Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,391 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Mattress Disposal Plus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was an address mix up but they figured it out and made it work”

Helpful Report

Posted 7 years ago

“I had a california king mattress that I needed removed from my second story bedroom. The hallway is very tight and I could not remove the mattress myself. Mattress Disposal Plus had it removed in less then 5 minutes and were extremely friendly. I highly recommend using Mattress Disposal Plus.”

Helpful Report

Posted 7 years ago

“Easy online scheduling and payment to pick up and dispose of two mattresses. Received a pick-up window time of noon to 4 pm. They were running late so they called and asked if pick up time around 5 pm would be okay. I appreciate the call to let me know. Good service!”

Helpful Report

Posted 7 years ago

“Very polite, on time as scheduled.”

Helpful Report

Posted 7 years ago

“Great response and very good to work with.”

Helpful Report

Posted 7 years ago

“Your crew arrived at the expected time, was polite and worked quickly but carefully. The lead member explained that a receipt would be received by email. They removed 10 items and finished within 30 minutes.”

Helpful Report

Posted 7 years ago

“Super easy and straightforward! Loved the email and text communication”

Helpful Report

Posted 7 years ago

“professional and quick!”

Helpful Report

Posted 7 years ago

“The process was quick and easy. Made an appointment online and received confirmation promptly. 2 men texted me 30 min prior to arriving and they arrived on time and picked my items so easily. They were very professional and polite. Im very happy that I used your service otherwise I could noy have moved out on time! Thanks!!”

Helpful Report

Posted 7 years ago

“99% upside from this. The 1% was your mobile site was buggy and wouldn’t let me click some of the buttons. Once I moved to PC it was a breeze. Booked the day before in a pinch when I need to move out of my house. Mattresses are especially big pains and I didn’t want to dump my perfectly good mattress. It’s good to know it will be reused. I covered it in a trap in case of rain and left special instructions to have the tarp placed next to my mailbox. It was perfectly rolled up as asked. I wouldn’t have been surprised if it was missing but that was really the icing on the cake. Good job guys and thank you”

Helpful Report

Posted 7 years ago

“Our two movers were super-professional, fast, very courteous, and went the extra mile--I would not hesitate for a minute to hire them again!”

Helpful Report

Posted 7 years ago

“I wanted to keep the 2 mattresses that we were throwing out, out of the landfill. And Mattress Disposal Plus made this quick and easy! So thankful!!”

Helpful Report

Posted 7 years ago

“Super easy process. We simply put our mattress on the front patio and it magically disappeared!! I was updated throughout the process.”

Helpful Report

Posted 7 years ago

“They were on time, and picked up the mattress without any issues our concerns.”

Helpful Report

Posted 7 years ago

That is wonderful to hear! Thank you for taking the time to let us know you had a great experience with MDP! Keep checking our website for exclusive details and discounts. Don't forget to tell you friends and family and we hope to see you again in the future!

Posted 7 years ago

“Convenient pick up service. Reasonably Priced. The online scheduling wasn't correct...It ended up being a week later, before they picked up...however they DID call immediately and re-schedule. They were on top of keeping me informed and did end up picking up the mattresses on the day we discussed. Overall, very satisfied!”

Helpful Report

Posted 7 years ago

Thank you for taking the time to let us know about your experience. Unfortunately, we do have to reschedule due to unforeseeable circumstances sometimes. We try to keep our customers in the loop and as updated as possible when these situations happen, however rare they are. We are glad that we were able to communicate effectively with you and thank you for your patience. We hope that you think of us again the next time you have old items to dispose of. Please contact the office the next time you book so we can help you set that up at a discounted rate, 877-708-8329. Thanks for choosing MDP!

Posted 7 years ago

“It was super easy to schedule...I had a ton of days and times to choose from...and the phone reps were super friendly and helpful!!”

Helpful Report

Posted 7 years ago

Thank you for such a wonderful review! We try our best to offer a great service with excellent customer attention. It is so good to hear that you had a wonderful experience. We hope you will think of us again for all your removal needs. Thanks for choosing MDP!

Posted 7 years ago

“Came on time, got everything I asked for taken away.”

Helpful Report

Posted 7 years ago

That is wonderful news! We are so happy we were able to help you remove your unwanted items. Thank you for choosing MDP! We look forward to serving you and your friends in the future. Keep checking our website for exclusive deals and discounts.

Posted 7 years ago

“The service was prompt, on time, and very professional. I will promote your service in the future.”

Helpful Report

Posted 7 years ago

Wow! Thank you for that excellent review. We try to offer the best service in the business and we are so happy to hear that you were pleased with your experience. Thank you so much for spreading the word! Keep checking our website for exclusive deals and discounts. Thanks for choosing MDP!

Posted 7 years ago

“Quick response”

Helpful Report

Posted 7 years ago

We surely try to be speedy in helping our customers. Thank you so much for trusting MDP with all of your removal needs. We hope to have the opportunity to serve you in the future!

Posted 7 years ago

“Communication was lacking. We weren't told ahead of time that failure to answer a phone call would result in our appointment being forfeited.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to let us know about your experience. I sincerely apologize for the confusion on the scheduled day of pickup. Our drivers do call when they are en route in order to confirm the customer and items are there and ready. This helps to cut down on missed pickups, and avoid any additional charges for attempts. Improving our service is our #1 priority and we are serious about keeping our customers happy. I have shared your feedback with our development team and would like to report that we are working on making this more clear to our customers. Thank you again for sharing this with us, we can not improve our services without people like you sharing your feedback.

Posted 7 years ago

Mattress Disposal Plus is rated 4.8 based on 3,391 reviews