MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,445 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i contacted your company 6 times to change the size and nobody contacted me back then i had to pay 47.00 to ship back VERY POOR SERVICE NEVER AGAIN!!!”

Helpful Report

Posted 5 years ago

“After purchasing a magnificent outfit, I decided to spend over $600 on additional Mauvais clothing. Everyone of the purchased items were subpar to say the least. The sizes were much smaller than what I previously purchased. There was a complete lack of consistency. Although it’s going to cost me a fortune to return the items, I refuse to keep poorly made clothes in my house.”

Helpful Report

Posted 5 years ago

“The size I purchased was too small. All need to do is exchange my pants for a larger size. The website provides no phone number so I was forced to send several emails to ask questions about returns... 7 days later .. I still have not received any response to my emails... the company makes it too easy to pay but makes extremely difficult to exchange or get refunds.. I will never shop with them again ... RUN”

Helpful Report

Posted 5 years ago

“I posted a return 11 days ago and I have heard nothing since.”

Helpful Report

Posted 5 years ago

“I need to do return”

Helpful Report

Posted 5 years ago

“Clothing wasn’t true to size.”

Helpful Report

Posted 5 years ago

“I’ve been trying to figure out how to return and can’t quite”

Helpful Report

Posted 5 years ago

“Pathetic service.”

Helpful Report

Posted 5 years ago

“I have got my item still but I paid for it”

Helpful Report

Posted 5 years ago

“Unfortunately I bought the wrong size:( very difficult to return for exchange!”

Helpful Report

Posted 5 years ago

“Wrong size and I’ve sent the item back”

Helpful Report

Posted 5 years ago

“Clothes does not fit and I have been trying for weeks to contact someone from Mauvais to return/exchange. Liam from Mauvais has not done a good job communicating with me.”

Helpful Report

Posted 5 years ago

“I got the wrong size in pants and was hard to track actually where and when my packages that came”

Helpful Report

Posted 5 years ago

“Order 4 items only received 1 still waiting for my other stuff they said they sent it but I never received it been nearly 2 weeks still for a reply from them to say wats going on with the other stuff I ordered customer service is very poor wouldn’t encourage anyone to order from them as I’m still waiting for stuff I’ve ordered”

Helpful Report

Posted 5 years ago

“I AM MISSING THE POLO FROM MY ORDER AND NO ONE CARES TOO ACTUALLY HELP ME!!!! HELP”

Helpful Report

Posted 5 years ago

“You guys sent me the wrong item then you are making me pay to ship it back to you. I will never shop here again.”

Helpful Report

Posted 5 years ago

“I never got my order email the contact in my shop app and never got my response. I’m very dissatisfied with my service from Mauvais”

Helpful Report

Posted 5 years ago

“Cheaply made did not fit!!”

Helpful Report

Posted 5 years ago

“The clothing was not what I thought it was”

Helpful Report

Posted 5 years ago

“I never received my order”

Helpful Report

Posted 5 years ago

MAUVAIS is rated 3.9 based on 2,445 reviews