MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look I'm going to put a 3 star review due to this being an independent label, and probably still finding its feet. However I ordered some trousers from the website and paid the extra for a next day delivery. The wrong trousers turned up and I've tried to resolve this and really haven't received any really decent customer service. I've had to Email 3 times send pictures of the wrong item I've been sent and nudge them for a response. I'm still waiting on a returns label so I can send them back and actually get the pair I bought over a week ago now.”

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Posted 5 years ago

“.................”

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Posted 5 years ago

“Says Model is 6'2 and wearing size Medium. I'm 6ft and ordered Medium and product is way to small.”

Helpful Report

Posted 5 years ago

Hi Connor, Many thanks for your feedback. I am sorry to hear that your items are too small. Most of our product descriptions say that our model is wearing a size Large rather than a Medium. We will definitely try and improve our descriptions so our customers pick the correct size on the first attempt. Thanks!

Posted 5 years ago

“Ok not great”

Helpful Report

Posted 5 years ago

“The black colour of the trousers turned out to be much lighter than the one in the photos. It’s difficult to match it with my other black clothes. I decided to use the trousers only as my gyms wear.”

Helpful Report

Posted 5 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews