MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,445 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The outfits weren’t flattering”

Helpful Report

Posted 5 years ago

“I have emailed and messages 10 times now and I haven't had a single response and I haven't had my refund yet would help if someone could contact me”

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Posted 5 years ago

“I returned an ordered weeks ago and still haven’t received the money or a reply from the company!!”

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Posted 5 years ago

“I'm returning it not big enough”

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Posted 5 years ago

“Still waiting for my exchange I returned over a week ago”

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Posted 5 years ago

“Sent wrong size and it’s taking forever for the issue To be corrected as well as I am told that I have to pay to ship it back”

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Posted 5 years ago

“I never received mine”

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Posted 5 years ago

“Never received items”

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Posted 5 years ago

“I still am missing one item! There has been zero follow up updating me on where it is. I am extremely unhappy with the service provided. I want a refund on the item missing.”

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Posted 5 years ago

“Bought 2 xxl pullovers-they fit like a large-maybe!! Gave both away to family members and will not purchase from your company ever again-a joke”

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Posted 5 years ago

“Did not receive my package. Was not told that I would need to cover duties and was not Please with the way it was handled, was not covered by MAUVAIS. I now have to wait on a refund.”

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Posted 5 years ago

“Customer service is horrible”

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Posted 5 years ago

“I never received my order”

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Posted 5 years ago

“Material was too tight and to return the clothes it’s not worth it.”

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Posted 5 years ago

“too small and no DHL Return label to return it back . it cost more than i bought it to return it back.”

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Posted 5 years ago

“I never got my package or my refund.!!! do better y’all smh”

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Posted 5 years ago

“Bought pants with chain made of hot cheap nylon throwing them in the garbage that’s what I think of your product”

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Posted 5 years ago

“I won’t be purchasing anything else. I never intended to pay a. Extra 45 the item was only 45 each and the shipping. I Didn’t know it would charge me for express shipping as well when I didn’t select that option Pants were nice though to much in shipping cost”

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Posted 5 years ago

“I have returned the items over a week ago. Waiting for refund”

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Posted 5 years ago

“It was never sent”

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Posted 5 years ago

MAUVAIS is rated 3.9 based on 2,445 reviews