Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,375 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Mattress Disposal Plus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was efficient and professional. They arrived ahead of schedule and cleared out two mattress sets in less than 15 minutes. The two men who arrived to do the work were congenial and friendly. Very pleased.”

Helpful Report

Posted 6 years ago

“Very good job. Price was reasonable.”

Helpful Report

Posted 6 years ago

“Very one was supper nice. The people picking up the mattress equipment needed to be a lot better.”

Helpful Report

Posted 6 years ago

“Very happy with the service, which was timely and exactly as promised. They even took my old folded bed stand for free as part of the mattress/boxspring pickup.”

Helpful Report

Posted 6 years ago

“Easy pu pleasant person”

Helpful Report

Posted 6 years ago

“very communicative, efficient.”

Helpful Report

Posted 6 years ago

“Super prompt, called ahead of arrival, were courteous and quick!”

Helpful Report

Posted 6 years ago

“We've had two old mattresses sitting in our foyer for the last two weeks trying to decide how to get rid of them. We called a few landfills, but were told they would not take them. We finally found one site, but it was too far to travel with mattresses on top of our car roof. So we thought we would search online to see if anyone offered this specific service, and to our surprise we came across Mattress Disposal Plus! Their web site is laid out well, so we knew exactly what it would cost for the removal and we could choose a date that was convenient for us. Once we filled in all the necessary information and paid online, we quickly received an email confirming our quantity and pick up date. We continued to receive emails as the day approached letting us know Mattress Disposal Plus would be there on time as scheduled. They arrived at our front door on time and had the mattresses loaded in their truck within minutes. The whole process was easy, fast and painless! And they do more than just mattress removals, so we'll definitely be using them for other stuff in our home that we want to have taken away. Very satisfied customer!”

Helpful Report

Posted 6 years ago

“Great service. Right on time as promised!!!”

Helpful Report

Posted 6 years ago

“Easy, simple process and clear communication the whole time.”

Helpful Report

Posted 6 years ago

“They took the box springs away from the property.”

Helpful Report

Posted 6 years ago

“Right on time. No hassle. Strongly recommended!”

Helpful Report

Posted 6 years ago

“I was given a 4 hour time window and no one showed up. I then call the customer service number and I’m told windows are not guaranteed (buried in deep fine print) and I can reschedule - after I already waiting for 4 hours. I said I would like to cancel and they told me I had to pay a 50% cancellation fee. This company is absurd and a ripoff. I will never again use them for anything.”

Helpful Report

Posted 6 years ago

“Very easy to schedule and reasonably priced. Arrived on time and worked quickly.”

Helpful Report

Posted 6 years ago

“Easy way to get rid of large bulky items. I used to haul to junkyard but this was much more convenient. Definately worth the few extra dollars than the time it takes to diy”

Helpful Report

Posted 6 years ago

“I selected pick up between 8am-12pm as I didn't want furniture sitting by my curb all day on the busy street I live on. At 1:00pm I called as we hadn't had the pickup. The disbatcher said the driver had a delay but we were next on the list. Fast forward two more calls and 3 more hours, a driver in an unmarked pickup truck came by himself at 4:30pm. Unloaded what looked like personal belongings out of the bed of the truck and then loaded up our stuff. When I contacted customer service, they credited me $5 - explaining that the all day pickup option gave a $5 discount. Pretty sure the all day option isn't what I chose, for a reason. Pretty disappointing for $115 after the credit...I tried to give them an opportunity to make it right and they failed.”

Helpful Report

Posted 6 years ago

“On time and efficient!”

Helpful Report

Posted 6 years ago

“It was super easy to make the appointment and pick up was fast! Makes me feel better knowing the mattress won’t end up in the landfill too!”

Helpful Report

Posted 6 years ago

“They texted first thing that morning and gave me a 1 hour window and were on time. They were in and out with the mattress in minutes.”

Helpful Report

Posted 6 years ago

“:) :) :)”

Helpful Report

Posted 6 years ago

Mattress Disposal Plus is rated 4.8 based on 3,375 reviews