Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We urgently needed an express delivery option and although you do not offer this we have been told to email this request and you would speed up our delivery process, Many Thanks :)”

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Posted 8 years ago

“lovely tea sets and great service”

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Posted 8 years ago

“I am very impressed with the large selection of products you have. I have just placed my first order with you, I was expecting 10% of my first order. I didn't realise I had to first sign up to you for online info. Thats my only gripe love your porcelain product, delicate is best.”

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Posted 8 years ago

“Delivery OK, Goods appear to be v good.”

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Posted 8 years ago

“I found the web-site to be confusing and the checking out process less than straight forward.”

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Posted 8 years ago

“Lovely quality - efficient service - would recommend”

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Posted 8 years ago

“quick check out”

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Posted 8 years ago

“great range of products and excellent prices. Highly recommend”

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Posted 9 years ago

“great range of products and excellent prices. Highly recommend”

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Posted 9 years ago

“""Easy website to negotiate and to place order”

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Posted 9 years ago

“I emailed you 3 times (with no replies) to try to find out the size of the glass storage jars I have bought.In the end I decided to chance they were the right size to match the ones I already have.”

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Posted 9 years ago

Hi Julie, Thank you for leaving the feedback. We replied to an email on the 5th September with the following information: The dimensions for these jars are as below: H – 13.5 cm W – 10 cm Our apologies you did not receive this through. Regards, Maxwell & Williams

Posted 9 years ago

“"Easy to use website, and lovely bone china!"”

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Posted 9 years ago

“Easy to use site and handy that it advises items are boxed so they can be given as gifts.”

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Posted 9 years ago

“Good products: easy website”

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Posted 9 years ago

“""Very good products ......!”

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Posted 9 years ago

“Was looking for a half litre mug for my tea and there was many! Thank you!”

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Posted 9 years ago

“Good website, speedy checkout and clear account set-up.”

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Posted 9 years ago

“The order was delivered very quickly. It was packed by Betsy Williams, and she gets 10 out of 10.”

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Posted 9 years ago

“Stocked the item that I wanted, made ordering and paying easy.”

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Posted 9 years ago

“Excellent range of products at great prices”

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Posted 9 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews