed a long time ago.”

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Posted 8 years ago

“They were the n time and very efficient. I would highly recommend them to any one.”

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Posted 8 years ago

“Excellent service. Did every thing right.”

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Posted 8 years ago

We're so happy we could help! Thank you for your kind words! -Team Load Up

Posted 7 years ago

“Great service from the crew. They called in advance, even though this was not indicated on their website. No issues or concerns. I did curb side, so I cannot evaluate other aspects including disassembly. Only reason to not have the 5th star, has to do with timing of the other notifications. About 1-2 hours after they came, I got the auto notifications that they were on their way. Luckily they called, but this could have been a problem.”

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Posted 8 years ago

We're glad to hear your pick-up went so well! We do apologize for the late notifications--this is something we're currently working on with our tech team to improve. Thank you so much for your valuable feedback, and thank you for choosing Mattress Disposal Plus! -Team Load Up

Posted 7 years ago

“Service, communication and price was GREAT!! Thank you”

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Posted 8 years ago

It was our pleasure! Thank you for doing business with us! -Team Load Up

Posted 7 years ago

“This was the best, most convenient way I found to dispose of a king size mattress I recently replaced/”

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Posted 8 years ago

We're thrilled we were able to help you with your mattress! Please do give us a call if we can help you again in the future! Thank you! -Team Load Up

Posted 7 years ago

“Done what was to be done”

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Posted 8 years ago

Thanks so much for giving us 5 stars! If you have any suggestions for how we can improve our service, we would love to hear back from you! -Team Load Up

Posted 7 years ago

“Service was exactly as advertised.. they were on time and did a great job.”

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Posted 8 years ago

We're glad we were able to provide you with a great experience! Thank you for choosing Mattress Disposal Plus!

Posted 7 years ago

“On time, professional. Worked with local Junk King for disposal and they are first rate. Courteous and accommodating. Thanks!”

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Posted 9 years ago

“Great job!!”

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Posted 9 years ago

“Hello, I was very satisfied with the removal itself. The gentlemen were in and out of my home in just a couple minutes. Communication regarding the time of the removal is an area of opportunity for improvement. My time was scheduled for 4pm-8pm. I left a message with the answering service around 7:50pm asking if the movers were coming. I didn't mind waiting, and I assumed I would receive a courtesy call if they were going to be late. I then received a call back (around 8:30pm I believe) explaining that the movers were delayed and they should be there around 9:15. That was fine and I appreciated the call very much. Then I received a call from the Driver around 9:45 indicating he was still in Boston and would be at my home around 10:05, and he apologized for being late due to the traffic. I said that was fine, but it takes more than 20 minutes to get to Warwick from Boston. He said he was outside of Boston. The movers arrived around 11pm. The Driver apologized for the delay and the move was completed very quickly and professionally. I completely understand that unexpected things happen. I'm making the time to provide this feedback because this is obviously a reliable company and I was happy with the move itself and the on-going communication. My only suggestion is to begin the communication earlier in the process. I assume it was known fairly early in the evening that they was not going to get to my house by 8pm, and I would have appreciated a call at that time as opposed to my having to initiate the call. While the time estimates quoted during the follow up calls were a bit off, I appreciated the calls and would use this service again. Thank you.”

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Posted 9 years ago

“Awesome Job”

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Posted 9 years ago

“Very professional, on time, no fuss no muss!”

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Posted 9 years ago

Mattress Disposal Plus is rated 4.8 based on 3,429 reviews