Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,394 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“So easy and not expensive”

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Posted 9 years ago

“There was a scheduling snafu and instead of seeing the Truck arrive at 8-12 AM as scheduled , it arrived at 1-5 PM time slot , got here at 5 . It was not the driver or helper's fault , it was office generated . They were great . But all worked out in the end with the delay .”

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Posted 9 years ago

“On time, professional and got the job done for a good price.”

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Posted 9 years ago

“Very professional, on time, no fuss no muss!”

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Posted 9 years ago

“Items were picked up on scheduled date & driver called ahead to confirm pick-up. He was pleasant & courteous. I would recommend your services to others. Thank you. Eda Beacham”

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Posted 9 years ago

“I was able to schedule next day pick up online. It was the quickest and easiest part of our moving experience. Thank you!”

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Posted 9 years ago

“Good service, they came around the time window as agreed even with terrible weather at hand. Will use again and recommend it highly!”

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Posted 9 years ago

“Awesome Job”

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Posted 9 years ago

“Wonderful service”

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Posted 9 years ago

“The guys that came out were great, and your company scheduling and pricing were fantastic. I'll absolutely be recommending you.”

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Posted 9 years ago

“Hello, I was very satisfied with the removal itself. The gentlemen were in and out of my home in just a couple minutes. Communication regarding the time of the removal is an area of opportunity for improvement. My time was scheduled for 4pm-8pm. I left a message with the answering service around 7:50pm asking if the movers were coming. I didn't mind waiting, and I assumed I would receive a courtesy call if they were going to be late. I then received a call back (around 8:30pm I believe) explaining that the movers were delayed and they should be there around 9:15. That was fine and I appreciated the call very much. Then I received a call from the Driver around 9:45 indicating he was still in Boston and would be at my home around 10:05, and he apologized for being late due to the traffic. I said that was fine, but it takes more than 20 minutes to get to Warwick from Boston. He said he was outside of Boston. The movers arrived around 11pm. The Driver apologized for the delay and the move was completed very quickly and professionally. I completely understand that unexpected things happen. I'm making the time to provide this feedback because this is obviously a reliable company and I was happy with the move itself and the on-going communication. My only suggestion is to begin the communication earlier in the process. I assume it was known fairly early in the evening that they was not going to get to my house by 8pm, and I would have appreciated a call at that time as opposed to my having to initiate the call. While the time estimates quoted during the follow up calls were a bit off, I appreciated the calls and would use this service again. Thank you.”

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Posted 9 years ago

“Good service. Arrived within time frame.”

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Posted 9 years ago

“Great job!!”

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Posted 9 years ago

“On time, professional. Worked with local Junk King for disposal and they are first rate. Courteous and accommodating. Thanks!”

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Posted 9 years ago

Mattress Disposal Plus is rated 4.8 based on 3,394 reviews