Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well designed easy to use website”

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Posted 8 years ago

“Resolved issue of faulty goods promptly and efficiently. Excellent customer service.”

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Posted 8 years ago

“Saw the Diamonds series in local store in Croatia, way overpriced, ordered from M&W directly and saved over 100 GBP (expensive 36 GBP postage included!). The only downside is not accepting Maestro cards. Other than that - perfect. Can't wait to get my shipment delivered, hope to have it on Christmas dinner table.”

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Posted 8 years ago

“Quick delivery and polite and efficient van driver”

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Posted 8 years ago

“Very good price and prompt no hassle delivery by DFD”

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Posted 8 years ago

“We used the knife set in a holiday cottage we stayed in and where very impressed so we decided to buy them ourselves. Good quality and excellent service.”

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Posted 8 years ago

“Was good altho when I had query they took a lot longer to respond yhan the website said they would”

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Posted 8 years ago

“Quick easy ordering no problems with delivery”

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Posted 8 years ago

“Really nice product, good quality and value for money. Delivery was quick as well.”

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Posted 8 years ago

“Quality goods at fair prices. Service can not be beaten.”

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Posted 8 years ago

“10% discount voucher for signing up to newsletter did not work for 24 hours.”

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Posted 8 years ago

“Arrived promptly, good quality, well designed website All OK”

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Posted 8 years ago

“Fast efficient online service”

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Posted 8 years ago

“Ease of ordering and information given afterwards”

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Posted 8 years ago

“Very easy and straightforward”

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Posted 8 years ago

“returns are very difficult, avoid!!”

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Posted 8 years ago

“Quality and service excellent”

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Posted 8 years ago

“Order as expected, very well packaged and clear delivery instructions. Liked the personal touch of the card and tissue paper. Granddaughter loved the large bubble wrap!”

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Posted 8 years ago

“Able to order exactly what I wanted, website easy to use”

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Posted 8 years ago

“I ordered goods on 26th and have had no indication of when they might arrive. 4days later they have still not arrived and I don’t know when they will.”

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Posted 8 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews