Login
Start Free Trial Are you a business? Click Here

Mattress Disposal Plus Reviews

4.8 Rating 3,448 Reviews
93 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,448 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email

Write Your review

Anonymous
Anonymous  // 01/01/2019
I loved this service! It was a reasonable price, and I got my mattress and box spring picked up from my garage. The driver called 30 minutes prior and once they were there it was a 5 minute pickup, a signature, and they were gone! Very fast, easy, and eliminated tons of stress!
Helpful Report
Posted 9 years ago
The pickup guys were very nice and polite, but the logistics management was not good. I had very clearly specified in the comments while booking the pickup that my building does not allow pickups before 9 am. However the delivery guys showed up at 7:30 am. It caused a lot of stress as I had to coordinate between the building and pickup guys at a very busy time in the morning. On top of that when I tried calling you guys, the number went on voicemail. It caused a lot of stress for me and my family. After that when we finally started the pickup at 9:00 am I found out that the certificate of insurance had not been sent to my building. I had very clearly specified in the instructions that the building requires it. Also I could never reach anyone on phone to try and confirm if they had sent the certificate or not. I had to plead my building staff to allow the pickup. Overall the experience left me with a very sour feeling and I hope you will address these issues in future.
Helpful Report
Posted 9 years ago
Professional and quick
Helpful Report
Posted 9 years ago
Excellent!
Helpful Report
Posted 9 years ago
No issues with the pick up. They called before they arrived and were very professional. Great Job. When necessary, I will keep this company in mind! Thank you, Elise
Helpful Report
Posted 9 years ago
Exactly what we needed done.
Helpful Report
Posted 9 years ago
Your staff was very professional. They called to let me know they were a half hour away. I asked them to call back when they were about five minutes away, so I could put my cats into the other room. They did. They were also respectful of the furniture and with their wet shoes. If we need any furniture removal in the future, you will be called�
Helpful Report
Posted 9 years ago
Polite, quick, professional and courteous office staff and movers quickly disposed of a used mattress. Arrived on time and got the job done.
Helpful Report
Posted 9 years ago
Exactly what we needed done.
Helpful Report
Posted 9 years ago
The guys were very nice!
Helpful Report
Posted 9 years ago
Once the appointment scheduling was complete, things went fine. I would use the service again. Thank you Mattress disposal.
Helpful Report
Posted 9 years ago
Incredibly impressed! You made the whole process as simple as possible and the price was very affordable! THANK YOU!!!!
Helpful Report
Posted 9 years ago
They called before hand, very professional and courteous.
Helpful Report
Posted 9 years ago
The Mattress Disposal team was prompt, fast, and friendly. This service was worth every penny. A great company!!!
Helpful Report
Posted 9 years ago
Guys were great. We will use you next time we need to get rid of a mattress.
Helpful Report
Posted 9 years ago
Awesome Job
Helpful Report
Posted 9 years ago
This was the best part of the process of moving
Helpful Report
Posted 9 years ago
Hello & thank you for your prompt & professional service. We are in the real estate market & will refer you to others in need of your service.
Helpful Report
Posted 9 years ago
Great service at a reasonable price! Thank you.
Helpful Report
Posted 9 years ago
When I first called I scheduled an appointment for pick up of an old mattress on Thursday between 4 and 8 pm. I get a confirmation phone call saying they will be there between 9 am and 1 pm. Since this wasn't going to work (that's why I scheduled the time I did) we had to reschedule for another day. That time was 1130-3:30. They needed up coming at 10:15. So, I feel as a customer, when I wanted the pickup didn't matter, the guys will come here when they want to, that's my complaint. However I will say the two men that came to take away our old mattress were professional and efficient.
Helpful Report
Posted 9 years ago
Mattress Disposal Plus is rated 4.8 based on 3,448 reviews