Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,429 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I first called I scheduled an appointment for pick up of an old mattress on Thursday between 4 and 8 pm. I get a confirmation phone call saying they will be there between 9 am and 1 pm. Since this wasn't going to work (that's why I scheduled the time I did) we had to reschedule for another day. That time was 1130-3:30. They needed up coming at 10:15. So, I feel as a customer, when I wanted the pickup didn't matter, the guys will come here when they want to, that's my complaint. However I will say the two men that came to take away our old mattress were professional and efficient.”

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Posted 9 years ago

“We were very pleased with the service, the personnel were very pleasant and on time, the early part of the time frame. Thank you!”

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Posted 9 years ago

“The appointment was scheduled between 8am-12pm. The truck showed up 6:30pm. I wasn't notified via phone or email of the time change.”

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Posted 9 years ago

“Love that this "Green" service is being provided in Southeast Louisiana. My only comment is that there needs to be some additional education provided the company hired to pick up the items (based on my conversation with the drivers they were hired to pick up these items). When the drivers showed up they had no idea why they were picking up these items or the service is that your company is providing.. And they thought it was 10 mattress/box springs and not other pieces of furniture (which I stated in the comments when I booked online). In our move to go more "Green" I think the drivers could be an advocate of this amazing service.”

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Posted 9 years ago

“Fast, easy, well worth the money!”

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Posted 9 years ago

“I am very happy with your service!”

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Posted 9 years ago

“Well done”

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Posted 9 years ago

“Exactly what we needed done.”

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Posted 9 years ago

“Your contractors were polite efficient and quick and were the last people to remove anything of size from house before closing. Good service.”

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Posted 9 years ago

“The driver called a few hours early and said they were in the neighborhood. I told them to come on over. I had the mattress ready. There were here and gone in ten minutes. It was very easy and painless.”

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Posted 9 years ago

“Really easy, convenient service to get rid of a large mattress - service was just as stated on the web site. The company called a day ahead to remind of the appointment and approximate time. The pick up crew called shortly before arriving and then simply carried the mattress out. Glad that the item will be recycled rather than just taken to the landfill. Fee was reasonable to me for the convenience and result.”

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Posted 9 years ago

“They arrived over an hour later than the appointment window but did a great job once there.”

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Posted 9 years ago

“Great service. On time and courteous. Super. Thanks. God Bless and Merry Christmas!!!”

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Posted 9 years ago

“The appointment was made for NYE with a window from 4-8 pm which was all that was available. We requested for earlier pickup and it was accommodated by the driver who happened to be in our area and reached out to us on his own. Thanks for the help! Andy”

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Posted 9 years ago

“My feedback. Well, nobody showed up at all the first day they were supposed to come. Rescheduled for the next day and they showed up at 1pm. The driver called at 12:15 to tell me he was 50 minutes away. I was scheduled for 8 to 12. They didn't seem to know they were getting mattresses and a couch. Once they got here they were professional, friendly and speedy. I had already moved the mattresses to the living room to make it easier for them.”

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Posted 9 years ago

“Exactly what we needed done.”

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Posted 9 years ago

“Great service and very easy to schedule! The guys were in and out quickly. I plan to use it again very soon and will recommend to friends and family.”

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Posted 9 years ago

“Very easy and quick. The guys knew what they were doing and were very professional. Definitely would recommend!”

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Posted 9 years ago

“The gentlemen who picked up my mattress as well as the dispatcher who called ahead to let me know they were on their way were all professional and courteous. It is so great to have a means of disposing of a mattress other than simply putting it out with the trash. My hope is that my old mattress will be deemed worthy of donation but if it is not, I'm glad to know it will be recycled rather than dumped in some landfill. Yours is a necessary and much appreciated service. I wish you much success! P.S. I was also THRILLED that your service was available on Saturday! Thank you!! í ?í¸Š”

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Posted 9 years ago

“Thanks for everything! Great quick and friendly service. Would definitely use again.”

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Posted 9 years ago

Mattress Disposal Plus is rated 4.8 based on 3,429 reviews